| October 16, 2019 13:26 UTC |
WARN
|
about 2 hours
|
|
Filters not updating |
Identified - The root cause of the issue has been identified. Our engineering team is working on ... |
| August 06, 2019 19:13 UTC |
DOWN
|
about 3 hours
|
|
Support Center Contact Forms Not Loading |
Update - Our developers are still investigating the issue. They believe they have identified the... |
| August 06, 2019 04:58 UTC |
WARN
|
about 2 hours
|
|
Support Center Contact Forms not Loading |
Monitoring - A fix has been implemented and we are monitoring the results. Aug 5, 23:26 PDT |
| July 02, 2019 01:11 UTC |
WARN
|
5 minutes
|
|
Next Gen Agent Not Loading |
Identified - We have identified the issue and are restoring access now. Please refresh and clear ... |
| June 05, 2019 18:35 UTC |
WARN
|
32 minutes
|
|
Next Gen Agent inaccessible |
Investigating - We are currently investigating reports of the Next Gen Agent being inaccessible f... |
| April 11, 2019 20:04 UTC |
WARN
|
about 3 hours
|
|
Issues with inbound and outbound email |
Update - We are continuing to investigate this issue. Apr 11, 15:52 PDT |
| November 28, 2018 14:16 UTC |
WARN
|
about 1 hour
|
|
Bulk Updates slow to process |
Update - We are continuing to investigate the issue to get to the bottom of it. Our team are work... |
| November 15, 2018 00:25 UTC |
DOWN
|
about 1 hour
|
|
Next Gen Agent and Business Insights Not Loading |
Update - We are still working on fixing this issue. Once we have more info, we will update you he... |
| November 11, 2018 07:01 UTC |
MAINTENANCE
|
about 2 hours
|
|
Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| November 07, 2018 17:26 UTC |
WARN
|
about 2 hours
|
|
Filters not updating |
Monitoring - The queue of the delayed changes is still in the process of catching up. At the pres... |
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