1Password Outage History

The 1Password incident affected sign-in for users where MFA prompts failed to appear, especially after password changes with MFA enabled. Users also reported intermittent performance issues when accessing 1Password.com or through developer tools. The issue was first acknowledged after a status update at Jan 23, 2026 8:35 PM UTC, with affected regions including Europe, USA/Global, Canada, and Enterprise sign-in flows. Reports from North America and Europe described MFA codes not working and sign-in delays, suggesting a broader regional impact across multiple components.

1Password communications acknowledged ongoing investigation and mitigation efforts. A fix for the 2FA sign-in problem was indicated as available in the Beta release and planned for deployment in the next Production release (8.12.4), while the Sign-in attempts policy remained disabled pending full resolution. The situation continued through late February with monitoring and updates as of Feb 21, 2026 7:40 PM UTC, affecting users across Europe, North America, and the UK.

1Password.com experienced intermittent issues with some forms across multiple regions, including Enterprise, Europe, Canada, and USA/Global. Users attempting to submit or interact with forms may have encountered failures or delays. The outage began at Jan 12, 2026 5:25 PM UTC and lasted approximately 5 hours and 35 minutes, with service restored by Jan 12, 2026 11:00 PM UTC. The disruption was tied to an issue with one of 1Password's vendors, and the team worked with the vendor to restore service. The incident prompted two official status updates on the 1Password status page before resolution.

From 2:35 PM UTC to 3:10 PM UTC, users experienced intermittent sign-in problems affecting the 1Password.com sign-in flow and related website. 1Password reported a fix had been implemented and that they were monitoring the results as the incident was resolved. There were no notable user reports observed, indicating a brief, limited disruption.

The 1Password.com website experienced a brief degradation in accessibility, with the site not loading for some customers. The outage began at Nov 30, 2025 8:40 PM UTC and was resolved by Nov 30, 2025 9:55 PM UTC, lasting about 1 hour and 15 minutes.

The root cause was identified as an upstream vendor issue, and 1Password teams coordinated with the vendor to restore service. The status page included two updates during the incident as the team worked to restore access. The issue affected the 1Password.com website globally.

The 1Password service experienced a degradation starting at Nov 18, 2025 5:25 PM UTC that disrupted sign-in, single sign-on (SSO), multi-factor authentication (MFA), and access to passwords and items. Users across regions reported being unable to sign in or access vaults, with authentication-related features degraded across multiple components including Sign in, SSO, MFA, and Admin Console. The impact was global, affecting authentication and item access workflows across the platform.

Status updates: The provider published 6 official updates during the incident as engineers investigated and implemented mitigations. The issue was identified and mitigation began around 6:05 PM UTC, and by 6:25 PM UTC most components had recovered to up or were in the process of recovery, signaling a return toward normal service.

1Password.com experienced a website access degradation beginning at Nov 18, 2025 12:07 PM UTC due to an upstream vendor issue, impacting 1Password.com surfaces across Europe, Enterprise, USA/Global, and Canada. Users attempting to access 1Password.com could encounter load failures or slow responses.

The provider issued 2 status updates during the incident, and the issue was resolved by Nov 18, 2025 2:45 PM UTC, with all affected surfaces returning to normal. The outage lasted approximately 2 hours and 38 minutes, from Nov 18, 2025 12:07 PM UTC to Nov 18, 2025 2:45 PM UTC.

1Password experienced a partial outage where Item Usage Metrics were not updating in real time across dashboards and reports. The data remained accurate, but refresh times were delayed, reducing visibility into usage across customer accounts. The issue affected eight components across multiple regions, including Enterprise / Admin console, USA/Global / Admin console, USA/Global / Events API and Reporting, Canada / Admin console, Canada / Events API and Reporting, Europe / Admin console, Europe / Events API and Reporting, and Enterprise / Events API and Reporting.

Timeline and response: The incident began at Nov 13, 2025 4:00 PM UTC with an investigation into why Item Usage Metrics were not updating in real time. A status update at Nov 13, 2025 5:00 PM UTC indicated ongoing investigation. Over the following hours and days, the status page issued updates as engineers worked to restore real-time updates. By Nov 15, 2025 1:15 AM UTC, two components had recovered to up, signaling partial recovery. The incident involved multiple status updates during its course. The incident spanned from Nov 13, 2025 4:00 PM UTC to Nov 15, 2025 1:15 AM UTC, lasting about 1 day and 9 hours for affected components.

Current state: As of Nov 15, 2025 1:15 AM UTC, two components had recovered to up. Users relying on Item Usage metrics may have experienced delays in visibility, though data remained correct; real-time updates are expected to normalize as ingest processes catch up.

1Password experienced a brief authentication degradation affecting Sign in and SSO in the USA/Global region. Users could encounter slow sign-ins or error messages while authenticating as backend endpoints showed elevated errors and latency. The incident lasted from Nov 6, 2025 8:20 PM UTC to Nov 6, 2025 9:00 PM UTC (about 40 minutes). The 1Password status page documented the incident with two updates: an initial note that investigation was underway and authentication issues were present, followed by a recovery update indicating services were returning to normal. The issue impacted authentication workflows during the window, with reports consistent with sign-in delays and occasional errors.

1Password experienced a disruption that affected Trelica users due to an upstream provider issue. The outage impacted the USA/Global / Partnership API, causing pages to load with errors, files to fail uploading or downloading, images not displaying, some integrations to fail, and workflows not to run. Admins were required to manually complete administrative tasks, and workflow runs would reprocess once service was restored. The outage began at Oct 29, 2025 6:25 PM UTC and was resolved by Oct 30, 2025 2:15 PM UTC, lasting about 19 hours and 50 minutes.

During the incident, the 1Password status page documented an initial transition from up to warn for the USA/Global / Partnership API at Oct 29, 2025 6:25 PM UTC and a subsequent change back to up at Oct 30, 2025 2:15 PM UTC. The incident prompted two official status updates as the issue was investigated and mitigated. The event underscores the impact on Trelica integrations and related workflows during the upstream provider disruption.

The incident began at 8:45 PM UTC and was resolved by 1:10 AM UTC, lasting about 4 hours and 25 minutes. MSP users attempting to access Managed Companies saw a continuous loading screen, indicating a partial outage confined to that access path rather than a service-wide failure. The issue affected the USA/Global Admin Console component. The 1Password status page recorded two updates during the incident, documenting the ongoing investigation and eventual restoration of access.