Last checked from Helium Mobile official status page 42 sec. ago
Helium Mobile Status
Is Helium Mobile down?
Helium Mobile is up
Free mobile SIM plan with data, calls, and texts.
Not working for you?
StatusGator last checked the status of Helium Mobile on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Helium Mobile service health
This chart represents Helium Mobile service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Helium Mobile status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Helium Mobile issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Helium Mobile?
Helium Mobile outage map
Explore our interactive Helium Mobile outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Helium Mobile outages, giving you a clear view of performance and downtime trends.
Looking to track Helium Mobile downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Helium Mobile outages and issues
Follow the recent outages and downtime for Helium Mobile in the table below.
If you're experiencing a problem now, check the current Helium Mobile status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Unplanned Outage
|
1h 10m |
Down
|
|
|
Maintenance
|
6h |
Maint
|
|
|
Zero Plans Sign Ups Temporarily Unavailable
|
17h |
Warn
|
|
|
Unplanned Outage: Data Usage Updates
|
19h 5m |
Warn
|
|
|
App Version Update Required
|
1d 1h 25m |
Warn
|
Incident name
Unplanned Outage
Duration
1h 10m
Start
Severity
Down
Incident name
Maintenance
Duration
6h
Start
Severity
Maint
Incident name
Zero Plans Sign Ups Temporarily Unavailable
Duration
17h
Start
Severity
Warn
Incident name
Unplanned Outage: Data Usage Updates
Duration
19h 5m
Start
Severity
Warn
Incident name
App Version Update Required
Duration
1d 1h 25m
Start
Severity
Warn
Get notified about Helium Mobile outages
Stay updated with instant alerts for Helium Mobile outages by signing up now!
See Helium Mobile status on your status page
You can also monitor any service or website on your status page
Helium Mobile components
View details of the current Helium Mobile status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Helium Mobile is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| Helium Mobile Gift Card Redemption |
Up
|
| Helium Mobile Service |
Up
|
| Helium Mobile SIM Changes: Porting and Activation |
Up
|
| Helium Mobile Subscriber Sign Up |
Up
|
| Helium Mobile Support |
Up
|
| Helium Mobile Wi-Fi Hotspots |
Up
|
Get notified about Helium Mobile outages
Stay updated with instant alerts for Helium Mobile outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Helium Mobile outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Helium Mobile along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Helium Mobile status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Helium Mobile on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Helium Mobile status page integration
Helium Mobile (Free mobile SIM plan with data, calls, and texts) is a a Telecom and Mobile solution that StatusGator has been monitoring since July 2025. Over the past 10 months, we have collected data on on more than 31 outages that affected Helium Mobile users. When Helium Mobile publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Helium Mobile down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Helium Mobile is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Helium Mobile to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Helium Mobile outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Helium Mobile is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Helium Mobile is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Helium Mobile posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helium Mobile enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Helium Mobile posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Helium Mobile has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Helium Mobile has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Helium Mobile outages
Stay updated with instant alerts for Helium Mobile outages by signing up now!
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Proactive alerts on Helium Mobile status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both Helium Mobile and your own apps.
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Granular monitoring of Helium Mobile components.
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Frequently asked questions
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