Is Braze down?
Current Braze status is UP

We checked the official Braze Status Page 3 min. 13 sec. ago. Learn more
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Recent Braze Outages and Issues

Follow the recent outages and downtime for Braze in the table below.

Start Time

Type

Length

Message

Details

April 26, 2024 09:47 UTC

DOWN

about 1 hour

Elevated errors on EU01 Dashboard and SDK data collection

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Start Time

April 26, 2024 09:47 UTC

Type DOWN
Affected Components

EU 01 Cluster - Dashboard

EU 01 Cluster - SDK Data Collection

Message

Elevated errors on EU01 Dashboard and SDK data collection

Details

Investigating - Engineering is investigating an issue causing increased errors impacting the EU01 Dashboard and SDK Data Collection. Apr 26, 2024 - 05:47 EDT

April 25, 2024 21:27 UTC

WARN

10 minutes

REST and Dashboard Increased Errors in EU02

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Start Time

April 25, 2024 21:27 UTC

Type WARN
Affected Components

EU 02 Cluster - REST APIs

EU 02 Cluster - Dashboard

Message

REST and Dashboard Increased Errors in EU02

Details

Investigating - Engineering is currently investigating an issue causing increased errors in connecting to the EU02 Dashboard as well as REST API calls Apr 25, 2024 - 17:26 EDT

April 24, 2024 20:47 UTC

WARN

40 minutes

Latency affecting Currents

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Start Time

April 24, 2024 20:47 UTC

Type WARN
Affected Components

EU 02 Cluster - Currents

US 02 Cluster - Currents

EU 01 Cluster - Currents

Message

Latency affecting Currents

Details

Update - Engineering has confirmed that both EU Clusters and US02 have processed the backlog of Currents events. All other US based clusters may continue to experience latency as the backlog processes. Apr 24, 2024 - 16:47 EDT

April 24, 2024 18:48 UTC

WARN

about 2 hours

Latency affecting Currents

See more
Start Time

April 24, 2024 18:48 UTC

Type WARN
Affected Components

US 02 Cluster - Currents

US 03 Cluster - Currents

US 01 Cluster - Currents

US 05 Cluster - Currents

US 06 Cluster - Currents

EU 02 Cluster - Currents

US 08 Cluster - Currents

EU 01 Cluster - Currents

US 04 Cluster - Currents

US 07 Cluster - Currents

Message

Latency affecting Currents

Details

Investigating - Engineering is investigating latency affecting Currents. Currents events will be delayed due to this issue. Apr 24, 2024 - 14:45 EDT

April 23, 2024 15:47 UTC

WARN

about 7 hours

Issue impacting Braze Dashboard for users in South Asia

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Start Time

April 23, 2024 15:47 UTC

Type WARN
Affected Components

US 07 Cluster - Dashboard

US 01 Cluster - Dashboard

US 02 Cluster - Dashboard

US 03 Cluster - Dashboard

US 04 Cluster - Dashboard

US 05 Cluster - Dashboard

US 06 Cluster - Dashboard

Message

Issue impacting Braze Dashboard for users in South Asia

Details

Identified - Engineering teams have identified an external networking issue impacting users accessing the Dashboard from the South Asia region. During this time users may experience latency and errors accessing the dashboard.The issue has been escalated to our networking provider Fastly. Apr 23, 2024 - 11:46 EDT

2024-04-26 10:59:17 UTC UTC

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2024-04-26 10:59:17 UTC UTC

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2024-04-26 10:59:17 UTC UTC

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2024-04-26 10:59:17 UTC UTC

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2024-04-26 10:59:17 UTC UTC

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StatusGator has about 4 years of Braze status history.

Braze Components and Services

View details of the current Braze status below.

Name

Status

Details

Braze Currents

UP See more

Braze Dashboard

UP See more

Braze Data Processing

UP See more

Braze Global Support Services

UP See more

Braze Outbound Messaging

UP See more

Braze Rest APIs

UP See more

Braze REST APIs

UP See more

Braze SDK Data Collection

UP See more

2 status changes in the last 24 hours

Braze status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 23 hours

  • Warn: 10 minutes

  • Down: 1 hour

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Braze Status Page Integration

Braze is a Marketing and eCommerce solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 426 outages that affected Braze users. When Braze publishes downtime on their status page, they do so across 61 components and 10 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Braze to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 3,300 notifications to our users about Braze incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Braze is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Braze is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Braze posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Braze enters a pre-planned maintenance window, keeping you up to date.

Since Braze publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Braze posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Braze has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Braze has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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