| June 26, 2017 15:11 UTC |
WARN
|
about 1 hour
|
|
Business Insights timeouts |
Update - Our team has identified the issue causing reports to time out and are working on a solut... |
| June 19, 2017 17:40 UTC |
WARN
|
about 8 hours
|
|
Business Insights Timeouts |
Update - We are still investigating Business Insights timeouts. We hope to have more information ... |
| June 19, 2017 16:40 UTC |
WARN
|
15 minutes
|
|
Business Insights Timeouts |
Identified - We are working to restore all reports' functionality as quickly as possible.
Thank ... |
| June 16, 2017 17:25 UTC |
WARN
|
31 minutes
|
|
Login Issues with Single Sign On (SSO) |
Investigating - We are receiving some reports of errors when trying to log into Desk using SSO. O... |
| June 16, 2017 14:25 UTC |
WARN
|
about 2 hours
|
|
Delays with Bulk Updates and Case Exports |
Monitoring - Our DevOps team have worked to resolve the issue and Bulk Updates and Case Exports a... |
| June 12, 2017 18:06 UTC |
WARN
|
about 4 hours
|
|
Business Insights reports timing out |
Identified - We're receiving reports of reports timing out again, so we're looking into this once... |
| June 12, 2017 15:35 UTC |
WARN
|
about 1 hour
|
|
Business Insights reports timing out |
Identified - We've identified the issue and are working on a fix now. Jun 12, 08:46 PDT |
| June 09, 2017 16:36 UTC |
WARN
|
about 11 hours
|
|
Business Insights Timeouts |
Monitoring - We have made some changes on our side that should alleviate the issues with Business... |
| June 04, 2017 06:01 UTC |
DOWN
|
about 8 hours
|
|
Background Jobs, Bulk Updates and Case Exports |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| May 26, 2017 20:56 UTC |
WARN
|
25 minutes
|
|
Business insights dashboards not updating |
Investigating - We are currently looking into data not loading properly within Business insights ... |
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