Is Frame.io down?
Current Frame.io status is UP

We checked the official Frame.io Status Page 3 min. 47 sec. ago. Learn more
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Recent Frame.io Outages and Issues

Follow the recent outages and downtime for Frame.io in the table below.

Start Time

Type

Length

Message

Details

March 20, 2024 17:25 UTC

WARN

5 minutes

Degraded software performance

See more
Start Time

March 20, 2024 17:25 UTC

Type WARN
Affected Components

Applications - Web App (app.frame.io)

API Services - API

Integrations - Final Cut Pro X

Integrations - Adobe Extensions

Applications - Transfer App

Applications - iOS App

Message

Degraded software performance

Details

Update - We are continuing to work on a fix for this issue. Mar 20, 2024 - 13:01 EDT

March 20, 2024 17:02 UTC

WARN

18 minutes

Degraded software performance

See more
Start Time

March 20, 2024 17:02 UTC

Type WARN
Affected Components

Applications - Web App (app.frame.io)

API Services - API

Integrations - Final Cut Pro X

Integrations - Adobe Extensions

Applications - Transfer App

Applications - iOS App

Message

Degraded software performance

Details

Update - We are continuing to work on a fix for this issue. Mar 20, 2024 - 13:01 EDT

March 19, 2024 20:55 UTC

WARN

20 minutes

Degraded software performance

See more
Start Time

March 19, 2024 20:55 UTC

Type WARN
Affected Components

API Services - Custom Actions

API Services - Webhooks

Message

Degraded software performance

Details

Update - We have deployed a fix and services should be operational. Some transcode states and notifications may be delayed. We will continue to monitor as these delays are resolved. Mar 19, 2024 - 16:52 EDT

March 19, 2024 20:30 UTC

WARN

25 minutes

Degraded software performance

See more
Start Time

March 19, 2024 20:30 UTC

Type WARN
Affected Components

Applications - Web App (app.frame.io)

API Services - Media Processing

Applications - iOS App

API Services - Email Notifications

API Services - Custom Actions

API Services - Webhooks

Applications - Transfer App

API Services - API

Message

Degraded software performance

Details

Investigating - Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.Our team is working to identify the root cause and implement a fix. Mar 19, 2024 - 16:30 EDT

March 18, 2024 21:45 UTC

WARN

20 minutes

Degraded software performance

See more
Start Time

March 18, 2024 21:45 UTC

Type WARN
Affected Components

Applications - Transfer App

Applications - Web App (app.frame.io)

Applications - iOS App

API Services - API

Message

Degraded software performance

Details

Investigating - Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.Our team is working to identify the root cause and implement a fix. Mar 18, 2024 - 17:42 EDT

2024-03-27 12:36:11 UTC UTC

STATUS

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2024-03-27 12:36:11 UTC UTC

STATUS

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2024-03-27 12:36:11 UTC UTC

STATUS

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2024-03-27 12:36:11 UTC UTC

STATUS

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2024-03-27 12:36:11 UTC UTC

STATUS

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Sign Up for More Frame.io History

StatusGator has almost 4 years of Frame.io status history.

Frame.io Components and Services

View details of the current Frame.io status below.

Name

Status

Details

Frame.io Adobe Extensions

UP See more

Frame.io API

UP See more

Frame.io Blog (blog.frame.io)

UP See more

Frame.io Custom Actions

UP See more

Frame.io Email Notifications

UP See more

Frame.io Final Cut Pro X

UP See more

Frame.io iOS App

UP See more

Frame.io Media Processing

UP See more

Frame.io New User Signup

UP See more

Frame.io Support Pages

UP See more

Frame.io Transfer App

UP See more

Frame.io Web App (app.frame.io)

UP See more

Frame.io Webhooks

UP See more

Frame.io Website (www.frame.io)

UP See more

No outages or status changes in the last 24 hours

Frame.io status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Frame.io Outage and Status History

We've been monitoring Frame.io outages since June 11, 2020.
Here's the history of service outages we've observed from the Frame.io Status Page:

Instant enriched data from
3,570 status pages

About Our Frame.io Status Page Integration

Frame.io is a Video solution that StatusGator has been monitoring since June 2020. Over the past almost 4 years, we have collected data on on more than 178 outages that affected Frame.io users. When Frame.io publishes downtime on their status page, they do so across 14 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Frame.io to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about Frame.io incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Frame.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Frame.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Frame.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Frame.io enters a pre-planned maintenance window, keeping you up to date.

Since Frame.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Frame.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Frame.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Frame.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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