Is Desk.com down?
Current Desk.com status is UP

We checked the official Desk.com Status Page recently. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Desk.com Outages and Issues

Follow the recent outages and downtime for Desk.com in the table below.

Start Time

Type

Length

Message

Details

February 26, 2020 01:09 UTC

WARN

about 2 hours

Postmark Inbound Emails Not Being Received

See more
Start Time

February 26, 2020 01:09 UTC

Type WARN
Affected Components

Case Channels - Email

Message

Postmark Inbound Emails Not Being Received

Details

Update - Our Engineering team are continuing to investigate this issue with high priority and we'll post further updates as we have more information. Feb 25, 18:23 PST

November 06, 2019 17:56 UTC

DOWN

about 1 hour

Classic and Next Gen agent not working

See more
Start Time

November 06, 2019 17:56 UTC

Type DOWN
Affected Components

Agent Desktop - Classic Agent

Agent Desktop - Next Generation Agent

Message

Classic and Next Gen agent not working

Details

Monitoring - We have identified the issue and it looks like it should be working but we are still monitoring. Nov 6, 10:38 PST

October 16, 2019 13:26 UTC

WARN

about 2 hours

Filters not updating

See more
Start Time

October 16, 2019 13:26 UTC

Type WARN
Affected Components

Agent Desktop - Case Filters

Agent Desktop - Classic Agent

Agent Desktop - Next Generation Agent

Case Channels - Email

Message

Filters not updating

Details

Identified - The root cause of the issue has been identified. Our engineering team is working on a fix to hopefully be able to fully resolve this shortly. Thank you for your continued patience. Oct 16, 06:54 PDT

August 06, 2019 19:13 UTC

DOWN

about 3 hours

Support Center Contact Forms Not Loading

See more
Start Time

August 06, 2019 19:13 UTC

Type DOWN
Affected Components

Support Centers - Contact Forms

Message

Support Center Contact Forms Not Loading

Details

Update - Our developers are still investigating the issue. They believe they have identified the possible cause of the issue and are doing their due diligence to hopefully resolve this really soon. Aug 6, 14:21 PDT

August 06, 2019 04:58 UTC

WARN

about 2 hours

Support Center Contact Forms not Loading

See more
Start Time

August 06, 2019 04:58 UTC

Type WARN
Affected Components

Support Centers - Contact Forms

Message

Support Center Contact Forms not Loading

Details

Monitoring - A fix has been implemented and we are monitoring the results. Aug 5, 23:26 PDT

2022-12-08 00:05:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2022-12-08 00:05:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2022-12-08 00:05:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2022-12-08 00:05:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2022-12-08 00:05:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Desk.com History

StatusGator has almost 7 years of Desk.com status history.

No outages or status changes in the last 24 hours

Desk.com status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Desk.com Outage and Status History

We've been monitoring Desk.com outages since January 28, 2016.
Here's the history of service outages we've observed from the Desk.com Status Page:

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

June 2022

May 2022

April 2022

  • Up

  • Warn

  • Down

  • Maintenance

March 2022

February 2022

January 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,580 status pages

About Our Desk.com Status Page Integration

Desk.com is a service that StatusGator has been monitoring since January 2016. Over the past almost 7 years, we have collected data on on more than 306 outages that affected Desk.com users. When Desk.com publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Desk.com to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Desk.com is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Desk.com is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Desk.com posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Desk.com enters a pre-planned maintenance window, keeping you up to date.

Since Desk.com publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Desk.com posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Desk.com has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Desk.com has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Desk.com down today?

According to its status page Desk.com is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Desk.com is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Desk.com is having issues?

There are two main options: You can check the Desk.com status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Desk.com status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Desk.com status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Desk.com customer support while checking everything on your side. You can also try Tweeting at them via @Desk on Twitter. Or visit their official status page or website:

Where do you get the official Desk.com status?

We use the official Desk.com status page. Here are links to their status page and other helpful links.

What are the most popular Desk.com components?

When was the last time Desk.com was down?

Desk.com Down?

Are you experiencing issues with Desk.com? Sign up to receive notifications when Desk.com publishes outages.

Desk.com Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Desk.com?

Sign up for StatusGator and see all historical information about Desk.com outages and performance issues. Get free, instant notifications when Desk.com goes down.