Desk.com Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
October 18, 2017 21:50 UTC WARN about 2 hours Partially Degraded Service
October 18, 2017 17:06 UTC WARN about 1 hour Slow performance in Next Gen Update - We are continuing to address the issue on our side. Thanks for your continued patience. ...
October 02, 2017 18:06 UTC DOWN 30 minutes Next Generation Agent Not Loading Investigating - We are receiving reports of the Next Generation Agent not loading and our Enginee...
September 27, 2017 17:41 UTC WARN 15 minutes Next Gen Agent Not Loading Properly Investigating - We are currently looking into report of Next Gen Agent not loading properly. Clas...
September 20, 2017 15:56 UTC WARN about 4 hours Issues Loading Next Gen Update - We are still working to resolve the issues with Next Gen. In the interim, if you are usi...
September 17, 2017 06:01 UTC DOWN about 2 hours Service Under Maintenance
September 14, 2017 19:46 UTC WARN about 1 hour Issues Loading Attachments Monitoring - Amazon is reporting that they have identified the issue with S3 access and resolved ...
August 28, 2017 21:06 UTC WARN about 2 hours Search not working on support Center Identified - We have identified the issue and our team is working on a solution. We should have a...
August 23, 2017 22:11 UTC WARN about 1 hour Bulk updates being delayed Investigating - We are investigating issues with bulk updates being delayed. Aug 23, 15:11 PDT
August 23, 2017 19:01 UTC WARN 25 minutes Filters not updating Identified - We have identified the issue and are working on a resolution. Thank you for your pa...