Is Papertrail Down?
Current Papertrail Status: up

Status History

We've been monitoring Papertrail since December 24, 2014. Here's the history of service outages we've observed from the Papertrail status page:

Recent Papertrail Outages and Issues

Follow the recent outages and downtime for Papertrail in the table below.

Start Time Type Length Message Details
September 03, 2020 23:48 UTC WARN 20 minutes Delays in viewing, searching and alerting. Monitoring - We are processing the backlog. Sep 3, 16:48 PDT
August 30, 2020 12:28 UTC WARN about 1 hour Service Disruption Update - The websiite is loading but there are still some errors we are working through such as t...
August 30, 2020 10:53 UTC DOWN about 2 hours Service Disruption Investigating - We are currently investigating. Aug 30, 03:52 PDT
August 18, 2020 21:03 UTC WARN 30 minutes Delay in processing logs Investigating - We are currently investigating this issue. Aug 18, 14:01 PDT
July 30, 2020 02:53 UTC WARN 30 minutes Delay in processing logs starting at 02:32 UTC on Thursday 30Jul2020 Update - We are continuing to monitor for any further issues. Jul 29, 19:50 PDT
July 24, 2020 00:03 UTC WARN about 2 hours Delays in Log Search and Search Alerts Investigating - We are currently investigating this issue. Jul 23, 17:03 PDT
July 22, 2020 15:08 UTC WARN 25 minutes Web app slowness Investigating - We are currently investigating this issue. Jul 22, 08:05 PDT
July 17, 2020 21:37 UTC WARN 11 minutes The web interface peformance is significantly degraded Investigating - We are currently investigating this issue. Jul 17, 14:33 PDT
July 10, 2020 22:23 UTC WARN about 3 hours Log search delay and delayed search alerts. Investigating - We are currently investigating this issue. Jul 10, 15:20 PDT
June 10, 2020 01:13 UTC WARN about 2 hours Papertrail is down Monitoring - We are continuing to process the backlog of logs that were received during the outag...

Supported Features

We support the following features in our integration with the Papertrail status page:

  • Down Notifications

    If Papertrail is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Papertrail is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Papertrail posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Papertrail enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Papertrail publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Papertrail posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Papertrail has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Papertrail has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Papertrail down today?

According to its status page Papertrail is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Papertrail is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Papertrail is having issues?

There are two main options: You can check the Papertrail status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Papertrail status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Papertrail status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Papertrail customer support while checking everything on your side. You can also try Tweeting at them via @papertrailapp on Twitter. Or visit their official status page or website:

Papertrail Down?

Are you experiencing issues with Papertrail? Please share your issues below and let others know. Sign up above to receive notifications when Papertrail published outages.

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