Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
November 15, 2018 00:25 UTC DOWN about 1 hour Next Gen Agent and Business Insights Not Loading Update - We are still working on fixing this issue. Once we have more info, we will update you he...
November 11, 2018 07:01 UTC MAINTENANCE about 2 hours Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
November 07, 2018 17:26 UTC WARN about 2 hours Filters not updating Monitoring - The queue of the delayed changes is still in the process of catching up. At the pres...
October 19, 2018 17:42 UTC WARN 5 minutes Filters not updating Investigating - We're looking into reports of Filters not updating. Oct 19, 10:38 PDT
October 12, 2018 20:41 UTC WARN 31 minutes Classic and Next Gen Agent Not Loading Monitoring - It appears most sites with a Custom Domain are back to normal now. Thanks for your p...
October 12, 2018 18:45 UTC DOWN about 1 hour 503 Errors Identified - The issue has been identified and a fix is being implemented. Oct 12, 12:11 PDT
September 27, 2018 20:41 UTC WARN 35 minutes Filters not Updating Properly Investigating - We are currently investigating reports of case filters not updating properly. Tha...
September 25, 2018 23:35 UTC WARN 20 minutes Cases sot showing within Filters Identified - We have identified the issue and are putting a fix in place. You should notice impro...
September 25, 2018 20:36 UTC WARN about 3 hours Classic Agent not loading for some users Monitoring - We have made the necessary changes on our side and Classic Agent is accessible again...
August 27, 2018 01:45 UTC WARN about 1 hour Filters Not Updating Monitoring - Our engineers have identified the issue and implemented a fix. All Filters should be...