Is Desk.com down?
Current Desk.com status is UP

We checked the official Desk.com Status Page recently. Learn more
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Recent Desk.com Outages and Issues

Follow the recent outages and downtime for Desk.com in the table below.

Start Time

Type

Length

Message

Details

February 26, 2020 01:09 UTC

WARN

about 2 hours

Postmark Inbound Emails Not Being Received

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Start Time

February 26, 2020 01:09 UTC

Type WARN
Affected Components

Case Channels - Email

Message

Postmark Inbound Emails Not Being Received

Details

Update - Our Engineering team are continuing to investigate this issue with high priority and we'll post further updates as we have more information. Feb 25, 18:23 PST

November 06, 2019 17:56 UTC

DOWN

about 1 hour

Classic and Next Gen agent not working

See more
Start Time

November 06, 2019 17:56 UTC

Type DOWN
Affected Components

Agent Desktop - Classic Agent

Agent Desktop - Next Generation Agent

Message

Classic and Next Gen agent not working

Details

Monitoring - We have identified the issue and it looks like it should be working but we are still monitoring. Nov 6, 10:38 PST

October 16, 2019 13:26 UTC

WARN

about 2 hours

Filters not updating

See more
Start Time

October 16, 2019 13:26 UTC

Type WARN
Affected Components

Agent Desktop - Case Filters

Agent Desktop - Classic Agent

Agent Desktop - Next Generation Agent

Case Channels - Email

Message

Filters not updating

Details

Identified - The root cause of the issue has been identified. Our engineering team is working on a fix to hopefully be able to fully resolve this shortly. Thank you for your continued patience. Oct 16, 06:54 PDT

August 06, 2019 19:13 UTC

DOWN

about 3 hours

Support Center Contact Forms Not Loading

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Start Time

August 06, 2019 19:13 UTC

Type DOWN
Affected Components

Support Centers - Contact Forms

Message

Support Center Contact Forms Not Loading

Details

Update - Our developers are still investigating the issue. They believe they have identified the possible cause of the issue and are doing their due diligence to hopefully resolve this really soon. Aug 6, 14:21 PDT

August 06, 2019 04:58 UTC

WARN

about 2 hours

Support Center Contact Forms not Loading

See more
Start Time

August 06, 2019 04:58 UTC

Type WARN
Affected Components

Support Centers - Contact Forms

Message

Support Center Contact Forms not Loading

Details

Monitoring - A fix has been implemented and we are monitoring the results. Aug 5, 23:26 PDT

2024-03-28 14:16:29 UTC UTC

STATUS

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2024-03-28 14:16:29 UTC UTC

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2024-03-28 14:16:29 UTC UTC

STATUS

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2024-03-28 14:16:29 UTC UTC

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2024-03-28 14:16:29 UTC UTC

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Sign Up for More Desk.com History

StatusGator has about 8 years of Desk.com status history.

No outages or status changes in the last 24 hours

Desk.com status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Desk.com Outage and Status History

We've been monitoring Desk.com outages since January 28, 2016.
Here's the history of service outages we've observed from the Desk.com Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Desk.com Status Page Integration

Desk.com is a service that StatusGator has been monitoring since January 2016. Over the past about 8 years, we have collected data on on more than 306 outages that affected Desk.com users. When Desk.com publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Desk.com to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Desk.com is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Desk.com is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Desk.com posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Desk.com enters a pre-planned maintenance window, keeping you up to date.

Since Desk.com publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Desk.com posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Desk.com has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Desk.com has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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