| July 16, 2018 14:20 UTC |
WARN
|
about 1 hour
|
|
Filters not updating |
Identified - The team have identified the issue and are currently working to resolve it as quickl... |
| June 26, 2018 03:15 UTC |
WARN
|
about 3 hours
|
|
Next Gen Agent slow or not responding |
Monitoring - Our Engineers have been monitoring the changes made and things are looking good now.... |
| June 22, 2018 14:16 UTC |
WARN
|
about 2 hours
|
|
Delays with Inbound & Outbound Emails |
Update - Our team is still looking at the root cause of the issue and hope to have it resolved sh... |
| May 21, 2018 19:31 UTC |
WARN
|
about 1 hour
|
|
Next Gen Agent is Down |
Monitoring - We have identified the issue affecting Next Gen and have made the necessary changes ... |
| May 02, 2018 07:11 UTC |
WARN
|
about 11 hours
|
|
Partially Degraded Service |
|
| April 26, 2018 15:46 UTC |
WARN
|
25 minutes
|
|
Partially Degraded Service |
|
| April 16, 2018 12:31 UTC |
WARN
|
10 minutes
|
|
Filters not loading quickly in Classic Agent |
Investigating - We are looking into some reports that Filters in Classic Agent are taking 20-30 s... |
| April 11, 2018 23:40 UTC |
WARN
|
35 minutes
|
|
Issue with Classic and Next Gen Agent not responding correctly. |
Monitoring - We have rolled out the fix for the issue and are currently monitoring this, plus run... |
| March 04, 2018 07:00 UTC |
DOWN
|
about 2 hours
|
|
Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| February 28, 2018 22:01 UTC |
DOWN
|
about 1 hour
|
|
Disabling TLS 1.0 |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
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