Last checked from IDEXX Neo Software official status page 4 min. 15 sec. ago
IDEXX Neo Software Status
Is IDEXX Neo Software down?
IDEXX Neo Software is up
Veterinary diagnostics and practice management solutions.
Not working for you?
StatusGator reports that IDEXX is currently experiencing a partial outage. SmartOrder – Patterson Ordering Unavailable
IDEXX Neo Software service health
This chart represents IDEXX Neo Software service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more IDEXX Neo Software status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported IDEXX Neo Software issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with IDEXX Neo Software?
IDEXX Neo Software outage map
Explore our interactive IDEXX Neo Software outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent IDEXX outages, giving you a clear view of performance and downtime trends.
Looking to track IDEXX Neo Software downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
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- Monitor alongside other services and websites
Recent IDEXX Neo Software outages and issues
Follow the recent outages and downtime for IDEXX Neo Software in the table below.
If you're experiencing a problem now, check the current IDEXX Neo Software status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
SmartOrder – Patterson Ordering Unavailable
|
3h 47m |
Warn
|
|
|
Neo - 500 Errors When Accessing
|
35m |
Down
|
|
|
SmartOrder – Patterson Ordering Unavailable
|
77d 19h 11m |
Warn
|
|
|
AI Assisted Notes: Issue generating transcriptions
|
1h 15m |
Down
|
|
|
Authorize.net Outage
|
45d 9h 10m |
Down
|
Incident name
SmartOrder – Patterson Ordering Unavailable
Duration
3h 47m
Start
Severity
Warn
Incident name
Neo - 500 Errors When Accessing
Duration
35m
Start
Severity
Down
Incident name
SmartOrder – Patterson Ordering Unavailable
Duration
77d 19h 11m
Start
Severity
Warn
Incident name
AI Assisted Notes: Issue generating transcriptions
Duration
1h 15m
Start
Severity
Down
Incident name
Authorize.net Outage
Duration
45d 9h 10m
Start
Severity
Down
Get notified about IDEXX Neo Software outages
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Get notified about IDEXX Neo Software outages
Stay updated with instant alerts for IDEXX Neo Software outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on IDEXX Neo Software outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor IDEXX Neo Software along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on IDEXX Neo Software status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show IDEXX Neo Software on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor IDEXX Neo Software status also follow these services
About our IDEXX Neo Software status page integration
IDEXX Neo Software (Veterinary diagnostics and practice management solutions) is a an Education, Healthcare, and Medical solution that StatusGator has been monitoring since October 2025. Over the past 8 months, we have collected data on on more than 771 outages that affected IDEXX Neo Software users. When IDEXX Neo Software publishes downtime on their status page, they do so across 73 components and 14 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is IDEXX Neo Software down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether IDEXX Neo Software is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor IDEXX Neo Software to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about IDEXX Neo Software incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential IDEXX Neo Software outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If IDEXX Neo Software is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when IDEXX Neo Software is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
IDEXX Neo Software posts separate notifications for planned maintenance work. StatusGator will notify subscribers when IDEXX Neo Software enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When IDEXX Neo Software posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When IDEXX Neo Software has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because IDEXX Neo Software has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about IDEXX Neo Software outages
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Frequently asked questions
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