Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since December 24, 2014

Recent Events

Start Time Type Length Message Details
April 02, 2020 20:38 UTC WARN about 2 hours Log search outage Identified - Searches and search alerts may be failing for a small number of customers. Our team ...
April 02, 2020 20:23 UTC DOWN 15 minutes Log search outage Investigating - We are experiencing issues with log search and search alerts. Log collection is o...
April 02, 2020 18:18 UTC DOWN about 1 hour Search Alerts are not currently being processed as of 17:57 UTC Identified - The issue has been identified and a fix is being implemented. Apr 2, 11:42 PDT
March 20, 2020 02:18 UTC WARN about 1 hour Delays in log processing starting 02:00 UTC Friday 20Mar2020 Update - We are continuing the process the backlog. Some users will have logs that are already up...
March 16, 2020 19:53 UTC WARN 15 minutes Heroku Log Ingestion and Alert notification issues Monitoring - A fix has been implemented and we are monitoring the results. Mar 16, 12:59 PDT
February 21, 2020 13:53 UTC WARN about 2 hours Heroku Addon Ingestion Issues Monitoring - A fix has been implemented and we are monitoring the results. Feb 21, 07:22 PST
January 30, 2020 18:53 UTC WARN about 1 hour Logs coming from Heroku instances are delayed. Update - Logs from Heroku are starting to flow into papertrail again. We will update when this pr...
January 27, 2020 21:13 UTC WARN about 1 hour Search Alerts are delayed and Heroku customers may also see delays in Log Searching. Update - We continue to process the backlog. Jan 27, 13:54 PST
January 22, 2020 22:03 UTC WARN 5 minutes Heroku Addon Ingestion Issues Monitoring - A fix has been implemented and we are monitoring the results. Jan 22, 14:02 PST
December 09, 2019 21:48 UTC WARN about 1 hour Some Search Alert emails not delivered starting 20:38 UTC on December 9th 2019. Update - We are waiting on https://status.mailgun.com/incidents/0d1kbf8hsqg8 Dec 9, 14:36 PST