Is Braze Down? Current Braze Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 2 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

We've been monitoring Braze since April 24, 2020. Here's the history of service outages we've observed from the Braze status page:

Recent Braze Outages and Issues

Follow the recent outages and downtime for Braze in the table below.

Start Time Type Length Message Details
July 29, 2020 16:27 UTC WARN about 1 hour Delayed SDK data processing in US 01, US 03 Identified - We are experiencing an issue causing delayed SDK data processing on the US 01 and US...
July 23, 2020 03:02 UTC MAINTENANCE about 3 hours US-01 and US-04 database maintenances In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 22, 2020 03:02 UTC MAINTENANCE about 3 hours US-03 database maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 15, 2020 00:02 UTC MAINTENANCE about 3 hours EU-01 database maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 14, 2020 06:47 UTC DOWN 10 minutes US 03 increased error rates Investigating - We are experiencing an issue on US 03 with increased API error rates, dashboard u...
July 14, 2020 03:02 UTC MAINTENANCE about 2 hours US-02 database maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 07, 2020 02:22 UTC WARN 25 minutes Delayed data processing and message sending on US 03 Investigating - Our DBAs are investigating an issue with the US 03 cluster that is causing delaye...
June 24, 2020 00:47 UTC WARN 20 minutes US-01 Data Collection Outage Monitoring - We have identified the database impacting data collection. We have resumed data col...
June 24, 2020 00:37 UTC DOWN 10 minutes US-01 Data Collection Outage Investigating - We are currently investigating an issue with our SDK Data collection API's on our...
June 23, 2020 17:32 UTC WARN about 3 hours Snowflake Reporting and Sharing Identified - Our data-warehouse vendor Snowflake had an outage last night which has resulting in ...

Supported Features

We support the following features in our integration with the Braze status page:

  • Down Notifications

    If Braze is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Braze is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Braze posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Braze enters a pre-planned maintenance window, keeping you up to date.

  • Status Overview

    When Braze posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Braze has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Braze has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Braze down today?

According to its status page Braze is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Braze is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Braze is having issues?

There are two main options: You can check the Braze status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Braze status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Braze status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Braze customer support while checking everything on your side. You can also try Tweeting at them via @statuspage on Twitter.

Braze Down?

Are you experiencing issues with Braze? Please share your issues below and let others know. Sign up above to receive notifications when Braze published outages.

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