Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
August 06, 2019 19:13 UTC DOWN about 3 hours Support Center Contact Forms Not Loading Update - Our developers are still investigating the issue. They believe they have identified the...
August 06, 2019 04:58 UTC WARN about 2 hours Support Center Contact Forms not Loading Monitoring - A fix has been implemented and we are monitoring the results. Aug 5, 23:26 PDT
July 02, 2019 01:11 UTC WARN 5 minutes Next Gen Agent Not Loading Identified - We have identified the issue and are restoring access now. Please refresh and clear ...
June 05, 2019 18:35 UTC WARN 32 minutes Next Gen Agent inaccessible Investigating - We are currently investigating reports of the Next Gen Agent being inaccessible f...
April 11, 2019 20:04 UTC WARN about 3 hours Issues with inbound and outbound email Update - We are continuing to investigate this issue. Apr 11, 15:52 PDT
November 28, 2018 14:16 UTC WARN about 1 hour Bulk Updates slow to process Update - We are continuing to investigate the issue to get to the bottom of it. Our team are work...
November 15, 2018 00:25 UTC DOWN about 1 hour Next Gen Agent and Business Insights Not Loading Update - We are still working on fixing this issue. Once we have more info, we will update you he...
November 11, 2018 07:01 UTC MAINTENANCE about 2 hours Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
November 07, 2018 17:26 UTC WARN about 2 hours Filters not updating Monitoring - The queue of the delayed changes is still in the process of catching up. At the pres...
October 19, 2018 17:42 UTC WARN 5 minutes Filters not updating Investigating - We're looking into reports of Filters not updating. Oct 19, 10:38 PDT