Is Coinbase Customer Support down?
Current Coinbase Customer Support status is UP

We checked the official Coinbase Customer Support Status Page 3 min. 40 sec. ago. Learn more
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Recent Coinbase Customer Support Outages and Issues

Follow the recent outages and downtime for Coinbase Customer Support in the table below.

Start Time

Type

Length

Message

Details

April 07, 2024 02:03 UTC

WARN

about 1 hour

Coinbase Help Center is Down

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Start Time

April 07, 2024 02:03 UTC

Type WARN
Affected Components

Customer Support

Message

Coinbase Help Center is Down

Details

Investigating - We are aware that some users may be unable to access help.coinbase.com and live chat support. Users are still able to contact support at 1-888-908-7930. We are working to resolve this as quickly as possible. Apr 06, 2024 - 18:59 PDT

May 27, 2022 18:32 UTC

MAINT

almost 2 years

Google Pay payments unavailable for maintenance

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Start Time

May 27, 2022 18:32 UTC

Type MAINT
Affected Components

Customer Support

Message

Google Pay payments unavailable for maintenance

Details

Identified - Google Pay is unavailable for maintenance, please use other payment methods. Feb 4, 16:59 PST

May 27, 2022 18:07 UTC

WARN

25 minutes

Help Center Support Form Response Delayed

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Start Time

May 27, 2022 18:07 UTC

Type WARN
Affected Components

Customer Support

Message

Help Center Support Form Response Delayed

Details

Investigating - We are experiencing a technical issue with our submission form, which may cause a slight delay in our response. We’ll reach out to you as soon as possible. May 27, 11:05 PDT

May 06, 2022 23:17 UTC

WARN

21 days

Phone Support Outage

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Start Time

May 06, 2022 23:17 UTC

Type WARN
Affected Components

Customer Support

Message

Phone Support Outage

Details

Monitoring - A fix has been implemented and we are monitoring the results. May 6, 16:12 PDT

May 06, 2022 23:02 UTC

WARN

15 minutes

Phone Support Outage

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Start Time

May 06, 2022 23:02 UTC

Type WARN
Affected Components

Customer Support

Message

Phone Support Outage

Details

Investigating - We are experiencing a technical issue with our phone support. To contact us, please go to https://help.coinbase.com/en/contact-us. May 6, 15:23 PDT

2024-04-11 15:59:14 UTC UTC

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2024-04-11 15:59:14 UTC UTC

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2024-04-11 15:59:14 UTC UTC

STATUS

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2024-04-11 15:59:14 UTC UTC

STATUS

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2024-04-11 15:59:14 UTC UTC

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Sign Up for More Coinbase Customer Support History

StatusGator has almost 8 years of Coinbase Customer Support status history.

No outages or status changes in the last 24 hours

Coinbase Customer Support status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Coinbase Customer Support Outage and Status History

We've been monitoring Coinbase Customer Support outages since April 16, 2016.
Here's the history of service outages we've observed from the Coinbase Customer Support Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Coinbase Customer Support Status Page Integration

Coinbase Customer Support is a Cryptocurrency solution that StatusGator has been monitoring since April 2016. Over the past about 8 years, we have collected data on on more than 3,397 outages that affected Coinbase Customer Support users. When Coinbase Customer Support publishes downtime on their status page, they do so across 158 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Coinbase Customer Support to get notified when it's down, is under maintenance, or has an outage. We've sent more than 9,900 notifications to our users about Coinbase Customer Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Coinbase Customer Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Coinbase Customer Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Coinbase Customer Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Coinbase Customer Support enters a pre-planned maintenance window, keeping you up to date.

Since Coinbase Customer Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Coinbase Customer Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Coinbase Customer Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Coinbase Customer Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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