Desk.com Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since January 28, 2016

Recent Events

Start Time Type Length Message Details
May 21, 2018 19:31 UTC WARN about 1 hour Next Gen Agent is Down Monitoring - We have identified the issue affecting Next Gen and have made the necessary changes ...
May 02, 2018 07:11 UTC WARN about 11 hours Partially Degraded Service
April 26, 2018 15:46 UTC WARN 25 minutes Partially Degraded Service
April 16, 2018 12:31 UTC WARN 10 minutes Filters not loading quickly in Classic Agent Investigating - We are looking into some reports that Filters in Classic Agent are taking 20-30 s...
April 11, 2018 23:40 UTC WARN 35 minutes Issue with Classic and Next Gen Agent not responding correctly. Monitoring - We have rolled out the fix for the issue and are currently monitoring this, plus run...
March 04, 2018 07:00 UTC DOWN about 2 hours Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 28, 2018 22:01 UTC DOWN about 1 hour Disabling TLS 1.0 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 25, 2018 20:35 UTC WARN about 8 hours Filters slow to show Case Updates Update - We have resolved the delay in Case Filters updating. We are currently looking into case ...
February 25, 2018 04:01 UTC DOWN about 1 hour Service Under Maintenance
February 23, 2018 21:41 UTC WARN about 6 hours Partially Degraded Service