Last checked from Helpshift Web Chat official status page 1 min. 44 sec. ago

Helpshift Web Chat icon
Helpshift Web Chat icon

Is Helpshift Web Chat down?
Helpshift Web Chat is UP

AI-powered customer service platform for seamless interactions and support.

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Helpshift Web Chat service health

This chart represents Helpshift Web Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Helpshift Web Chat status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported Helpshift Web Chat issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track Helpshift Web Chat downtime and outages?

  • Receive real-time status updates
  • Show current status on private or public status page
  • Be the first to know if service is down
  • Keep your team informed
  • Monitor alongside other services and websites
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Helpshift Web Chat status history

Since May 18, 2020, StatusGator has been monitoring Helpshift Web Chat outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Helpshift Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Helpshift Web Chat outages and issues

Follow the recent outages and downtime for Helpshift Web Chat in the table below. If you're experiencing a problem now, check the current Helpshift Web Chat status or report it.

Incident Name Duration Started Severity
Delay in Chat Experience
4h 35m
down icon Down
Dashboard and Bots performance degraded
1h 45m
warn icon Warn
Webchat is down
55m
warn icon Warn
Network Infrastructure Maintenance (routine)
1h 30m
maintenance icon Maint
Network Infrastructure Maintenance (routine)
1h 35m
maintenance icon Maint

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See Helpshift Web Chat status on your status page

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Get notified about Helpshift Web Chat outages

Stay updated with instant alerts for Helpshift Web Chat outages by signing up now!

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One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Helpshift Web Chat outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

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StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

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About our Helpshift Web Chat status page integration

Helpshift Web Chat (AI-powered customer service platform for seamless interactions and support) is a an APIs, CRM, IT, and Project Management solution that StatusGator has been monitoring since May 2020. Over the past over 4 years, we have collected data on on more than 450 outages that affected Helpshift Web Chat users. When Helpshift Web Chat publishes downtime on their status page, they do so across 35 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is Helpshift Web Chat down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Helpshift Web Chat is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

Many StatusGator users monitor Helpshift Web Chat to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift Web Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Early Warning Signals

    If we detect a potential Helpshift Web Chat outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

  • Down Notifications

    If Helpshift Web Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Helpshift Web Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Helpshift Web Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift Web Chat enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Helpshift Web Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Helpshift Web Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Helpshift Web Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Helpshift Web Chat outages

Stay updated with instant alerts for Helpshift Web Chat outages by signing up now!

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