Is Blackthorn down?
Current Blackthorn status is UP

We checked the official Blackthorn Status Page 1 min. 13 sec. ago. Learn more
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Recent Blackthorn Outages and Issues

Follow the recent outages and downtime for Blackthorn in the table below.

Start Time

Type

Length

Message

Details

October 14, 2022 02:58 UTC

WARN

7 days

Salesforce Winter ‘23 Release: May prevent the Event Wizard from uploading new images

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Start Time

October 14, 2022 02:58 UTC

Type WARN
Affected Components

Blackthorn Events

Message

Salesforce Winter ‘23 Release: May prevent the Event Wizard from uploading new images

Details

Identified - A Salesforce Release Update being rolled out with Winter ’23 starting on 10/14 may prevent the Event Wizard from uploading new images in sandboxes. We are scheduling a fix, and in the meantime, if you experience difficulty with the Event Wizard, please follow the steps in our documentation here: https://docs.blackthorn.io/docs/event-images#uploading-images.We would also recommend that Enhanced Domains not be enabled in production if you intend to use the Event Wizard to upload images, until our fix is available.If you run into any issues or questions going forward, please reach out to our support team here: https://community.blackthorn.io/s/support-request Oct 14, 2022 - 02:54 UTC

September 29, 2022 17:41 UTC

WARN

12 days

Issue using Discount Codes and Big List Options

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Start Time

September 29, 2022 17:41 UTC

Type WARN
Affected Components

Blackthorn Events

Message

Issue using Discount Codes and Big List Options

Details

Investigating - Users have reported issues with using Discount Codes while Big List options are enabled on an Event. Blackthorn is aware of the issue and is in the process of deploying a fix. This fix is currently under review, and we are expecting to release it with the scheduled October 11th Events update (subject to change). The workaround for this issue in the meantime is to remove any Big List options from the Event form, and replace with text or picklist form elements. Sep 29, 2022 - 17:35 UTC

August 23, 2022 23:43 UTC

DOWN

about 2 hours

3rd Party Outage Impacting Blackthorn Apps

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Start Time

August 23, 2022 23:43 UTC

Type DOWN
Affected Components

Blackthorn PayLink

Blackthorn DocumentLink

Blackthorn Payments

Blackthorn Events

Blackthorn Donations

Message

3rd Party Outage Impacting Blackthorn Apps

Details

Investigating - We are currently investigating a 3rd party outage impacting our services. We will provide updates as we have more information! Aug 23, 23:38 UTC

May 10, 2022 20:38 UTC

WARN

7 days

Installation Issues With Blackthorn Candyshop

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Start Time

May 10, 2022 20:38 UTC

Type WARN
Affected Components

Blackthorn Payments

Message

Installation Issues With Blackthorn Candyshop

Details

Update - We are continuing to investigate this issue. May 10, 20:37 UTC

May 10, 2022 20:20 UTC

WARN

18 minutes

Installation Issues With Blackthorn Candyshop

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Start Time

May 10, 2022 20:20 UTC

Type WARN
Affected Components

Blackthorn Events

Message

Installation Issues With Blackthorn Candyshop

Details

Investigating - Users have reported issues with Candyshop installs of our Events app. We are investigating these issues and will provide an update as soon as possible. In the meantime we would refrain from updating or installing our Events app via the Candyshop. May 10, 20:18 UTC

2022-12-07 23:37:40 UTC UTC

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2022-12-07 23:37:40 UTC UTC

STATUS

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2022-12-07 23:37:40 UTC UTC

STATUS

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2022-12-07 23:37:40 UTC UTC

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2022-12-07 23:37:40 UTC UTC

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StatusGator has 10 months of Blackthorn status history.

No outages or status changes in the last 24 hours

Blackthorn status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackthorn Outage and Status History

We've been monitoring Blackthorn outages since February 9, 2022.
Here's the history of service outages we've observed from the Blackthorn Status Page:

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,580 status pages

About Our Blackthorn Status Page Integration

Blackthorn is a Payments and Sales solution that StatusGator has been monitoring since February 2022. Over the past 10 months, we have collected data on on more than 24 outages that affected Blackthorn users. When Blackthorn publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Blackthorn to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Blackthorn is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackthorn is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackthorn posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackthorn enters a pre-planned maintenance window, keeping you up to date.

Since Blackthorn publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackthorn posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackthorn has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackthorn has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Blackthorn down today?

According to its status page Blackthorn is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Blackthorn is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Blackthorn is having issues?

There are two main options: You can check the Blackthorn status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Blackthorn status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Blackthorn status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Blackthorn customer support while checking everything on your side. You can also try Tweeting at them via @blackthornio on Twitter. Or visit their official status page or website:

Where do you get the official Blackthorn status?

We use the official Blackthorn status page. Here are links to their status page and other helpful links.

What are the most popular Blackthorn components?

When was the last time Blackthorn was down?

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