Is Google Cloud Document AI down?
Current Google Cloud Document AI status is UP

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Recent Google Cloud Document AI Outages and Issues

Follow the recent outages and downtime for Google Cloud Document AI in the table below.

Start Time

Type

Length

Message

Details

January 17, 2024 16:30 UTC

WARN

less than a minute

Document AI training fails on UI

See more
Start Time

January 17, 2024 16:30 UTC

Type WARN
Affected Components

Multi-regions - Document AI

eu - Document AI

us - Document AI

Message

Document AI training fails on UI

Details

Summary: Document AI training fails on UI
Description: We are experiencing an issue with Document AI beginning on Wednesday, 2024-01-17 04:25 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2024-01-17 09:30 US/Pacific with current details.
Diagnosis: All training requests on Document AI custom extractor are currently failing with "Internal error encountered" on UI. Direct API call is not affected.
Workaround: Customer could use call the API to do training instead of doing it on UI

January 17, 2024 16:30 UTC

WARN

about 2 hours

Document AI training fails on UI

See more
Start Time

January 17, 2024 16:30 UTC

Type WARN
Affected Components

Multi-regions - Document AI

eu - Document AI

us - Document AI

Message

Document AI training fails on UI

Details

Summary: Document AI training fails on UI
Description: We are experiencing an issue with Document AI beginning on Wednesday, 2024-01-17 04:25 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2024-01-17 09:30 US/Pacific with current details.
Diagnosis: All training requests on Document AI custom extractor are currently failing with "Internal error encountered" on UI. Direct API call is not affected.
Workaround: Customer could use call the API to do training instead of doing it on UI

January 17, 2024 16:25 UTC

WARN

less than a minute

Document AI training fails on UI

See more
Start Time

January 17, 2024 16:25 UTC

Type WARN
Affected Components

Americas (regions) - Document AI

Europe (regions) - Document AI

Asia Pacific (regions) - Document AI

Multi-regions - Document AI

northamerica-northeast1 - Document AI

europe-west2 - Document AI

europe-west3 - Document AI

asia-south1 - Document AI

asia-southeast1 - Document AI

australia-southeast1 - Document AI

eu - Document AI

us - Document AI

Message

Document AI training fails on UI

Details

Summary: Document AI training fails on UI
Description: We are experiencing an issue with Document AI beginning on Wednesday, 2024-01-17 04:25 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2024-01-17 09:30 US/Pacific with current details.
Diagnosis: All training requests on Document AI custom extractor are currently failing with "Internal error encountered" on UI. Direct API call is not affected.
Workaround: None at this time.

January 17, 2024 16:25 UTC

WARN

5 minutes

Document AI training fails on UI

See more
Start Time

January 17, 2024 16:25 UTC

Type WARN
Affected Components

Americas (regions) - Document AI

Europe (regions) - Document AI

Asia Pacific (regions) - Document AI

Multi-regions - Document AI

northamerica-northeast1 - Document AI

europe-west2 - Document AI

europe-west3 - Document AI

asia-south1 - Document AI

asia-southeast1 - Document AI

australia-southeast1 - Document AI

eu - Document AI

us - Document AI

Message

Document AI training fails on UI

Details

Summary: Document AI training fails on UI
Description: We are experiencing an issue with Document AI beginning on Wednesday, 2024-01-17 04:25 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2024-01-17 09:30 US/Pacific with current details.
Diagnosis: All training requests on Document AI custom extractor are currently failing with "Internal error encountered" on UI. Direct API call is not affected.
Workaround: None at this time.

December 05, 2023 18:00 UTC

WARN

less than a minute

Google Cloud Networking customers may experience a high latency and 500 errrors, Dialogflow CX agent training is experiencing latency in "Global Locale" region, Cloud Bigtable customers experiencing errors and increased latency in us-central1, and Cloud Logging exports to Cloud Storage are delayed up to 10h in us-central1

See more
Start Time

December 05, 2023 18:00 UTC

Type WARN
Affected Components

Multi-regions - Document AI

us - Document AI

Message

Google Cloud Networking customers may experience a high latency and 500 errrors, Dialogflow CX agent training is experiencing latency in "Global Locale" region, Cloud Bigtable customers experiencing errors and increased latency in us-central1, and Cloud Logging exports to Cloud Storage are delayed up to 10h in us-central1

Details

Summary: Google Cloud Networking customers may experience a high latency and 500 errrors
Description: We are experiencing an issue with Google Cloud Networking beginning at Tuesday, 2023-12-05 06:45 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Tuesday, 2023-12-05 11:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: None at this time.
Workaround: None at this time.
Summary: Dialogflow CX agent training is experiencing latency in "Global Locale" region
Description: We are experiencing an issue with Dialogflow CX.
Our engineering team continues to investigate the issue.
We will provide an update by Tuesday, 2023-12-05 10:30 US/Pacific with current details.
Diagnosis: The impacted customers were experiencing latency with CX agent training. However, no impact on other Dialogflow services.
Workaround: None at this time.
Summary: Cloud Bigtable customers experiencing errors and increased latency in us-central1
Description: We are experiencing an issue with Google Cloud Bigtable beginning on Monday, 2023-12-04 20:00 US/Pacific.
The investigation from our Google engineers has confirmed that there is no impact specific to Google Kubernetes Engine.
Our engineering team continues to investigate the issue for Google Cloud Bigtable and Networking components.
We will provide an update by Tuesday, 2023-12-05 11:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Impacted customers may experience elevated errors and increased latency on the impacted services in us-central1.
Workaround: None at this time.
Summary: Cloud Logging exports to Cloud Storage are delayed up to 10h in us-central1
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Tuesday, 2023-12-05 11:00 US/Pacific.
Diagnosis: Cloud Logging exports to Cloud Storage are delayed up to 10h in us-central1
Workaround: None at this time

2024-04-11 15:39:24 UTC UTC

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2024-04-11 15:39:24 UTC UTC

STATUS

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2024-04-11 15:39:24 UTC UTC

STATUS

? minutes

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2024-04-11 15:39:24 UTC UTC

STATUS

? minutes

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2024-04-11 15:39:24 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Google Cloud Document AI History

StatusGator has over 7 years of Google Cloud Document AI status history.

No outages or status changes in the last 24 hours

Google Cloud Document AI status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Google Cloud Document AI Outage and Status History

We've been monitoring Google Cloud Document AI outages since August 22, 2016.
Here's the history of service outages we've observed from the Google Cloud Document AI Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

Instant enriched data from
3,580 status pages

About Our Google Cloud Document AI Status Page Integration

Google Cloud Document AI is a Cloud Infrastructure solution that StatusGator has been monitoring since August 2016. Over the past over 7 years, we have collected data on on more than 2,205 outages that affected Google Cloud Document AI users. When Google Cloud Document AI publishes downtime on their status page, they do so across 6,262 components and 66 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 2,100 StatusGator users monitor Google Cloud Document AI to get notified when it's down or has an outage. This makes it one of the most popular cloud infrastructure services monitored on our platform. We've sent more than 401,300 notifications to our users about Google Cloud Document AI incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Google Cloud Document AI is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Google Cloud Document AI is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Google Cloud Document AI does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Google Cloud Document AI maintenance notifications, please email us.

Google Cloud Document AI does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Google Cloud Document AI maintenance events into your unified calendar.

When Google Cloud Document AI posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Google Cloud Document AI has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Google Cloud Document AI has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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