Is Braze Down?
Current Braze Status: up

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Status History

We've been monitoring Braze since April 24, 2020. Here's the history of service outages we've observed from the Braze status page:

Recent Braze Outages and Issues

Follow the recent outages and downtime for Braze in the table below.

Sign Up for More Braze History

StatusGator has 9 months of Braze status history.

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Start Time Type Length Message Details
January 22, 2021 00:33 UTC WARN about 1 hour Processing Latency Investigating - We have identified an issue delaying data processing and message sending. We've i...
January 12, 2021 16:02 UTC WARN 10 minutes Connectivity issues on EU 01 Investigating - We are receiving reports of increased error rates accessing the Braze Dashboard o...
December 18, 2020 17:17 UTC WARN about 2 hours US-03 Active canvases archived Identified - We identified an issue on December 18th at 11:30AM ET in which Canvases on the Braze...
December 09, 2020 20:32 UTC WARN 10 minutes US-03 SDK API increased error rates and data processing Delays Investigating - We are currently investigating this issue. Dec 9, 15:31 EST
December 08, 2020 04:02 UTC MAINTENANCE about 3 hours US Network Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
2021-01-26 20:43:42 +0000 UTC UNKNOWN X minutes question, Information, go, downtime, in, will, here, about, and the each, so, be, of, you, will, sign, downtime, information, here, outage, details, Details, to, and, once, in, more, in, sign, see, about, and displayed
2021-01-26 20:43:42 +0000 UTC UNKNOWN X minutes question, here, Information, downtime, will, in, about, the, and go of, here, be, information, to, downtime, Details, more, and, displayed, you, will, once, each, in, sign, details, so, sign, see, in, about, and outage
2021-01-26 20:43:42 +0000 UTC UNKNOWN X minutes Information, here, about, go, will, question, the, in, and downtime outage, of, Details, here, each, in, see, more, displayed, sign, information, so, and, be, you, to, once, details, in, downtime, will, sign, and about
2021-01-26 20:43:42 +0000 UTC UNKNOWN X minutes in, question, about, the, go, downtime, will, here, and Information outage, will, sign, sign, to, and, you, so, in, Details, be, information, here, downtime, in, details, displayed, see, of, each, more, about, and once
2021-01-26 20:43:42 +0000 UTC UNKNOWN X minutes will, the, here, downtime, go, in, Information, question, and about sign, in, so, more, outage, once, details, to, information, be, about, and, sign, will, each, here, of, displayed, you, downtime, in, see, and Details

Supported Features

We support the following features in our integration with the Braze status page:

  • Down Notifications

    If Braze is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Braze is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Braze posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Braze enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Braze publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Braze posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Braze has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Braze has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Braze down today?

According to its status page Braze is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Braze is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Braze is having issues?

There are two main options: You can check the Braze status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Braze status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Braze status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Braze customer support while checking everything on your side. You can also try Tweeting at them via @statuspage on Twitter. Or visit their official status page or website:

Twitter Mentions