2025: The year of the global cloud outage
Last checked from Helpjuice official status page 2 min. 28 sec. ago
Knowledge base software for streamlined support and increased productivity.
Not working for you?
Report an outageStatusGator last checked the status of Helpjuice on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
This chart represents Helpjuice service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Helpjuice status data.
View and upvote the most commonly reported Helpjuice issues to help us better indicate the service status.
Have a different problem with Helpjuice?
Report an outageExplore our interactive Helpjuice outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Helpjuice outages, giving you a clear view of performance and downtime trends.
Follow the recent outages and downtime for Helpjuice in the table below. If you're experiencing a problem now, check the current Helpjuice status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Search API Outage
|
2d 16h |
Warn
|
|
|
Search API Outage
|
1h 35m |
Down
|
|
|
Experiencing Issues with Web Host
|
50m 14d |
Warn
|
|
|
Experiencing Issues with Web Host
|
3h |
Warn
|
|
|
Experiencing Issues with Web Host
|
4h 45m |
Down
|
Stay updated with instant alerts for Helpjuice outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Helpjuice status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Helpjuice is down or facing partial disruptions.
| Component name | Status | Details |
|---|---|---|
| Helpjuice API status |
Up
|
See more |
| Helpjuice Database status |
Up
|
See more |
| Helpjuice Helpjuice.com Admin status |
Up
|
See more |
| Helpjuice Knowledge Bases status |
Up
|
See more |
| Helpjuice Search status |
Up
|
See more |
| Helpjuice Web Host status |
Up
|
See more |
Stay updated with instant alerts for Helpjuice outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Helpjuice outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Helpjuice (Knowledge base software for streamlined support and increased productivity) is a a CRM, Project Management, and IT solution that StatusGator has been monitoring since March 2022. Over the past almost 4 years, we have collected data on on more than 28 outages that affected Helpjuice users. When Helpjuice publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Helpjuice down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Helpjuice is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Helpjuice to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Helpjuice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Helpjuice outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Helpjuice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpjuice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpjuice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpjuice enters a pre-planned maintenance window, keeping you up to date.
When Helpjuice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpjuice has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpjuice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Helpjuice outages by signing up now!
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