Is Frame.io Down?
Current Frame.io Status: up

Status History

We've been monitoring Frame.io since June 11, 2020. Here's the history of service outages we've observed from the Frame.io status page:

Recent Frame.io Outages and Issues

Follow the recent outages and downtime for Frame.io in the table below.

Start Time Type Length Message Details
September 21, 2020 14:55 UTC WARN 35 minutes We’re aware that some users have been locked out of their account, we’ve identified the issue and we’re working on a fix Identified - The issue has been identified and a fix is being implemented. Sep 21, 10:52 EDT
September 12, 2020 07:05 UTC MAINTENANCE about 3 hours Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 02, 2020 17:50 UTC WARN about 1 hour Uploading files not completing the upload process Identified - The issue has been identified and a fix is being implemented. Sep 2, 13:48 EDT
August 17, 2020 17:30 UTC WARN about 1 hour Reviewers are unable to leave comments on assets Investigating - We're currently experiencing an issue with Reviewers leaving comments on assets. ...
July 29, 2020 14:40 UTC WARN about 1 hour Investigating an issue with delays in video transcodes Investigating - We're currently investigating an issue with delays in video transcodes. Our Engin...

Supported Features

We support the following features in our integration with the Frame.io status page:

  • Down Notifications

    If Frame.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Frame.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Frame.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Frame.io enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Frame.io publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Frame.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Frame.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Frame.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Frame.io down today?

According to its status page Frame.io is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Frame.io is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Frame.io is having issues?

There are two main options: You can check the Frame.io status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Frame.io status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Frame.io status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Frame.io customer support while checking everything on your side. You can also try Tweeting at them via @Frame_io on Twitter. Or visit their official status page or website:

Frame.io Down?

Are you experiencing issues with Frame.io? Please share your issues below and let others know. Sign up above to receive notifications when Frame.io published outages.

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