Is CleverTap down?
Current CleverTap status is UP

We checked the official CleverTap Status Page 56 sec. ago. Learn more
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Recent CleverTap Outages and Issues

Follow the recent outages and downtime for CleverTap in the table below.

Start Time

Type

Length

Message

Details

January 18, 2023 10:05 UTC

DOWN

about 2 hours

We are experiencing downtime on our API endpoints for Europe region

See more
Start Time

January 18, 2023 10:05 UTC

Type DOWN
Affected Components

Europe - API Ingestion

Message

We are experiencing downtime on our API endpoints for Europe region

Details

Investigating - We are currently investigating an issue that is causing degraded performance/outage on our Europe API Endpoints.Our customers will see an increased rate of errors during this period. Please allow us some time to diagnose and fix the issue. We appreciate your patience and we will continue to update the status here. Jan 18, 2023 - 02:00 PST

December 20, 2022 18:50 UTC

WARN

30 minutes

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

See more
Start Time

December 20, 2022 18:50 UTC

Type WARN
Affected Components

India - SDK Ingestion

India - API Ingestion

Message

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

Details

Update - We are continuing to work on a fix for this issue. Dec 20, 2022 - 10:46 PST

December 20, 2022 16:30 UTC

DOWN

about 2 hours

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

See more
Start Time

December 20, 2022 16:30 UTC

Type DOWN
Affected Components

Europe - API Ingestion

Europe - SDK Ingestion

Message

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

Details

Update - Europe endpoints are back to normal and the data is getting processed.We are currently working on India Endpoints and will update the status here soon. Dec 20, 2022 - 08:29 PST

December 20, 2022 15:15 UTC

DOWN

about 1 hour

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

See more
Start Time

December 20, 2022 15:15 UTC

Type DOWN
Affected Components

Europe - API Ingestion

Europe - SDK Ingestion

India - SDK Ingestion

India - API Ingestion

Message

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

Details

Investigating - We are currently investigating an issue that is causing degraded performance/partial outage on our Europe and India SDK and API Endpoints.Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. This will also affect the action-based (trigger) campaigns/journeys. We appreciate your patience and we will continue to update the status here. Dec 20, 2022 - 07:13 PST

December 01, 2022 11:25 UTC

DOWN

about 2 hours

We are experiencing downtime on our India SDK endpoint

See more
Start Time

December 01, 2022 11:25 UTC

Type DOWN
Affected Components

India - SDK Ingestion

Message

We are experiencing downtime on our India SDK endpoint

Details

Monitoring - We have deployed the changes and currently monitoring the system. We will observe this for some time before closing the incident. Dec 01, 2022 - 03:24 PST

2023-01-27 13:56:07 UTC UTC

STATUS

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2023-01-27 13:56:07 UTC UTC

STATUS

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2023-01-27 13:56:07 UTC UTC

STATUS

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2023-01-27 13:56:07 UTC UTC

STATUS

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2023-01-27 13:56:07 UTC UTC

STATUS

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StatusGator has 4 months of CleverTap status history.

CleverTap Components and Services

View details of the current CleverTap status below.

Name

Status

Details

CleverTap API Ingestion

UP See more

CleverTap Campaign Delivery

UP See more

CleverTap Dashboard Reports

UP See more

CleverTap Data Exports

UP See more

CleverTap SDK Ingestion

UP See more

CleverTap SFTP Imports

UP See more

No outages or status changes in the last 24 hours

CleverTap status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CleverTap Outage and Status History

We've been monitoring CleverTap outages since October 8, 2022.
Here's the history of service outages we've observed from the CleverTap Status Page:

Instant enriched data from
2,630 status pages

About Our CleverTap Status Page Integration

CleverTap is a Marketing and Project Management solution that StatusGator has been monitoring since October 2022. Over the past 4 months, we have collected data on on more than 13 outages that affected CleverTap users. When CleverTap publishes downtime on their status page, they do so across 24 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CleverTap to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If CleverTap is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CleverTap is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CleverTap posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CleverTap enters a pre-planned maintenance window, keeping you up to date.

Since CleverTap publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CleverTap posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CleverTap has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CleverTap has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is CleverTap down today?

According to its status page CleverTap is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when CleverTap is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if CleverTap is having issues?

There are two main options: You can check the CleverTap status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

CleverTap status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the CleverTap status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting CleverTap customer support while checking everything on your side. You can also try Tweeting at them via @clevertap on Twitter. Or visit their official status page or website:

Where do you get the official CleverTap status?

We use the official CleverTap status page. Here are links to their status page and other helpful links.

CleverTap Down?

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