Is Helpshift Auto Assignment down?
Current Helpshift Auto Assignment status is UP

We checked the official Helpshift Auto Assignment Status Page 3 min. 29 sec. ago. Learn more
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Recent Helpshift Auto Assignment Outages and Issues

Follow the recent outages and downtime for Helpshift Auto Assignment in the table below.

Start Time

Type

Length

Message

Details

May 13, 2024 04:46 UTC

MAINT

30 minutes

Network Infrastructure Maintenance (System Scaling)

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Start Time

May 13, 2024 04:46 UTC

Type MAINT
Affected Components

Auto Assignment

Message

Network Infrastructure Maintenance (System Scaling)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 13, 2024 - 04:45 UTC

May 09, 2024 03:31 UTC

MAINT

about 1 hour

Network Infrastructure Maintenance (System Scaling)

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Start Time

May 09, 2024 03:31 UTC

Type MAINT
Affected Components

Webhooks

Bots

Auto Assignment

Message

Network Infrastructure Maintenance (System Scaling)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 09, 2024 - 03:30 UTC

May 08, 2024 03:31 UTC

MAINT

about 2 hours

Network Infrastructure Maintenance (System Scaling)

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Start Time

May 08, 2024 03:31 UTC

Type MAINT
Affected Components

Webhooks

Bots

Auto Assignment

Message

Network Infrastructure Maintenance (System Scaling)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 08, 2024 - 03:30 UTC

March 21, 2024 12:51 UTC

WARN

about 2 hours

Dashboard and Bots performance degraded

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Start Time

March 21, 2024 12:51 UTC

Type WARN
Affected Components

Time Based Automation

Auto Assignment

Web Chat

Message

Dashboard and Bots performance degraded

Details

Update - We are continuing to investigate this issue. Mar 21, 2024 - 12:50 UTC

November 01, 2023 19:16 UTC

DOWN

5 months

Functionality Degradation

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Start Time

November 01, 2023 19:16 UTC

Type DOWN
Affected Components

Channel Integrations

Auto Assignment

Message

Functionality Degradation

Details

Update - I would like to inform you that everything is back to normal except webhooks. We are working on restoring it. I’ll share an update on webhooks shortly. Nov 01, 2023 - 19:15 UTC

No outages or status changes in the last 24 hours

Helpshift Auto Assignment status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Helpshift Auto Assignment Outage and Status History

We've been monitoring Helpshift Auto Assignment outages since May 18, 2020.
Here's the history of service outages we've observed from the Helpshift Auto Assignment Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Helpshift Auto Assignment Status Page Integration

Helpshift Auto Assignment is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since May 2020. Over the past about 4 years, we have collected data on on more than 410 outages that affected Helpshift Auto Assignment users. When Helpshift Auto Assignment publishes downtime on their status page, they do so across 32 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Helpshift Auto Assignment to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift Auto Assignment incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Helpshift Auto Assignment is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Helpshift Auto Assignment is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Helpshift Auto Assignment posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift Auto Assignment enters a pre-planned maintenance window, keeping you up to date.

Since Helpshift Auto Assignment publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Helpshift Auto Assignment posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Helpshift Auto Assignment has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Helpshift Auto Assignment has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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