| May 21, 2018 19:31 UTC |
WARN
|
about 1 hour
|
|
Next Gen Agent is Down |
Monitoring - We have identified the issue affecting Next Gen and have made the necessary changes ... |
| May 02, 2018 07:11 UTC |
WARN
|
about 11 hours
|
|
Partially Degraded Service |
|
| April 26, 2018 15:46 UTC |
WARN
|
25 minutes
|
|
Partially Degraded Service |
|
| April 16, 2018 12:31 UTC |
WARN
|
10 minutes
|
|
Filters not loading quickly in Classic Agent |
Investigating - We are looking into some reports that Filters in Classic Agent are taking 20-30 s... |
| April 11, 2018 23:40 UTC |
WARN
|
35 minutes
|
|
Issue with Classic and Next Gen Agent not responding correctly. |
Monitoring - We have rolled out the fix for the issue and are currently monitoring this, plus run... |
| March 04, 2018 07:00 UTC |
DOWN
|
about 2 hours
|
|
Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| February 28, 2018 22:01 UTC |
DOWN
|
about 1 hour
|
|
Disabling TLS 1.0 |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| February 25, 2018 20:35 UTC |
WARN
|
about 8 hours
|
|
Filters slow to show Case Updates |
Update - We have resolved the delay in Case Filters updating. We are currently looking into case ... |
| February 25, 2018 04:01 UTC |
DOWN
|
about 1 hour
|
|
Service Under Maintenance |
|
| February 23, 2018 21:41 UTC |
WARN
|
about 6 hours
|
|
Partially Degraded Service |
|
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