Is Blackthorn down?
Current Blackthorn status is UP

We checked the official Blackthorn Status Page 3 min. 59 sec. ago. Learn more
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Recent Blackthorn Outages and Issues

Follow the recent outages and downtime for Blackthorn in the table below.

Start Time

Type

Length

Message

Details

March 11, 2024 21:45 UTC

WARN

9 minutes

Blackthorn Messaging - Outage Impacting Ability to Send Messages

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Start Time

March 11, 2024 21:45 UTC

Type WARN
Affected Components

Blackthorn Messaging

Message

Blackthorn Messaging - Outage Impacting Ability to Send Messages

Details

Update - Messaging App service is being restored, and we will confirm when this is complete. We are continuing to monitor the situation and will also provide a Root Cause Analysis regarding this issue. Mar 11, 2024 - 21:35 UTC

January 02, 2024 19:08 UTC

WARN

2 days

Intermittent Authorization Issue

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Start Time

January 02, 2024 19:08 UTC

Type WARN
Affected Components

Blackthorn Payments

Blackthorn PayLink

Blackthorn DocumentLink

Blackthorn Donations

Blackthorn Compliance

Blackthorn Events

Message

Intermittent Authorization Issue

Details

Monitoring - The Blackthorn Engineering team recently updated security settings related to the connected application signing keys for our webapps. If you are continuing to experience any issues with Blackthorn Paylink, DocumentLink, or Event Page URLs, we recommend re-authorizing the application to resolve the issue.DocumentLink:To resolve this issue, we recommend reauthorizing the DocumentLink. Please note, for the authorization to work properly, you can only be logged into one Salesforce org.Here are the instructions for reauthorizing: https://docs.blackthorn.io/docs/authorize-documentlinkPaylink:To resolve this issue please reauthorize the PayLink by navigating to the "Blackthorn | PayLink" app.Events:The Blackthorn Events application can be successfully reauthorized with the following steps from our User Guide: https://docs.blackthorn.io/docs/configuration#authorize-the-appPlease let our Support Team know if you have any questions or concerns. Jan 02, 2024 - 19:08 UTC

November 17, 2023 16:03 UTC

WARN

5 minutes

Sbanken Partial Outage

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Start Time

November 17, 2023 16:03 UTC

Type WARN
Message

Sbanken Partial Outage

Details

Identified - We have identified the issue and are in contact with Sbanken for further information.We will update when a significant change to the situation occurs. Nov 17, 2023 - 14:25 UTC

October 18, 2023 21:48 UTC

WARN

1 day

Intermittent Event URL Display Issues

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Start Time

October 18, 2023 21:48 UTC

Type WARN
Affected Components

Blackthorn Events

Message

Intermittent Event URL Display Issues

Details

Investigating - Our Engineering team is currently investigating intermittent reports of slower-than-expected loading times for Event URLs and display issues. We will provide regular updates as this investigation progresses. Oct 18, 2023 - 21:44 UTC

September 28, 2023 14:53 UTC

WARN

1 day

Intermittent Event URL Display Issue

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Start Time

September 28, 2023 14:53 UTC

Type WARN
Affected Components

Blackthorn Events

Message

Intermittent Event URL Display Issue

Details

Monitoring - We are monitoring a server and platform performance issue that is impacted by unusual traffic activity. This may result in Event URL display issues. Sep 28, 2023 - 14:51 UTC

2024-03-28 21:12:39 UTC UTC

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2024-03-28 21:12:39 UTC UTC

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2024-03-28 21:12:39 UTC UTC

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2024-03-28 21:12:39 UTC UTC

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2024-03-28 21:12:39 UTC UTC

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StatusGator has about 2 years of Blackthorn status history.

Blackthorn Components and Services

View details of the current Blackthorn status below.

Name

Status

Details

Blackthorn Compliance

UP See more

Blackthorn DocumentLink

UP See more

Blackthorn Donations

UP See more

Blackthorn Events

UP See more

Blackthorn Messaging

UP See more

Blackthorn PayLink

UP See more

Blackthorn Payments

UP See more

No outages or status changes in the last 24 hours

Blackthorn status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackthorn Outage and Status History

We've been monitoring Blackthorn outages since February 9, 2022.
Here's the history of service outages we've observed from the Blackthorn Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Blackthorn Status Page Integration

Blackthorn is a Payments and Sales solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 52 outages that affected Blackthorn users. When Blackthorn publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Blackthorn to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Blackthorn incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackthorn is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackthorn is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackthorn posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackthorn enters a pre-planned maintenance window, keeping you up to date.

Since Blackthorn publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackthorn posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackthorn has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackthorn has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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