Is Demandbase Platform down?
Current Demandbase Platform status is UP

Identified - Description:We are currently addressing a performance issue that has resulted in a delay in refreshing data for approximately 50% of our customer tenants. The data regeneration process, which typically occurs every 24 hours, is experiencing delays, preventing the update of information from yesterday.Impact:You may notice that the data in your tenant has not been updated with the latest information from the previous day. We understand the importance of timely and accurate data for your operations and apologize for any inconvenience this may cause.Actions Taken:Our engineering team is actively investigating the root cause of the performance problem and working on a resolution. We are prioritizing this issue to ensure a swift resolution and minimize any further impact on your daily operations.What You Can Do:We appreciate your patience and understanding during this time. If you have any urgent queries or specific concerns related to your data, please reach out to our support team via the support portal https://supportportal.demandbase.com.We understand the importance of the data in our platform to your business, and we are committed to resolving this incident as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your continued trust in Demandbase. Feb 01, 2024 - 10:08 PST

Investigating - What: DB One Platform UI is displaying "Oops error" page due to increased errors on backend. We are currently investigating the issue and post updates shortly.Impact: All Tenants using the DB1 platformETA: Team is investigating. We will be posting periodic updates Nov 14, 2022 - 09:41 PST

Update - We are continuing to investigate this issue. Oct 27, 2022 - 18:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 24, 18:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 19, 17:00 PDT