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Desk.com Status up

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Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
August 27, 2018 01:45 UTC WARN about 1 hour Filters Not Updating Monitoring - Our engineers have identified the issue and implemented a fix. All Filters should be...
August 21, 2018 08:30 UTC WARN about 2 hours Filters not updating and bulk update issues Monitoring - Our team have implemented a fix for the issue and we are monitoring the situation. A...
August 02, 2018 20:31 UTC WARN about 6 hours Bulk Job Processing Slowly Monitoring - We have identified the issue and put a fix into place. We will continue to monitor t...
July 16, 2018 14:20 UTC WARN about 1 hour Filters not updating Identified - The team have identified the issue and are currently working to resolve it as quickl...
June 26, 2018 03:15 UTC WARN about 3 hours Next Gen Agent slow or not responding Monitoring - Our Engineers have been monitoring the changes made and things are looking good now....
June 22, 2018 14:16 UTC WARN about 2 hours Delays with Inbound & Outbound Emails Update - Our team is still looking at the root cause of the issue and hope to have it resolved sh...
May 21, 2018 19:31 UTC WARN about 1 hour Next Gen Agent is Down Monitoring - We have identified the issue affecting Next Gen and have made the necessary changes ...
May 02, 2018 07:11 UTC WARN about 11 hours Partially Degraded Service
April 26, 2018 15:46 UTC WARN 25 minutes Partially Degraded Service
April 16, 2018 12:31 UTC WARN 10 minutes Filters not loading quickly in Classic Agent Investigating - We are looking into some reports that Filters in Classic Agent are taking 20-30 s...