Is BigCommerce Client Portal down?
Current BigCommerce Client Portal status is UP

We checked the official BigCommerce Client Portal Status Page 3 min. 14 sec. ago. Learn more
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Recent BigCommerce Client Portal Outages and Issues

Follow the recent outages and downtime for BigCommerce Client Portal in the table below.

Start Time

Type

Length

Message

Details

July 25, 2023 13:56 UTC

WARN

about 7 hours

Issue accessing the B2B Edition application

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Start Time

July 25, 2023 13:56 UTC

Type WARN
Affected Components

Client Services - Client Portal

B2B Edition - B2B Edition - API

B2B Edition - B2B Edition - Dashboard

Message

Issue accessing the B2B Edition application

Details

Investigating - BigCommerce engineers are investigating an issue preventing merchants from launching the B2B Edition app. We will provide an update when we know more. Jul 25, 2023 - 08:56 CDT

October 21, 2022 21:52 UTC

WARN

9 months

Indexing Delay

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Start Time

October 21, 2022 21:52 UTC

Type WARN
Affected Components

Client Services - Client Portal

Message

Indexing Delay

Details

Monitoring - The current processing time for the backlog is approximately 30 minutes. We will provide an additional update shortly. Oct 21, 2022 - 15:16 CDT

October 21, 2022 20:07 UTC

WARN

about 2 hours

Issue with changing domain applied to stores

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Start Time

October 21, 2022 20:07 UTC

Type WARN
Affected Components

Client Services - Client Portal

Message

Issue with changing domain applied to stores

Details

Investigating - BigCommerce engineers are currently investigating an issue with changing the domain name applied to stores, which may also impact creating new trials. We will provide an update shortly. Oct 21, 2022 - 15:03 CDT

July 17, 2022 01:56 UTC

WARN

35 minutes

BMP 500s

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Start Time

July 17, 2022 01:56 UTC

Type WARN
Affected Components

Client Services - Client Portal

Message

BMP 500s

Details

Investigating - BigCommerce engineers are currently investigating issues accessing "manage.bigcommerce.com." We will provide updates as further information becomes available. Jul 16, 20:52 CDT

May 13, 2022 15:26 UTC

WARN

about 3 hours

Login issue for a subset of stores

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Start Time

May 13, 2022 15:26 UTC

Type WARN
Affected Components

Client Services - Client Portal

Message

Login issue for a subset of stores

Details

Investigating - BigCommerce engineers are investigating a merchant login issue with a subset of stores. We will provide updates as they come through. May 13, 10:23 CDT

2024-04-26 13:54:59 UTC UTC

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2024-04-26 13:54:59 UTC UTC

STATUS

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2024-04-26 13:54:59 UTC UTC

STATUS

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2024-04-26 13:54:59 UTC UTC

STATUS

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2024-04-26 13:54:59 UTC UTC

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Sign Up for More BigCommerce Client Portal History

StatusGator has almost 5 years of BigCommerce Client Portal status history.

No outages or status changes in the last 24 hours

BigCommerce Client Portal status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

BigCommerce Client Portal Outage and Status History

We've been monitoring BigCommerce Client Portal outages since May 21, 2019.
Here's the history of service outages we've observed from the BigCommerce Client Portal Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our BigCommerce Client Portal Status Page Integration

BigCommerce Client Portal is an eCommerce solution that StatusGator has been monitoring since May 2019. Over the past almost 5 years, we have collected data on on more than 1,081 outages that affected BigCommerce Client Portal users. When BigCommerce Client Portal publishes downtime on their status page, they do so across 15 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor BigCommerce Client Portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 13,300 notifications to our users about BigCommerce Client Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BigCommerce Client Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BigCommerce Client Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BigCommerce Client Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BigCommerce Client Portal enters a pre-planned maintenance window, keeping you up to date.

Since BigCommerce Client Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BigCommerce Client Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BigCommerce Client Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BigCommerce Client Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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