Desk.com Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
January 04, 2018 00:31 UTC WARN about 2 hours Filters in Agent not updating Update - Our developers are still investigating the issue with Filters not updating. Unfortunatel...
January 03, 2018 22:26 UTC WARN about 1 hour Agent and Admin inaccessible Update - We are still monitoring, the jobs should be fully caught up in the next hour or so. Than...
January 03, 2018 20:30 UTC DOWN about 2 hours Agent and Admin inaccessible Update - Our developers are continuing to work towards fixing the the issue, but we still do not ...
December 25, 2017 14:40 UTC WARN about 2 hours Issues loading Business Insights Investigating - We are currently experiencing issues with Business Insights. You may have issues ...
December 21, 2017 16:46 UTC WARN about 12 hours Custom Fields not showing in Next Gen Agent, and Next Gen Case Layouts not accessible in the Admin Update - We have now restored Custom Fields on Next Gen Agent (please refresh to see them load co...
December 21, 2017 09:35 UTC WARN about 6 hours Next Gen Agent not loading Update - Our development team are still working to resolve this issue and working to restore the ...
December 14, 2017 13:05 UTC WARN about 2 hours Classic Agent not loading CSS styling Update - Our DevOps team are currently working to resolve this issue which now looks to be impact...
December 04, 2017 20:41 UTC WARN 10 minutes Next Gen Not Loading Identified - We have identified the issue and are working towards a resolution on our side. Dec ...
December 01, 2017 18:21 UTC WARN 20 minutes Next gen not loading properly Identified - We have identified the issue and we're currently implementing a fix to resolve the i...
November 08, 2017 01:21 UTC WARN 30 minutes Classic and Next Gen Agent Not Loading. Monitoring - We are continuing to monitor the fix we put in place to ensure everything is back up...