Is Blackthorn DocumentLink down?
Current Blackthorn DocumentLink status is UP

We checked the official Blackthorn DocumentLink Status Page 0 sec. ago. Learn more
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Recent Blackthorn DocumentLink Outages and Issues

Follow the recent outages and downtime for Blackthorn DocumentLink in the table below.

Start Time

Type

Length

Message

Details

January 02, 2024 19:08 UTC

WARN

2 days

Intermittent Authorization Issue

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Start Time

January 02, 2024 19:08 UTC

Type WARN
Affected Components

Blackthorn Payments

Blackthorn PayLink

Blackthorn DocumentLink

Blackthorn Donations

Blackthorn Compliance

Blackthorn Events

Message

Intermittent Authorization Issue

Details

Monitoring - The Blackthorn Engineering team recently updated security settings related to the connected application signing keys for our webapps. If you are continuing to experience any issues with Blackthorn Paylink, DocumentLink, or Event Page URLs, we recommend re-authorizing the application to resolve the issue.DocumentLink:To resolve this issue, we recommend reauthorizing the DocumentLink. Please note, for the authorization to work properly, you can only be logged into one Salesforce org.Here are the instructions for reauthorizing: https://docs.blackthorn.io/docs/authorize-documentlinkPaylink:To resolve this issue please reauthorize the PayLink by navigating to the "Blackthorn | PayLink" app.Events:The Blackthorn Events application can be successfully reauthorized with the following steps from our User Guide: https://docs.blackthorn.io/docs/configuration#authorize-the-appPlease let our Support Team know if you have any questions or concerns. Jan 02, 2024 - 19:08 UTC

August 23, 2022 23:43 UTC

DOWN

about 2 hours

3rd Party Outage Impacting Blackthorn Apps

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Start Time

August 23, 2022 23:43 UTC

Type DOWN
Affected Components

Blackthorn PayLink

Blackthorn DocumentLink

Blackthorn Payments

Blackthorn Events

Blackthorn Donations

Message

3rd Party Outage Impacting Blackthorn Apps

Details

Investigating - We are currently investigating a 3rd party outage impacting our services. We will provide updates as we have more information! Aug 23, 23:38 UTC

February 24, 2022 16:54 UTC

DOWN

29 minutes

Heroku Outage Impacting Blackthorn Events, Payments and Donations

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Start Time

February 24, 2022 16:54 UTC

Type DOWN
Affected Components

Blackthorn Payments

Blackthorn Events

Blackthorn PayLink

Blackthorn DocumentLink

Blackthorn Donations

Message

Heroku Outage Impacting Blackthorn Events, Payments and Donations

Details

Investigating - Blackthorn Events, Payments and Donations apps are currently experiencing unresponsiveness/errors due to a Heroku system wide outage. We are actively working to get updates from Heroku on this and restoring full app stability. We will follow-up as soon as we have an update on this. Feb 24, 16:51 UTC

No outages or status changes in the last 24 hours

Blackthorn DocumentLink status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackthorn DocumentLink Outage and Status History

We've been monitoring Blackthorn DocumentLink outages since February 9, 2022.
Here's the history of service outages we've observed from the Blackthorn DocumentLink Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Blackthorn DocumentLink Status Page Integration

Blackthorn DocumentLink is a Payments and Sales solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 52 outages that affected Blackthorn DocumentLink users. When Blackthorn DocumentLink publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Blackthorn DocumentLink to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Blackthorn DocumentLink incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackthorn DocumentLink is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackthorn DocumentLink is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackthorn DocumentLink posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackthorn DocumentLink enters a pre-planned maintenance window, keeping you up to date.

Since Blackthorn DocumentLink publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackthorn DocumentLink posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackthorn DocumentLink has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackthorn DocumentLink has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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