Is Blackthorn down?
Current Blackthorn status is UP

We checked the official Blackthorn Status Page 27 sec. ago. Learn more
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Recent Blackthorn Outages and Issues

Follow the recent outages and downtime for Blackthorn in the table below.

Start Time

Type

Length

Message

Details

March 31, 2023 22:33 UTC

WARN

about 2 hours

Event Page Display Issue

 See more
Start Time

March 31, 2023 22:33 UTC

Type WARN
Affected Components

Blackthorn Events
Message

Event Page Display Issue
Details

Investigating - Our Engineering teams are currently investigating a data persistence issue with Event URLs not updating after modifications are made to an Event record in Salesforce. More information about this issue can be found here: https://community.blackthorn.io/s/article/ET-1998As our teams continue their investigation, a temporary solution to resolve this issue is to initiate a hard refresh of the impacted Event URL. Mar 31, 2023 - 22:33 UTC

March 15, 2023 22:48 UTC

WARN

about 15 hours

Event Display Issue

 See more
Start Time

March 15, 2023 22:48 UTC

Type WARN
Affected Components

Blackthorn Events
Message

Event Display Issue
Details

Investigating - Our Engineering teams are currently investigating an issue with Event URLs not updating after changes are made to an Event record in Salesforce. More information about this issue can be found here: https://community.blackthorn.io/s/article/ET-1951As our teams continue their investigation, a temporary solution to resolve this issue is to initiate a hard refresh of the impacted Event URL. Mar 15, 2023 - 22:46 UTC

February 13, 2023 23:33 UTC

WARN

2 days

Messaging Application Delivery Error: "HTTP 400] 21620 : Unable to create record Invalid media URL(s) 21620"

 See more
Start Time

February 13, 2023 23:33 UTC

Type WARN
Message

Messaging Application Delivery Error: "HTTP 400] 21620 : Unable to create record Invalid media URL(s) 21620"
Details

Investigating - The Engineering team and Messaging Platform team are currently investigating an issue relating to intermittent message deliverability. We will provide updates here as the investigation continues. Thank you for your patience. We are urgently working to restore SMS deliverability. Feb 13, 2023 - 23:31 UTC

January 10, 2023 20:03 UTC

WARN

2 days

Events Application Degraded Performance

 See more
Start Time

January 10, 2023 20:03 UTC

Type WARN
Affected Components

Blackthorn Events
Message

Events Application Degraded Performance
Details

Identified - Our Engineering teams are currently working to resolve Events issues related to customer sandbox environments on the Salesforce Spring '23 release. Some customers may experience issues when upgrading Blackthorn Events packages or viewing the Event Wizard if their environments are on the Spring '23 release. These issues are expected to be resolved shortly with our upcoming January release. When the January release is available in the Blackthorn Candy Shop, it is recommended for Events customer to upgrade their sandbox environments to fully resolve this issue. Jan 10, 2023 - 19:59 UTC

January 10, 2023 17:53 UTC

WARN

about 2 hours

Events Application Degraded Performance

 See more
Start Time

January 10, 2023 17:53 UTC

Type WARN
Affected Components

Blackthorn Events
Message

Events Application Degraded Performance
Details

Identified - Our Engineering teams are currently working to resolve Events issues related to customer sandbox environments on the Salesforce Spring '23 release. Some customers may experience issues when upgrading Blackthorn Events packages or viewing the Event Wizard if their environment is on the Spring '23 release. These issues are expected to be resolved shortly with our upcoming January release. When the January release is available in the Blackthorn Candy Shop, it is recommended for Events customer to upgrade their sandbox environments to fully resolve this issue. Jan 10, 2023 - 17:50 UTC

2023-05-29 15:39:04 UTC UTC

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2023-05-29 15:39:04 UTC UTC

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2023-05-29 15:39:04 UTC UTC

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2023-05-29 15:39:04 UTC UTC

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2023-05-29 15:39:04 UTC UTC

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Blackthorn Components and Services

View details of the current Blackthorn status below.

Name

Status

Details

Blackthorn Compliance

 UP See more

Blackthorn DocumentLink

 UP See more

Blackthorn Donations

 UP See more

Blackthorn Events

 UP See more

Blackthorn Messaging

 UP See more

Blackthorn PayLink

 UP See more

Blackthorn Payments

 UP See more

No outages or status changes in the last 24 hours

Blackthorn status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackthorn Outage and Status History

We've been monitoring Blackthorn outages since February 9, 2022.
Here's the history of service outages we've observed from the Blackthorn Status Page:

May 2023

April 2023

March 2023

  • Up

  • Warn

  • Down

  • Maintenance

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

June 2022

  • Up

  • Warn

  • Down

  • Maintenance

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About Our Blackthorn Status Page Integration

Blackthorn is a Payments and Sales solution that StatusGator has been monitoring since February 2022. Over the past over 1 year, we have collected data on on more than 36 outages that affected Blackthorn users. When Blackthorn publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Blackthorn to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Blackthorn incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackthorn is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackthorn is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackthorn posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackthorn enters a pre-planned maintenance window, keeping you up to date.

Since Blackthorn publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackthorn posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackthorn has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackthorn has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Blackthorn down today?

According to its status page Blackthorn is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Blackthorn is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Blackthorn is having issues?

There are two main options: You can check the Blackthorn status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Blackthorn status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Blackthorn status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Blackthorn customer support while checking everything on your side. You can also try Tweeting at them via @blackthornio on Twitter. Or visit their official status page or website:

Where do you get the official Blackthorn status?

We use the official Blackthorn status page. Here are links to their status page and other helpful links.

Blackthorn Down?

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