Is Helium Packet Router down?
Current Helium Packet Router status is UP

We checked the official Helium Packet Router Status Page 1 min. 43 sec. ago. Learn more
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Recent Helium Packet Router Outages and Issues

Follow the recent outages and downtime for Helium Packet Router in the table below.

Start Time

Type

Length

Message

Details

August 16, 2023 17:45 UTC

MAINT

about 2 hours

Packet Router Rollout In Progress

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Start Time

August 16, 2023 17:45 UTC

Type MAINT
Affected Components

Helium Packet Router

Message

Packet Router Rollout In Progress

Details

Monitoring - The core team is rolling out a new packet router release • HPR utility for more debugging visibility on a route level • additional grpc stream managementThe expected downtime is 15-20 minutes. Aug 16, 2023 - 17:40 UTC

July 26, 2023 03:39 UTC

WARN

about 3 hours

Packet Router Outage

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Start Time

July 26, 2023 03:39 UTC

Type WARN
Affected Components

Helium Packet Router

Message

Packet Router Outage

Details

Identified - Starting 8:18PM PT, the U.S. Packet Routers are offline again. The core team hasn't identified the root cause yet as all server metrics were healthy up til the crash, we are going to reboot and remove a load optimization constraint. Jul 26, 2023 - 03:39 UTC

July 26, 2023 00:34 UTC

DOWN

about 1 hour

Packet Router Outage

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Start Time

July 26, 2023 00:34 UTC

Type DOWN
Affected Components

Helium Packet Router

Message

Packet Router Outage

Details

Identified - The issue has been identified and a fix is being implemented. Jul 26, 2023 - 00:31 UTC

July 25, 2023 23:55 UTC

WARN

40 minutes

Packet Router Outage

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Start Time

July 25, 2023 23:55 UTC

Type WARN
Affected Components

Helium Packet Router

Message

Packet Router Outage

Details

Monitoring - The Helium Packet Routers started experiencing intermittent outage from 4:38PM PT due to misconfigured open file limit, the issue was resolved on 5:43 PT. The team is monitoring the incident as there still seem to be some loose ends. Will continue the update here. Jul 25, 2023 - 23:52 UTC

June 26, 2023 20:51 UTC

WARN

29 days

Issues with Claim Hotspot Rewards in Helium Wallet App

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Start Time

June 26, 2023 20:51 UTC

Type WARN
Affected Components

Helium Packet Router

Message

Issues with Claim Hotspot Rewards in Helium Wallet App

Details

Update - Wallet developers continue to monitor as we've heard some reports of improvements in the Claim Hotspot Rewards feature of the Helium Wallet App. As a reminder, your rewards can be safely claimed once the provider has fully returned. Jun 26, 2023 - 18:14 UTC

2024-04-11 16:17:37 UTC UTC

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2024-04-11 16:17:37 UTC UTC

STATUS

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2024-04-11 16:17:37 UTC UTC

STATUS

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2024-04-11 16:17:37 UTC UTC

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2024-04-11 16:17:37 UTC UTC

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Sign Up for More Helium Packet Router History

StatusGator has over 2 years of Helium Packet Router status history.

No outages or status changes in the last 24 hours

Helium Packet Router status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Helium Packet Router Outage and Status History

We've been monitoring Helium Packet Router outages since August 25, 2021.
Here's the history of service outages we've observed from the Helium Packet Router Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Helium Packet Router Status Page Integration

Helium Packet Router is a Cryptocurrency solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 319 outages that affected Helium Packet Router users. When Helium Packet Router publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Helium Packet Router to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Helium Packet Router incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Helium Packet Router is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Helium Packet Router is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Helium Packet Router posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helium Packet Router enters a pre-planned maintenance window, keeping you up to date.

Since Helium Packet Router publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Helium Packet Router posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Helium Packet Router has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Helium Packet Router has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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