Is Dixa down?
Current Dixa status is UP

We checked the official Dixa Status Page 5 min. 8 sec. ago. Learn more
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Recent Dixa Outages and Issues

Follow the recent outages and downtime for Dixa in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 15:15 UTC

WARN

about 1 hour

Degraded performance

See more
Start Time

April 22, 2024 15:15 UTC

Type WARN
Affected Components

Telephony & SMS - Inbound

Telephony & SMS - Outbound

Message

Degraded performance

Details

Investigating - We are experiencing issues with inbound and outbound calls with one of our providers. This is under investigation, and we are actively monitoring the status. Apr 22, 2024 - 17:10 CEST

April 18, 2024 19:01 UTC

MAINT

about 3 hours

Analytics maintenance

See more
Start Time

April 18, 2024 19:01 UTC

Type MAINT
Affected Components

Agent Interface - Analytics

Message

Analytics maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 2024 - 21:00 CEST

April 17, 2024 19:01 UTC

MAINT

about 3 hours

Analytics maintenance

See more
Start Time

April 17, 2024 19:01 UTC

Type MAINT
Affected Components

Agent Interface - Analytics

Message

Analytics maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 2024 - 21:00 CEST

April 17, 2024 10:52 UTC

WARN

10 minutes

elev.io knowledge base is unresponsive

See more
Start Time

April 17, 2024 10:52 UTC

Type WARN
Affected Components

Agent Interface - Agent Interface

Message

elev.io knowledge base is unresponsive

Details

Update - We are continuing to work on a fix for this issue. Apr 17, 2024 - 12:47 CEST

April 16, 2024 17:12 UTC

WARN

about 3 hours

Knowledge base (elev.io) unresponsive

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Start Time

April 16, 2024 17:12 UTC

Type WARN
Affected Components

Agent Interface - Agent Interface

Message

Knowledge base (elev.io) unresponsive

Details

Investigating - We have seen an increase in errors in the elevi.io knowledgebase integration. We are investigating the issue. We are sorry for any inconvenience this may cause. Apr 16, 2024 - 19:08 CEST

2024-04-22 16:42:57 UTC UTC

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2024-04-22 16:42:57 UTC UTC

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2024-04-22 16:42:57 UTC UTC

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2024-04-22 16:42:57 UTC UTC

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2024-04-22 16:42:57 UTC UTC

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StatusGator has over 1 year of Dixa status history.

Dixa Components and Services

View details of the current Dixa status below.

Name

Status

Details

Chat & Dixa Messenger

UP See more

Dixa Agent Interface

UP See more

Dixa Analytics

UP See more

Dixa API, Exports API and Integrations API

UP See more

Dixa Conversation Offers (WSS connection)

UP See more

Dixa Custom Cards

UP See more

Dixa Facebook Messenger & Instagram

UP See more

Dixa Inbound

UP See more

Dixa Knowledge

UP See more

Dixa Outbound

UP See more

Dixa Search

UP See more

Dixa SMS

UP See more

Dixa Webhooks

UP See more

Dixa WebRTC

UP See more

Dixa WhatsApp

UP See more

1 status change in the last 24 hours

Dixa status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dixa Outage and Status History

We've been monitoring Dixa outages since October 3, 2022.
Here's the history of service outages we've observed from the Dixa Status Page:

Instant enriched data from
3,580 status pages

About Our Dixa Status Page Integration

Dixa is a CRM, Project Management, and IT solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 146 outages that affected Dixa users. When Dixa publishes downtime on their status page, they do so across 18 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dixa to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Dixa is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dixa is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dixa posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dixa enters a pre-planned maintenance window, keeping you up to date.

Since Dixa publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dixa posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dixa has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dixa has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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