Last checked from Help Scout AI Drafts official status page 2 min. 17 sec. ago
Customer support platform for shared inbox, help center, and live chat.
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Report an issueThis chart represents Help Scout AI Drafts service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Help Scout AI Drafts status data.
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Follow the recent outages and downtime for Help Scout AI Drafts in the table below. If you're experiencing a problem now, check the current Help Scout AI Drafts status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
AI Service issues
|
1h 35m |
Down
|
|
|
Scheduled Database Maintenance
|
20m |
Maint
|
|
|
Scheduled Database Maintenance
|
10m |
Maint
|
|
|
AI Drafts: Issues generating drafts
|
30m |
Down
|
|
|
Scheduled SupportAgent Maintenance
|
20m |
Maint
|
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Start monitoring for freeHelp Scout AI Drafts (Customer support platform for shared inbox, help center, and live chat) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 8 years, we have collected data on on more than 514 outages that affected Help Scout AI Drafts users. When Help Scout AI Drafts publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Help Scout AI Drafts down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Help Scout AI Drafts is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Help Scout AI Drafts to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,000 notifications to our users about Help Scout AI Drafts incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Help Scout AI Drafts outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Help Scout AI Drafts is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Help Scout AI Drafts is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Help Scout AI Drafts posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Help Scout AI Drafts enters a pre-planned maintenance window, keeping you up to date.
When Help Scout AI Drafts posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Help Scout AI Drafts has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Help Scout AI Drafts has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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