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Current Abnormal Security status is UP

We checked the official Abnormal Security Status Page 1 min. 50 sec. ago. Learn more
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Recent Abnormal Security Outages and Issues

Follow the recent outages and downtime for Abnormal Security in the table below.

Start Time

Type

Length

Message

Details

January 17, 2024 16:48 UTC

WARN

15 minutes

Abnormal Portal Degradation

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Start Time

January 17, 2024 16:48 UTC

Type WARN
Affected Components

Portal Application

Message

Abnormal Portal Degradation

Details

Investigating - On 1/17/2024 at 16:30 UTC, we are experiencing a degradation of the Abnormal Portal. Customers may experience intermittent access issues when trying to access the Portal. There is no impact on email remediation during this incident. We apologize for any inconvenience that this outage created for you. We are working to resolve this issue as quickly as possible.Please contact Abnormal Support (support@abnormalsecurity.com) for any additional details. Jan 17, 2024 - 08:47 PST

December 28, 2023 01:03 UTC

MAINT

about 1 hour

Login database maintenance 12/26

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Start Time

December 28, 2023 01:03 UTC

Type MAINT
Affected Components

Portal Application

Message

Login database maintenance 12/26

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 27, 2023 - 17:00 PST

December 08, 2023 01:18 UTC

WARN

about 1 hour

2023-12-07 Remediation delayed for IES and AMB

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Start Time

December 08, 2023 01:18 UTC

Type WARN
Affected Components

Inbound Email Protection

Abuse Mailbox Service

Message

2023-12-07 Remediation delayed for IES and AMB

Details

Identified - TLDR: Due to a large spike in detected attacker activity, a subset of our backend systems are experiencing extremely high load, which is resulting in delayed message movement starting at 00:00 UTC on December 08, 2024, impacting IES and AMB. Messages are being judged correctly, but movement to the appropriate remediation folder is delayed during the incident timeline. Affected Services: Inbound Email Protection and Abuse MailboxSeverity Level: MajorIncident Start Time: December 08, 2023, 00:00 UTC Timeline:01:10 UTC: Current status - investigating the appropriate solution to solve the degradation00:30 UTC: Identified source of degradation for database00:00 UTC: Message remediation starts being delayed for IES and AMBWhat We're Doing: We are currently investigating the appropriate solution to solve the degradation.Estimated Resolution Time: TBDQuestions?:For any immediate concerns, please contact us at support@abnormalsecurity.com. Dec 07, 2023 - 17:17 PST

November 20, 2023 15:13 UTC

WARN

about 2 hours

Live Scoring Remediation Delay

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Start Time

November 20, 2023 15:13 UTC

Type WARN
Affected Components

Search and Respond

Abuse Mailbox Service

Email Productivity (Graymail)

Portal Application

Inbound Email Protection

Message

Live Scoring Remediation Delay

Details

Investigating - Starting at 13:00 UTC, customers may have started experiencing a delay in message remediation for Inbound Email Protection, Graymail remediation, and Abuse Mailbox processing. Also, Search & Respond may be impacted as well.Affected Services: Inbound Email Protection, Graymail, Abuse Mailbox, and Search & Respond.Severity Level: MajorIncident Start Time: November 20, 2023, 13:00 UTCWhat We're Doing: We are currently investigating the issue, to determine the Root Cause and identify a fix. Estimated Resolution Time: TBDNext Update: 1 HourQuestions?:For any immediate concerns, please contact us at support@abnormalsecurity.com. Nov 20, 2023 - 07:08 PST

November 18, 2023 06:03 UTC

MAINT

about 3 hours

Support Phone System Update

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Start Time

November 18, 2023 06:03 UTC

Type MAINT
Affected Components

Customer Support Portal

Message

Support Phone System Update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 17, 2023 - 22:01 PST

2024-04-10 20:19:34 UTC UTC

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2024-04-10 20:19:34 UTC UTC

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2024-04-10 20:19:34 UTC UTC

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2024-04-10 20:19:34 UTC UTC

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2024-04-10 20:19:34 UTC UTC

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StatusGator has over 3 years of Abnormal Security status history.

Abnormal Security Components and Services

View details of the current Abnormal Security status below.

Name

Status

Details

Abnormal Security Abuse Mailbox Service

UP See more

Abnormal Security Account Takeover Service

UP See more

Abnormal Security AMER Data Center

UP See more

Abnormal Security Customer Support Portal

UP See more

Abnormal Security Email Productivity (Graymail)

UP See more

Abnormal Security EMEA Data Center

UP See more

Abnormal Security Inbound Email Protection

UP See more

Abnormal Security Notification Delivery

UP See more

Abnormal Security Portal Application

UP See more

Abnormal Security Search and Respond

UP See more

No outages or status changes in the last 24 hours

Abnormal Security status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Abnormal Security Outage and Status History

We've been monitoring Abnormal Security outages since October 6, 2020.
Here's the history of service outages we've observed from the Abnormal Security Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Abnormal Security Status Page Integration

Abnormal Security is a Security solution that StatusGator has been monitoring since October 2020. Over the past over 3 years, we have collected data on on more than 123 outages that affected Abnormal Security users. When Abnormal Security publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Abnormal Security to get notified when it's down, is under maintenance, or has an outage. We've sent more than 700 notifications to our users about Abnormal Security incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Abnormal Security is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Abnormal Security is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Abnormal Security posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Abnormal Security enters a pre-planned maintenance window, keeping you up to date.

Since Abnormal Security publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Abnormal Security posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Abnormal Security has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Abnormal Security has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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