ClassLink Outage History

ClassLink experienced a brief authentication outage affecting LaunchPad logins and access to MyApps. The incident began at 4:54 PM UTC and was investigated as an issue across four sign-in components: Sign in to ClassLink / Azure Integration, My Apps / My Apps, Sign in to ClassLink / Active Directory Integration, and Sign in to ClassLink / Google Integration. The outage lasted about 15 minutes and was resolved by 5:09 PM UTC. The provider issued two status updates during the incident as the team worked to restore service. A notable volume of user reports accompanied the disruption, indicating broader impact on authentication for a subset of users.

On Jan 9, 2026 12:29 PM UTC, ClassLink reported elevated errors with the SAML IdP, affecting authentication for the My Apps component. Users attempting sign-in via SAML-based SSO may have encountered login failures. The incident lasted approximately 2 hours and 35 minutes and was resolved by Jan 9, 2026 3:04 PM UTC as the My Apps service returned to normal. ClassLink posted status updates indicating an active investigation and later confirmed restoration of service, with the issue isolated to My Apps.

ClassLink conducted a scheduled maintenance window for OneData beginning at Nov 2, 2025 3:04 PM UTC and ending at Nov 3, 2025 1:04 AM UTC, lasting about 10 hours. During the window, OneData was listed as under maintenance with the status message indicating that updates would be provided as necessary. The incident involved two official status changes (up to maintenance, then back to up) and concluded with OneData returning to normal operation.

ClassLink experienced a brief outage affecting the My Apps login service, with users across the United States reporting sign-in failures and loading problems. Reported errors included invalid_request and stalled sign-in pages. The disruption was limited to the My Apps component and did not appear to affect other ClassLink features.

Timeline and response: The My Apps component moved to a warning state at 22:09 UTC and the issue was resolved by 22:44 UTC, lasting about 35 minutes. ClassLink issued 2 official status updates during the incident, describing the ongoing investigation and eventual restoration of access to My Apps. The geographic pattern suggests a broad but contained impact across multiple US cities.

The ClassLink login service experienced an outage beginning Oct 20, 2025 11:19 AM UTC and lasting until Oct 21, 2025 12:09 AM UTC, impacting sign-in across Google, Azure, and Active Directory integrations. Users attempting to sign in to ClassLink could not access the platform during the incident, with login failures reported across the US-East region. The outage endured for about 12 hours and 50 minutes. The issue was linked to an Amazon AWS service disruption affecting authentication workflows. The provider posted two status updates during the incident as they investigated and subsequently restored access.

ClassLink users attempting to sign in via Google integration faced login problems during a Google authentication outage, with Chromebooks most affected. Access to ClassLink resources could be temporarily hindered for affected users. The outage began at 3:44 PM UTC and lasted until 4:49 PM UTC, a duration of about 1 hour and 5 minutes. ClassLink noted Google authentication problems and that Google would provide resolution, with 2 official status updates issued during the incident.

ClassLink experienced a brief outage that prevented access to LaunchPad and sign-in for users across Google, Active Directory, and Azure integrations. Users reported being unable to sign in and receiving a Bad Gateway (502) error. The incident began at Aug 8, 2025 11:59 AM UTC and was resolved by Aug 8, 2025 12:19 PM UTC, lasting about 20 minutes. The issue appeared to affect sign-in components tied to LaunchPad, causing login disruptions for a short period.

On Jul 15, 2025 2:59 PM UTC, ClassLink flagged a LaunchPad Password Locker issue in which some password locker apps returned an 'Invalid Application' error on launch, impacting the My Apps component.

The ClassLink platform experienced a partial sign-in outage affecting Google-based sign-in for some districts. Users reported being unable to log in via Google or Entra. The incident began at 12:39 PM UTC and the Google integration remained degraded for about an hour as engineers worked on a fix. Azure/Entra sign-in was briefly degraded and recovered earlier in the window.

Over the course of the incident, ClassLink issued three status updates. By 1:14 PM UTC, the Azure/Entra integration had recovered, while the Google sign-in remained degraded until 1:44 PM UTC when the issue was resolved and all services returned to normal.

ClassLink experienced intermittent LaunchPad login issues tied to the group sync process, impacting a subset of users. Sign-ins via three integrations—Azure Integration, Active Directory Integration, and Google Integration—could be disrupted during the incident. The issue began on Jan 6, 2025 3:16 PM UTC and was resolved by Jan 7, 2025 12:49 AM UTC. Two official status updates were published as engineers worked on a fix.

Two status updates were posted on the ClassLink status page as teams identified the cause and implemented a fix. All affected integrations returned to normal after the resolution time.