Is Bitso Identity Proofing down?
Current Bitso Identity Proofing status is UP

We checked the official Bitso Identity Proofing Status Page 5 min. 57 sec. ago. Learn more
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Recent Bitso Identity Proofing Outages and Issues

Follow the recent outages and downtime for Bitso Identity Proofing in the table below.

Start Time

Type

Length

Message

Details

March 29, 2024 22:02 UTC

WARN

ongoing

Issue with Gmail & Outlook domain email validation

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Start Time

March 29, 2024 22:02 UTC

Type WARN
Affected Components

Identity Proofing

Message

Issue with Gmail & Outlook domain email validation

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 29, 2024 - 21:59 UTC

March 29, 2024 21:47 UTC

WARN

15 minutes

Issue with Gmail & Outlook domain email validation

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Start Time

March 29, 2024 21:47 UTC

Type WARN
Affected Components

Identity Proofing

Message

Issue with Gmail & Outlook domain email validation

Details

Identified - We are an ongoing issue with email validation related to gmail & outlook domain. Our engineering team is already working on this. Sorry for the inconvenience.If further support is required, reach out to our Customer Support at https://support.bitso.com/ Mar 29, 2024 - 21:43 UTC

March 23, 2024 02:40 UTC

WARN

7 days

Direct conversions for PSG/BAR Fan tokens are experiencing degraded performance

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Start Time

March 23, 2024 02:40 UTC

Type WARN
Affected Components

Identity Proofing

Message

Direct conversions for PSG/BAR Fan tokens are experiencing degraded performance

Details

Identified - We have temporarily disabled direct conversions for PSG/BAR Fan tokens in our Bitso app, as well as market orders in the Bitso Alpha. However, you can continue to place limit and stop-limit orders for both tokens at https://bitso.com/alpha. Mar 19, 2024 - 19:07 UTC

March 21, 2024 17:52 UTC

WARN

1 day

KYC process degradation

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Start Time

March 21, 2024 17:52 UTC

Type WARN
Affected Components

Identity Proofing

Message

KYC process degradation

Details

Investigating - We have identified slowness in the KYC process caused by issues with a third-party provider ID validator. Our engineering team is actively following up with them working to restore the service as soon as possible.----------------------------Hemos identificado lentitud en el proceso KYC causada por problemas con un validador de identificación de proveedor externo. Nuestro equipo de ingeniería está haciendo un seguimiento activo con ellos trabajando para restablecer el servicio lo antes posible.----------------------------Identificamos lentidão no processo de KYC causada por problemas com um validador de ID de terceiros. Nossa equipe de engenharia está acompanhando ativamente, trabalhando para restaurar o serviço o mais rápido possível. Mar 21, 2024 - 17:50 UTC

March 05, 2024 17:17 UTC

WARN

16 days

Issue with KYC validation process

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Start Time

March 05, 2024 17:17 UTC

Type WARN
Affected Components

Identity Proofing

Message

Issue with KYC validation process

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 05, 2024 - 17:15 UTC

2024-04-24 12:51:12 UTC UTC

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2024-04-24 12:51:12 UTC UTC

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2024-04-24 12:51:12 UTC UTC

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2024-04-24 12:51:12 UTC UTC

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2024-04-24 12:51:12 UTC UTC

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Sign Up for More Bitso Identity Proofing History

StatusGator has about 2 years of Bitso Identity Proofing status history.

No outages or status changes in the last 24 hours

Bitso Identity Proofing status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Bitso Identity Proofing Outage and Status History

We've been monitoring Bitso Identity Proofing outages since February 3, 2022.
Here's the history of service outages we've observed from the Bitso Identity Proofing Status Page:

Instant enriched data from
3,580 status pages

About Our Bitso Identity Proofing Status Page Integration

Bitso Identity Proofing is a Cryptocurrency solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 861 outages that affected Bitso Identity Proofing users. When Bitso Identity Proofing publishes downtime on their status page, they do so across 78 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bitso Identity Proofing to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,100 notifications to our users about Bitso Identity Proofing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bitso Identity Proofing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bitso Identity Proofing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bitso Identity Proofing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bitso Identity Proofing enters a pre-planned maintenance window, keeping you up to date.

Since Bitso Identity Proofing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bitso Identity Proofing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bitso Identity Proofing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bitso Identity Proofing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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