Is DocuSign NA1 down?
Current DocuSign NA1 status is UP

We checked the official DocuSign NA1 Status Page 4 min. 16 sec. ago. Learn more
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Recent DocuSign NA1 Outages and Issues

Follow the recent outages and downtime for DocuSign NA1 in the table below.

Start Time

Type

Length

Message

Details

March 08, 2024 15:22 UTC

WARN

about 3 hours

Some ESign users in North American environments (NA1, NA2, NA3, NA4) may see verifications by phone (call and SMS) intermittently fail (IM-39575).

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Start Time

March 08, 2024 15:22 UTC

Type WARN
Affected Components

eSignature - NA1

eSignature - NA2

eSignature - NA3

eSignature - NA4

Message

Some ESign users in North American environments (NA1, NA2, NA3, NA4) may see verifications by phone (call and SMS) intermittently fail (IM-39575).

Details

Investigating - We are currently investigating the issue. Mar 08, 2024 - 15:20 UTC

February 27, 2024 17:17 UTC

DOWN

15 minutes

Customers intermittently experiencing issues utilizing DocuSign services in Multiple Environments (IM-39537)

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Start Time

February 27, 2024 17:17 UTC

Type DOWN
Affected Components

eSignature - NA1

eSignature - NA2

Message

Customers intermittently experiencing issues utilizing DocuSign services in Multiple Environments (IM-39537)

Details

Investigating - We are currently investigating this issue. Feb 27, 2024 - 16:40 UTC

February 27, 2024 10:42 UTC

WARN

about 2 hours

Some customers in NA may experience issues with identity verification (IM-39536)

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Start Time

February 27, 2024 10:42 UTC

Type WARN
Affected Components

eSignature - NA1

eSignature - NA2

eSignature - NA4

eSignature - NA3

Message

Some customers in NA may experience issues with identity verification (IM-39536)

Details

Investigating - We are currently investigating this issue. Feb 27, 2024 - 10:42 UTC

February 23, 2024 15:13 UTC

WARN

4 days

Customer in EU and other sites are unable to access eSign (IM-39526)

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Start Time

February 23, 2024 15:13 UTC

Type WARN
Affected Components

eSignature - NA1

Message

Customer in EU and other sites are unable to access eSign (IM-39526)

Details

Update - We are continuing to monitor for any further issues. Feb 23, 2024 - 15:11 UTC

February 23, 2024 11:52 UTC

WARN

about 3 hours

Customer in EU and other sites are unable to access eSign (IM-39526)

See more
Start Time

February 23, 2024 11:52 UTC

Type WARN
Affected Components

eSignature - NA1

eSignature - CA

eSignature - NA4

Message

Customer in EU and other sites are unable to access eSign (IM-39526)

Details

Update - A fix has been implemented and we are monitoring the results. Feb 23, 2024 - 11:47 UTC

2024-03-09 17:34:48 UTC UTC

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2024-03-09 17:34:48 UTC UTC

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2024-03-09 17:34:48 UTC UTC

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2024-03-09 17:34:48 UTC UTC

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2024-03-09 17:34:48 UTC UTC

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Sign Up for More DocuSign NA1 History

StatusGator has over 7 years of DocuSign NA1 status history.

No outages or status changes in the last 24 hours

DocuSign NA1 status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DocuSign NA1 Outage and Status History

We've been monitoring DocuSign NA1 outages since September 12, 2016.
Here's the history of service outages we've observed from the DocuSign NA1 Status Page:

Instant enriched data from
3,570 status pages

About Our DocuSign NA1 Status Page Integration

DocuSign NA1 is a Legal solution that StatusGator has been monitoring since September 2016. Over the past over 7 years, we have collected data on on more than 3,319 outages that affected DocuSign NA1 users. When DocuSign NA1 publishes downtime on their status page, they do so across 35 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor DocuSign NA1 to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 55,200 notifications to our users about DocuSign NA1 incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign NA1 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign NA1 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign NA1 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign NA1 enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign NA1 publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign NA1 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign NA1 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign NA1 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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