Is Helpshift Smart Intents down?
Current Helpshift Smart Intents status is UP

We checked the official Helpshift Smart Intents Status Page 1 min. 45 sec. ago. Learn more
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Recent Helpshift Smart Intents Outages and Issues

Follow the recent outages and downtime for Helpshift Smart Intents in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 04:01 UTC

WARN

ongoing

Show Logs, CSV Reports and Webhooks Partial Degradation

See more
Start Time

May 16, 2024 04:01 UTC

Type WARN
Affected Components

Push Notifications

Smart Intents

Tiny URL

Show Logs

Webhooks

Message

Show Logs, CSV Reports and Webhooks Partial Degradation

Details

Update - We'd like to inform you that we've scheduled maintenance to address this issue today from 2:30 am to 3:30 am UTC. Upon completion of the maintenance, we expect resolving the performance issue with Show Logs and CSV Reports. May 16, 2024 - 01:59 UTC

May 16, 2024 02:31 UTC

WARN

about 2 hours

Service Maintenance

See more
Start Time

May 16, 2024 02:31 UTC

Type WARN
Affected Components

Push Notifications

Smart Intents

Tiny URL

Show Logs

Webhooks

Message

Service Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 16, 2024 - 02:30 UTC

May 15, 2024 11:46 UTC

WARN

about 2 hours

Partial Degradation for Tiny URL, Smart Intents, Show Logs and Push Notifications

See more
Start Time

May 15, 2024 11:46 UTC

Type WARN
Affected Components

Smart Intents

Push Notifications

Message

Partial Degradation for Tiny URL, Smart Intents, Show Logs and Push Notifications

Details

Investigating - We are currently investigating this issue. May 15, 2024 - 11:43 UTC

March 15, 2024 14:36 UTC

WARN

2 months

Database degradation issue

See more
Start Time

March 15, 2024 14:36 UTC

Type WARN
Affected Components

Audit Trail

Smart Intents

Message

Database degradation issue

Details

Update - We are continuing to investigate this issue. Mar 15, 2024 - 14:35 UTC

No outages or status changes in the last 24 hours

Helpshift Smart Intents status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Helpshift Smart Intents Outage and Status History

We've been monitoring Helpshift Smart Intents outages since May 18, 2020.
Here's the history of service outages we've observed from the Helpshift Smart Intents Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Helpshift Smart Intents Status Page Integration

Helpshift Smart Intents is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since May 2020. Over the past about 4 years, we have collected data on on more than 410 outages that affected Helpshift Smart Intents users. When Helpshift Smart Intents publishes downtime on their status page, they do so across 32 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Helpshift Smart Intents to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift Smart Intents incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Helpshift Smart Intents is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Helpshift Smart Intents is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Helpshift Smart Intents posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift Smart Intents enters a pre-planned maintenance window, keeping you up to date.

Since Helpshift Smart Intents publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Helpshift Smart Intents posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Helpshift Smart Intents has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Helpshift Smart Intents has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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