Is Helpjuice Knowledge Bases down?
Current Helpjuice Knowledge Bases status is UP

We checked the official Helpjuice Knowledge Bases Status Page 4 min. 19 sec. ago. Learn more
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Recent Helpjuice Knowledge Bases Outages and Issues

Follow the recent outages and downtime for Helpjuice Knowledge Bases in the table below.

Start Time

Type

Length

Message

Details

May 13, 2023 11:33 UTC

MAINT

5 minutes

Helpjuice Maintanance

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Start Time

May 13, 2023 11:33 UTC

Type MAINT
Affected Components

Helpjuice API

Helpjuice.com Admin

Helpjuice Database

Helpjuice Knowledge Bases

Helpjuice Search

Web Host

Message

Helpjuice Maintanance

Details

Investigating - We are improving our back-end infrastructure, we'll let you know once everything is done. May 13, 2023 - 11:30 UTC

May 13, 2023 11:13 UTC

DOWN

5 minutes

Service Outage - Application Error

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Start Time

May 13, 2023 11:13 UTC

Type DOWN
Affected Components

Helpjuice API

Helpjuice.com Admin

Helpjuice Database

Helpjuice Knowledge Bases

Helpjuice Search

Web Host

Message

Service Outage - Application Error

Details

Identified - The issue has been identified and a fix is being implemented. May 13, 2023 - 11:11 UTC

July 31, 2022 15:13 UTC

WARN

20 minutes

Assets not loading properly

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Start Time

July 31, 2022 15:13 UTC

Type WARN
Affected Components

Helpjuice Knowledge Bases

Helpjuice.com Admin

Message

Assets not loading properly

Details

Investigating - We are currently investigating an issue with assets (CSS/JS) not loading. Jul 31, 15:09 UTC

June 30, 2022 15:43 UTC

WARN

about 2 hours

Certain KBs Experiencing Slowness

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Start Time

June 30, 2022 15:43 UTC

Type WARN
Affected Components

Helpjuice Knowledge Bases

Helpjuice.com Admin

Message

Certain KBs Experiencing Slowness

Details

Investigating - We're noticing certain knowledge bases responding slower than usual. We're actively looking into this. Jun 30, 15:40 UTC

May 26, 2022 13:18 UTC

DOWN

15 minutes

Helpjuice Downtime

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Start Time

May 26, 2022 13:18 UTC

Type DOWN
Affected Components

Helpjuice Knowledge Bases

Helpjuice Search

Helpjuice.com Admin

Message

Helpjuice Downtime

Details

Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue. May 26, 13:15 UTC

2024-06-04 22:30:27 UTC UTC

STATUS

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2024-06-04 22:30:27 UTC UTC

STATUS

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2024-06-04 22:30:27 UTC UTC

STATUS

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2024-06-04 22:30:27 UTC UTC

STATUS

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2024-06-04 22:30:27 UTC UTC

STATUS

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Sign Up for More Helpjuice Knowledge Bases History

StatusGator has about 2 years of Helpjuice Knowledge Bases status history.

No outages or status changes in the last 24 hours

Helpjuice Knowledge Bases status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Helpjuice Knowledge Bases Outage and Status History

We've been monitoring Helpjuice Knowledge Bases outages since March 17, 2022.
Here's the history of service outages we've observed from the Helpjuice Knowledge Bases Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Helpjuice Knowledge Bases Status Page Integration

Helpjuice Knowledge Bases is a CRM, Project Management, and IT solution that StatusGator has been monitoring since March 2022. Over the past over 2 years, we have collected data on on more than 13 outages that affected Helpjuice Knowledge Bases users. When Helpjuice Knowledge Bases publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Helpjuice Knowledge Bases to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Helpjuice Knowledge Bases incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Helpjuice Knowledge Bases is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Helpjuice Knowledge Bases is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Helpjuice Knowledge Bases posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpjuice Knowledge Bases enters a pre-planned maintenance window, keeping you up to date.

Since Helpjuice Knowledge Bases publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Helpjuice Knowledge Bases posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Helpjuice Knowledge Bases has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Helpjuice Knowledge Bases has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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