Desk.com Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
August 09, 2017 17:47 UTC WARN about 2 hours Emails not being processed Update - Our team is continuing to work to identify the source of the issue. Thank you for your ...
July 31, 2017 16:40 UTC WARN 25 minutes Business Insights Timeouts Investigating - We are currently investigating Business Insights timeouts. We will post more info...
July 19, 2017 19:30 UTC WARN about 1 hour Inbound and Outbound Email Processing Delays Investigating - We are looking into reports of emails being slow to send out of Desk, as well as ...
July 10, 2017 16:06 UTC WARN about 1 hour Business Insights Timeouts Investigating - We are currently investigating reports of Business Insights timeouts. Once we hav...
June 30, 2017 22:30 UTC WARN 5 minutes Business Insights Timeouts Monitoring - We have identified the issue with Business Insights timing out for some users. Our t...
June 29, 2017 17:50 UTC WARN about 3 hours Business Insights Timeouts Update - We're seeing reports of timeouts again, so we've asked engineering to look into the issu...
June 29, 2017 14:36 UTC WARN about 1 hour Business Insights Timeouts Identified - We are making some configuration changes on the backend that will bring reporting ba...
June 26, 2017 15:11 UTC WARN about 1 hour Business Insights timeouts Update - Our team has identified the issue causing reports to time out and are working on a solut...
June 19, 2017 17:40 UTC WARN about 8 hours Business Insights Timeouts Update - We are still investigating Business Insights timeouts. We hope to have more information ...
June 19, 2017 16:40 UTC WARN 15 minutes Business Insights Timeouts Identified - We are working to restore all reports' functionality as quickly as possible. Thank ...