Last checked from Helpshift Mobile SDK official status page 4 min. 24 sec. ago
Helpshift Mobile SDK not working for you?
Report an issueThis chart represents Helpshift Mobile SDK service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Helpshift Mobile SDK status data.
View and upvote the most commonly reported issues to help us better indicate the service status.
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We've been monitoring Helpshift Mobile SDK outages since May 18, 2020. Here's the history of service outages we've observed from the Helpshift Mobile SDK Status Page
Follow the recent outages and downtime for Helpshift Mobile SDK in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Delay in Chat Experience
|
4h 35m |
Down
|
|
|
Network Infrastructure Maintenance (routine)
|
1h 30m |
Maint
|
|
|
Network Infrastructure Maintenance (routine)
|
1h 35m |
Maint
|
|
|
Issue with the SDK X and Web Chat Conversation Service
|
20m |
Warn
|
|
|
End-users and agents are intermittently experiencing slowness and unavailability across all services.
|
5h |
Warn
|
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeHelpshift Mobile SDK is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since May 2020. Over the past over 4 years, we have collected data on on more than 444 outages that affected Helpshift Mobile SDK users. When Helpshift Mobile SDK publishes downtime on their status page, they do so across 35 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Helpshift Mobile SDK to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift Mobile SDK incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Helpshift Mobile SDK is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpshift Mobile SDK is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpshift Mobile SDK posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift Mobile SDK enters a pre-planned maintenance window, keeping you up to date.
When Helpshift Mobile SDK posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpshift Mobile SDK has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpshift Mobile SDK has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Helpshift Mobile SDK outages by signing up now!
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