| April 02, 2020 20:38 UTC |
WARN
|
about 2 hours
|
|
Log search outage |
Identified - Searches and search alerts may be failing for a small number of customers. Our team ... |
| April 02, 2020 20:23 UTC |
DOWN
|
15 minutes
|
|
Log search outage |
Investigating - We are experiencing issues with log search and search alerts. Log collection is o... |
| April 02, 2020 18:18 UTC |
DOWN
|
about 1 hour
|
|
Search Alerts are not currently being processed as of 17:57 UTC |
Identified - The issue has been identified and a fix is being implemented. Apr 2, 11:42 PDT |
| March 20, 2020 02:18 UTC |
WARN
|
about 1 hour
|
|
Delays in log processing starting 02:00 UTC Friday 20Mar2020 |
Update - We are continuing the process the backlog. Some users will have logs that are already up... |
| March 16, 2020 19:53 UTC |
WARN
|
15 minutes
|
|
Heroku Log Ingestion and Alert notification issues |
Monitoring - A fix has been implemented and we are monitoring the results. Mar 16, 12:59 PDT |
| February 21, 2020 13:53 UTC |
WARN
|
about 2 hours
|
|
Heroku Addon Ingestion Issues |
Monitoring - A fix has been implemented and we are monitoring the results. Feb 21, 07:22 PST |
| January 30, 2020 18:53 UTC |
WARN
|
about 1 hour
|
|
Logs coming from Heroku instances are delayed. |
Update - Logs from Heroku are starting to flow into papertrail again. We will update when this pr... |
| January 27, 2020 21:13 UTC |
WARN
|
about 1 hour
|
|
Search Alerts are delayed and Heroku customers may also see delays in Log Searching. |
Update - We continue to process the backlog. Jan 27, 13:54 PST |
| January 22, 2020 22:03 UTC |
WARN
|
5 minutes
|
|
Heroku Addon Ingestion Issues |
Monitoring - A fix has been implemented and we are monitoring the results. Jan 22, 14:02 PST |
| December 09, 2019 21:48 UTC |
WARN
|
about 1 hour
|
|
Some Search Alert emails not delivered starting 20:38 UTC on December 9th 2019. |
Update - We are waiting on https://status.mailgun.com/incidents/0d1kbf8hsqg8 Dec 9, 14:36 PST |
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