Is Check Point Support Center down?
Current Check Point Support Center status is UP

We checked the official Check Point Support Center Status Page 1 min. 37 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Check Point Support Center Outages and Issues

Follow the recent outages and downtime for Check Point Support Center in the table below.

Start Time

Type

Length

Message

Details

May 23, 2023 11:33 UTC

MAINT

15 minutes

User Center & Support Center will be down

See more
Start Time

May 23, 2023 11:33 UTC

Type MAINT
Affected Components

Check Point Web Sites - Support Center

Check Point Web Sites - UserCenter / PMAP

Message

User Center & Support Center will be down

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 2023 - 11:29 UTC

April 03, 2023 08:03 UTC

MAINT

about 2 months

Infinity Portal US region- Database maintenance

See more
Start Time

April 03, 2023 08:03 UTC

Type MAINT
Affected Components

Check Point Web Sites - Support Center

Infinity Portal - Infinity Portal US Region

Message

Infinity Portal US region- Database maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 03, 2023 - 08:00 UTC

April 03, 2023 06:48 UTC

WARN

about 1 hour

Support Center sporadic access issues

See more
Start Time

April 03, 2023 06:48 UTC

Type WARN
Affected Components

Check Point Web Sites - Support Center

Message

Support Center sporadic access issues

Details

Investigating - We are currently investigating this issue. Apr 03, 2023 - 06:44 UTC

February 11, 2023 09:48 UTC

DOWN

about 2 months

Quantum Smart-1 Cloud (EU, US regions) Potential lose of connection between Security Management and Security gateway

See more
Start Time

February 11, 2023 09:48 UTC

Type DOWN
Affected Components

Check Point Web Sites - Support Center

Message

Quantum Smart-1 Cloud (EU, US regions) Potential lose of connection between Security Management and Security gateway

Details

Update - Today 29/1/2023 a certificate change was made for the certificate used for the connection between Security Management and Security Gateway. Vast majority of customers will not experience any impact. Few customers may experience lose of connection between the Security Management and the Security Gateway (which remain functional and the protection is in place as usual). Those who experience such an impact please approach Support or alternatively address: https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk180552 (This SK was also communicated to the relevant customers in email and UI banner a few weeks back) Jan 29, 2023 - 08:31 UTC

February 11, 2023 09:08 UTC

DOWN

40 minutes

Support Center - Service disruptions on our support site

See more
Start Time

February 11, 2023 09:08 UTC

Type DOWN
Affected Components

Check Point Web Sites - Support Center

Message

Support Center - Service disruptions on our support site

Details

Investigating - We are experiencing service disruptions on our support site, this includes creating and updating Service Requests via web or chat.For service, please call our phone hot-lines:Global: +1 (613) 271-7950, Toll-Free: +1 (888) 361-5030 Feb 11, 2023 - 09:04 UTC

No outages or status changes in the last 24 hours

Check Point Support Center status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Check Point Support Center Outage and Status History

We've been monitoring Check Point Support Center outages since October 6, 2022.
Here's the history of service outages we've observed from the Check Point Support Center Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Check Point Support Center Status Page Integration

Check Point Support Center is a Security solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 325 outages that affected Check Point Support Center users. When Check Point Support Center publishes downtime on their status page, they do so across 94 components and 17 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Check Point Support Center to get notified when it's down, is under maintenance, or has an outage. We've sent more than 700 notifications to our users about Check Point Support Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Check Point Support Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Check Point Support Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Check Point Support Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Check Point Support Center enters a pre-planned maintenance window, keeping you up to date.

Since Check Point Support Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Check Point Support Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Check Point Support Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Check Point Support Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Check Point Support Center Down?

Are you experiencing issues with Check Point Support Center? Sign up to receive notifications when Check Point Support Center publishes outages.

Check Point Support Center Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,590 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Check Point Support Center?

Sign up for StatusGator and see all historical information about Check Point Support Center outages and performance issues. Get free, instant notifications when Check Point Support Center goes down.