Last checked from Help Scout Beacon official status page 4 min. 33 sec. ago
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Report an issueThis chart represents Help Scout Beacon service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Help Scout Beacon status data.
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We've been monitoring Help Scout Beacon outages since January 31, 2017. Here's the history of service outages we've observed from the Help Scout Beacon Status Page
Follow the recent outages and downtime for Help Scout Beacon in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Help Scout is currently unavailable
|
45m |
Down
|
|
|
Scheduled Database Maintenance
|
20m |
Maint
|
|
|
Scheduled Database Maintenance
|
10m |
Maint
|
|
|
Search and Folder Issues
|
1h |
Warn
|
|
|
Search and Folder Issues
|
5m |
Warn
|
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeHelp Scout Beacon is a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 8 years, we have collected data on on more than 510 outages that affected Help Scout Beacon users. When Help Scout Beacon publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Help Scout Beacon to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,900 notifications to our users about Help Scout Beacon incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Help Scout Beacon is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Help Scout Beacon is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Help Scout Beacon posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Help Scout Beacon enters a pre-planned maintenance window, keeping you up to date.
When Help Scout Beacon posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Help Scout Beacon has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Help Scout Beacon has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Help Scout Beacon outages by signing up now!
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