Is Frame.io down?
Current Frame.io status is UP

We checked the official Frame.io Status Page 1 min. 57 sec. ago. Learn more
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Recent Frame.io Outages and Issues

Follow the recent outages and downtime for Frame.io in the table below.

Start Time

Type

Length

Message

Details

March 22, 2023 21:12 UTC

WARN

about 2 hours

Media transcoding delays

See more
Start Time

March 22, 2023 21:12 UTC

Type WARN
Affected Components

API Services - Media Processing

Applications - iOS App

Applications - Web App (app.frame.io)

Integrations - Adobe Extensions

Integrations - Final Cut Pro X

Message

Media transcoding delays

Details

Investigating - We are currently experiencing delays in transcoding media which may result in files taking longer than expected to appear in your account. The issue has been identified and delayed files will be available shortly. Mar 22, 2023 - 17:08 EDT

March 05, 2023 05:10 UTC

MAINT

about 2 hours

Scheduled maintenance (March 5, 2023)

See more
Start Time

March 05, 2023 05:10 UTC

Type MAINT
Affected Components

Integrations - Adobe Extensions

API Services - API

API Services - Custom Actions

API Services - Email Notifications

API Services - Media Processing

API Services - Webhooks

Applications - iOS App

Applications - Transfer App

Applications - Web App (app.frame.io)

Integrations - Final Cut Pro X

Message

Scheduled maintenance (March 5, 2023)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 05, 2023 - 00:06 EST

February 10, 2023 21:35 UTC

WARN

30 minutes

Degraded software performance for a subset of users

See more
Start Time

February 10, 2023 21:35 UTC

Type WARN
Affected Components

Applications - Web App (app.frame.io)

Message

Degraded software performance for a subset of users

Details

Investigating - A subset of users are currently experiencing delays while using the Frame.io web application. This affects the general responsiveness of the user interface. Our team is working to identify the root cause and implement a fix. Feb 10, 2023 - 16:35 EST

November 28, 2022 21:45 UTC

WARN

about 20 hours

Sporadic errors when loading notifications.

See more
Start Time

November 28, 2022 21:45 UTC

Type WARN
Affected Components

Applications - iOS App

Applications - Web App (app.frame.io)

Message

Sporadic errors when loading notifications.

Details

Investigating - We are currently investigating sporadic errors that occur when loading notifications. Our team is working to identify the root cause and implement a fix. Nov 28, 2022 - 16:41 EST

October 25, 2022 21:00 UTC

DOWN

5 minutes

Web App renders 500 on SSR pages

See more
Start Time

October 25, 2022 21:00 UTC

Type DOWN
Affected Components

Applications - Web App (app.frame.io)

Message

Web App renders 500 on SSR pages

Details

Investigating - We are currently investigating this issue. Oct 25, 2022 - 16:58 EDT

2023-03-28 11:12:51 UTC UTC

STATUS

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2023-03-28 11:12:51 UTC UTC

STATUS

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2023-03-28 11:12:51 UTC UTC

STATUS

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2023-03-28 11:12:51 UTC UTC

STATUS

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2023-03-28 11:12:51 UTC UTC

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Sign Up for More Frame.io History

StatusGator has almost 3 years of Frame.io status history.

Frame.io Components and Services

View details of the current Frame.io status below.

Name

Status

Details

Frame.io Adobe Extensions

UP See more

Frame.io API

UP See more

Frame.io Blog (blog.frame.io)

UP See more

Frame.io Custom Actions

UP See more

Frame.io Email Notifications

UP See more

Frame.io Final Cut Pro X

UP See more

Frame.io iOS App

UP See more

Frame.io Media Processing

UP See more

Frame.io Support Pages

UP See more

Frame.io Transfer App

UP See more

Frame.io Web App (app.frame.io)

UP See more

Frame.io Webhooks

UP See more

Frame.io Website (www.frame.io)

UP See more

No outages or status changes in the last 24 hours

Frame.io status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Frame.io Outage and Status History

We've been monitoring Frame.io outages since June 11, 2020.
Here's the history of service outages we've observed from the Frame.io Status Page:

Instant enriched data from
2,690 status pages

About Our Frame.io Status Page Integration

Frame.io is a Video solution that StatusGator has been monitoring since June 2020. Over the past almost 3 years, we have collected data on on more than 127 outages that affected Frame.io users. When Frame.io publishes downtime on their status page, they do so across 13 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Frame.io to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 400 notifications to our users about Frame.io incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Frame.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Frame.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Frame.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Frame.io enters a pre-planned maintenance window, keeping you up to date.

Since Frame.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Frame.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Frame.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Frame.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Frame.io down today?

According to its status page Frame.io is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Frame.io is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Frame.io is having issues?

There are two main options: You can check the Frame.io status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Frame.io status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Frame.io status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Frame.io customer support while checking everything on your side. You can also try Tweeting at them via @Frame_io on Twitter. Or visit their official status page or website:

Where do you get the official Frame.io status?

We use the official Frame.io status page. Here are links to their status page and other helpful links.

Frame.io Down?

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