Is Call Tower Microsoft Teams - Direct Routing down?
Current Call Tower Microsoft Teams - Direct Routing status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 19, 2024 - 22:00 MDT

Identified - Microsoft has identified an issue affecting calls into conference bridges. This appears to only be affecting our GCC High customers at this time. Provided below is Microsoft's posting regarding this incident. Microsoft TeamsTM774378, Last updated: Apr 10, 2024, 2:42 PM MDT Estimated start time: Apr 10, 2024, 2:13 PM MDTAll updatesApr 10, 2024, 2:42 PM MDTTitle: Some users may be unable to join Public Switched Telephone Network (PSTN) conference calls in Microsoft TeamsUser impact: Users may be unable to join PSTN conference calls in Microsoft Teams.More info: For additional impact, users may be unable to hear music while being on hold, and users may be unable to use Echo to test audio devices.Current status: We're analyzing a portion of Microsoft Teams infrastructure responsible for PSTN conference calling to help understand the root cause of the issue.Scope of impact: Any user attempting to join a PSTN conference call in Microsoft Teams is impacted.Next update by: Wednesday, April 10, 2024 at 4:00 PM MDT Apr 10, 2024 - 15:09 MDT

Investigating - CallTower is investigating reports of numerous issues affecting Microsoft Teams. Microsoft has acknowledged an issue in their status TM710344. We are closely monitoring the issue and will continue to provide updates as we receive them. Most recent Microsoft update:TM710344, Last updated: Jan 26, 2024, 11:16 AM MSTEstimated start time: Jan 26, 2024, 8:37 AM MSTAffected servicesMicrosoft TeamsTitle: Some users may experience multiple issues with their Microsoft TeamsUser impact: Users may experience multiple issues with their Microsoft Teams.More info: Affected scenarios include, but aren't limited to:- Users performing a cold boot may not able to log into teams and will see an "oops" page- Users logging in or unlocking their devices after some time may see missing messages- Users may fail to load messages in channels and chats- Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)- Some messages may experience delays being sent- Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online- Users may be unable to load previous Copilot history, or new history is not written- Bots may be unable to download attachments- Sending and receiving read receipt notifications may be delayed- Anonymous users may be unable to join meetings- Teams connectors for Power Automate/Power Apps may experiencing errorsCurrent status: We've completed the failover in the Europe, Middle East, and Africa (EMEA) region and telemetry is showing improvement. We're continuing with the failover processes in the Americas, and are monitoring whilst these processes complete.Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined in the More info section.Start time: Friday, January 26, 2024 at 7:55 AM MSTNext update by: Friday, January 26, 2024 at 1:00 PM MST Jan 26, 2024 - 12:41 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2023 - 22:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 15, 2023 - 22:00 MST