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Recent Cloud HSM Outages and Issues

Follow the recent outages and downtime for Cloud HSM in the table below.

Start Time

Type

Length

Message

Details

April 28, 2023 13:55 UTC

WARN

less than a minute

Multiple Google Cloud services in the europe-west9-a zone are impacted

See more
Start Time

April 28, 2023 13:55 UTC

Type WARN
Affected Components

Europe (regions) - Cloud NAT

Europe (regions) - Cloud Load Balancing

Europe (regions) - Cloud Workflows

Europe (regions) - Google Cloud Dataflow

Europe (regions) - Google Cloud Networking

Europe (regions) - Google Cloud Storage

Europe (regions) - Service Directory

Multi-regions - Speech-to-Text

Europe (regions) - Virtual Private Cloud (VPC)

Europe (regions) - Web Risk

Europe (regions) - Cloud HSM

Europe (regions) - Cloud Key Management Service

europe-west9 - Cloud Workflows

Europe (regions) - BigQuery Data Transfer Service

Europe (regions) - Google Cloud Dataproc

Europe (regions) - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Cloud Key Management Service

europe-west9 - Google Cloud Networking

europe-west9 - BigQuery Data Transfer Service

europe-west9 - Web Risk

europe-west9 - Cloud HSM

europe-west9 - Cloud Load Balancing

europe-west9 - Cloud NAT

europe-west9 - Google Cloud Dataflow

europe-west9 - Google Cloud Dataproc

europe-west9 - Google Cloud Storage

europe-west9 - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Service Directory

europe-west9 - Virtual Private Cloud (VPC)

europe - Speech-to-Text

Message

Multiple Google Cloud services in the europe-west9-a zone are impacted

Details

Summary: Multiple Google Cloud services in the europe-west9-a zone are impacted
Description: Water intrusion in a data center in europe-west9 caused a multi-cluster failure that led to a shutdown of multiple zones. Impact is now limited to services in europe-west9-a. There is no ETA for full recovery of operations in europe-west9-a at this time. We expect to see extended outages for some services. Customers are advised to failover to other zones/regions if they are impacted.
We will provide an update by Friday, 2023-04-28 19:00 US/Pacific, or upon any significant development.
Diagnosis: Customers may be unable to access existing Cloud resources in the europe-west9-a zone.
Workaround: Customers can failover to other zones in europe-west9 or to other regions.

April 28, 2023 13:55 UTC

WARN

ongoing

Multiple Google Cloud services in the europe-west9-a zone are impacted

See more
Start Time

April 28, 2023 13:55 UTC

Type WARN
Affected Components

Europe (regions) - Cloud NAT

Europe (regions) - Cloud Load Balancing

Europe (regions) - Cloud Workflows

Europe (regions) - Google Cloud Dataflow

Europe (regions) - Google Cloud Networking

Europe (regions) - Google Cloud Storage

Europe (regions) - Service Directory

Multi-regions - Speech-to-Text

Europe (regions) - Virtual Private Cloud (VPC)

Europe (regions) - Web Risk

Europe (regions) - Cloud HSM

Europe (regions) - Cloud Key Management Service

europe-west9 - Cloud Workflows

Europe (regions) - BigQuery Data Transfer Service

Europe (regions) - Google Cloud Dataproc

Europe (regions) - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Cloud Key Management Service

europe-west9 - Google Cloud Networking

europe-west9 - BigQuery Data Transfer Service

europe-west9 - Web Risk

europe-west9 - Cloud HSM

europe-west9 - Cloud Load Balancing

europe-west9 - Cloud NAT

europe-west9 - Google Cloud Dataflow

europe-west9 - Google Cloud Dataproc

europe-west9 - Google Cloud Storage

europe-west9 - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Service Directory

europe-west9 - Virtual Private Cloud (VPC)

europe - Speech-to-Text

Message

Multiple Google Cloud services in the europe-west9-a zone are impacted

Details

Summary: Multiple Google Cloud services in the europe-west9-a zone are impacted
Description: Water intrusion in a data center in europe-west9 caused a multi-cluster failure that led to a shutdown of multiple zones. Impact is now limited to services in europe-west9-a. There is no ETA for full recovery of operations in europe-west9-a at this time. We expect to see extended outages for some services. Customers are advised to failover to other zones/regions if they are impacted.
We will provide an update by Friday, 2023-04-28 19:00 US/Pacific, or upon any significant development.
Diagnosis: Customers may be unable to access existing Cloud resources in the europe-west9-a zone.
Workaround: Customers can failover to other zones in europe-west9 or to other regions.

April 28, 2023 13:50 UTC

WARN

less than a minute

Multiple Google Cloud services in the europe-west9-a zone are impacted

See more
Start Time

April 28, 2023 13:50 UTC

Type WARN
Affected Components

Multi-regions - Speech-to-Text

Europe (regions) - Cloud NAT

Europe (regions) - Cloud HSM

Europe (regions) - Cloud Key Management Service

Europe (regions) - Cloud Load Balancing

Europe (regions) - Cloud Workflows

Europe (regions) - Google Cloud Networking

Europe (regions) - Virtual Private Cloud (VPC)

Europe (regions) - Web Risk

europe-west9 - BigQuery Data Transfer Service

europe-west9 - Cloud HSM

europe-west9 - Cloud NAT

europe-west9 - Cloud Workflows

europe-west9 - Google Cloud Dataflow

europe-west9 - Google Cloud Storage

europe-west9 - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Service Directory

europe-west9 - Virtual Private Cloud (VPC)

europe - Speech-to-Text

Europe (regions) - BigQuery Data Transfer Service

Europe (regions) - Google Cloud Dataflow

Europe (regions) - Managed Service for Microsoft Active Directory (AD)

Europe (regions) - Service Directory

europe-west9 - Cloud Key Management Service

europe-west9 - Cloud Load Balancing

europe-west9 - Google Cloud Networking

Europe (regions) - Google Cloud Storage

europe-west9 - Web Risk

Message

Multiple Google Cloud services in the europe-west9-a zone are impacted

Details

Summary: Multiple Google Cloud services in the europe-west9-a zone are impacted
Description: Water intrusion in a data center in europe-west9 caused a multi-cluster failure that led to a shutdown of multiple zones. Impact is now limited to services in europe-west9-a. There is no ETA for full recovery of operations in europe-west9-a at this time. We expect to see extended outages for some services. Customers are advised to failover to other zones/regions if they are impacted.
We will provide an update by Friday, 2023-04-28 19:00 US/Pacific, or upon any significant development.
Diagnosis: Customers may be unable to access existing Cloud resources in the europe-west9-a zone.
Workaround: Customers can failover to other zones in europe-west9 or to other regions.

April 28, 2023 13:50 UTC

WARN

5 minutes

Multiple Google Cloud services in the europe-west9-a zone are impacted

See more
Start Time

April 28, 2023 13:50 UTC

Type WARN
Affected Components

Multi-regions - Speech-to-Text

Europe (regions) - Cloud NAT

Europe (regions) - Cloud HSM

Europe (regions) - Cloud Key Management Service

Europe (regions) - Cloud Load Balancing

Europe (regions) - Cloud Workflows

Europe (regions) - Google Cloud Networking

Europe (regions) - Virtual Private Cloud (VPC)

Europe (regions) - Web Risk

europe-west9 - BigQuery Data Transfer Service

europe-west9 - Cloud HSM

europe-west9 - Cloud NAT

europe-west9 - Cloud Workflows

europe-west9 - Google Cloud Dataflow

europe-west9 - Google Cloud Storage

europe-west9 - Managed Service for Microsoft Active Directory (AD)

europe-west9 - Service Directory

europe-west9 - Virtual Private Cloud (VPC)

europe - Speech-to-Text

Europe (regions) - BigQuery Data Transfer Service

Europe (regions) - Google Cloud Dataflow

Europe (regions) - Managed Service for Microsoft Active Directory (AD)

Europe (regions) - Service Directory

europe-west9 - Cloud Key Management Service

europe-west9 - Cloud Load Balancing

europe-west9 - Google Cloud Networking

Europe (regions) - Google Cloud Storage

europe-west9 - Web Risk

Message

Multiple Google Cloud services in the europe-west9-a zone are impacted

Details

Summary: Multiple Google Cloud services in the europe-west9-a zone are impacted
Description: Water intrusion in a data center in europe-west9 caused a multi-cluster failure that led to a shutdown of multiple zones. Impact is now limited to services in europe-west9-a. There is no ETA for full recovery of operations in europe-west9-a at this time. We expect to see extended outages for some services. Customers are advised to failover to other zones/regions if they are impacted.
We will provide an update by Friday, 2023-04-28 19:00 US/Pacific, or upon any significant development.
Diagnosis: Customers may be unable to access existing Cloud resources in the europe-west9-a zone.
Workaround: Customers can failover to other zones in europe-west9 or to other regions.

April 28, 2023 05:00 UTC

WARN

less than a minute

Multiple Google Cloud services in the europe-west9-a zone are impacted

See more
Start Time

April 28, 2023 05:00 UTC

Type WARN
Affected Components

Europe (regions) - Cloud HSM

Multi-regions - Speech-to-Text

europe - Speech-to-Text

europe-west9 - Cloud HSM

Message

Multiple Google Cloud services in the europe-west9-a zone are impacted

Details

Summary: Multiple Google Cloud services in the europe-west9-a zone are impacted
Description: Water intrusion in a data center in europe-west9 caused a multi-cluster failure that led to a shutdown of multiple zones. Impact is now limited to services in europe-west9-a. There is no ETA for full recovery of operations in europe-west9-a at this time. We expect to see extended outages for some services. Customers are advised to failover to other zones/regions if they are impacted.
We will provide an update by Friday, 2023-04-28 07:00 US/Pacific, or upon any significant development.
Diagnosis: Customers may be unable to access existing Cloud resources in the europe-west9-a zone.
Workaround: Customers can failover to other zones in europe-west9 or to other regions.

2024-04-12 00:03:11 UTC UTC

STATUS

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2024-04-12 00:03:11 UTC UTC

STATUS

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See more

2024-04-12 00:03:11 UTC UTC

STATUS

? minutes

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See more

2024-04-12 00:03:11 UTC UTC

STATUS

? minutes

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See more

2024-04-12 00:03:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Cloud HSM History

StatusGator has over 7 years of Cloud HSM status history.

No outages or status changes in the last 24 hours

Cloud HSM status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Cloud HSM Outage and Status History

We've been monitoring Cloud HSM outages since August 22, 2016.
Here's the history of service outages we've observed from the Cloud HSM Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

Instant enriched data from
3,590 status pages

About Our Cloud HSM Status Page Integration

Cloud HSM is a Cloud Infrastructure solution that StatusGator has been monitoring since August 2016. Over the past over 7 years, we have collected data on on more than 2,210 outages that affected Cloud HSM users. When Cloud HSM publishes downtime on their status page, they do so across 6,262 components and 66 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 2,100 StatusGator users monitor Cloud HSM to get notified when it's down or has an outage. This makes it one of the most popular cloud infrastructure services monitored on our platform. We've sent more than 402,000 notifications to our users about Cloud HSM incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Cloud HSM is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cloud HSM is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cloud HSM does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Cloud HSM maintenance notifications, please email us.

Cloud HSM does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Cloud HSM maintenance events into your unified calendar.

When Cloud HSM posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cloud HSM has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cloud HSM has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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