Desk.com Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 8 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
June 26, 2017 15:11 UTC WARN about 1 hour Business Insights timeouts Update - Our team has identified the issue causing reports to time out and are working on a solut...
June 19, 2017 17:40 UTC WARN about 8 hours Business Insights Timeouts Update - We are still investigating Business Insights timeouts. We hope to have more information ...
June 19, 2017 16:40 UTC WARN 15 minutes Business Insights Timeouts Identified - We are working to restore all reports' functionality as quickly as possible. Thank ...
June 16, 2017 17:25 UTC WARN 31 minutes Login Issues with Single Sign On (SSO) Investigating - We are receiving some reports of errors when trying to log into Desk using SSO. O...
June 16, 2017 14:25 UTC WARN about 2 hours Delays with Bulk Updates and Case Exports Monitoring - Our DevOps team have worked to resolve the issue and Bulk Updates and Case Exports a...
June 12, 2017 18:06 UTC WARN about 4 hours Business Insights reports timing out Identified - We're receiving reports of reports timing out again, so we're looking into this once...
June 12, 2017 15:35 UTC WARN about 1 hour Business Insights reports timing out Identified - We've identified the issue and are working on a fix now. Jun 12, 08:46 PDT
June 09, 2017 16:36 UTC WARN about 11 hours Business Insights Timeouts Monitoring - We have made some changes on our side that should alleviate the issues with Business...
June 04, 2017 06:01 UTC DOWN about 8 hours Background Jobs, Bulk Updates and Case Exports In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 26, 2017 20:56 UTC WARN 25 minutes Business insights dashboards not updating Investigating - We are currently looking into data not loading properly within Business insights ...