Last checked from Intercom Help Center official status page 4 min. 28 sec. ago
Intercom Help Center Status
Is Intercom Help Center down?
Intercom Help Center is up
AI-first customer service platform with ticketing, inbox, phone, and help center.
Not working for you?
StatusGator reports that Intercom is currently experiencing a partial outage. Investigating: Compromised version of intercom-client npm package and intercom-php
Intercom Help Center service health
This chart represents Intercom Help Center service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Intercom Help Center status data.
24 hrs ending
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Service up
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Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Intercom Help Center issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Intercom Help Center?
Intercom Help Center outage map
Explore our interactive Intercom Help Center outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Intercom outages, giving you a clear view of performance and downtime trends.
Recently detected Intercom outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Inbox and chatbot not loading on web and mobile apps | 10m |
Never acknowledged
|
|
| Pages not loading due to heavy traffic | 1h 6m |
12m later
|
|
| Login issues affecting sign in and access | 1h 1m |
12m later
|
|
| Connection timeouts due to heavy website traffic | 1h 18m |
9m later
|
|
| Service not loading or crashing | 7m |
Never acknowledged
|
|
| Service unavailable or not responding | 53m |
4m later
|
|
| Website unavailable due to heavy load and timeouts | 6m |
|
|
| Service loading slowly or not loading | 4m |
Never acknowledged
|
|
| Website not loading due to heavy traffic | 2m |
Never acknowledged
|
|
| Website unavailable or slow to load | 10m |
6m later
|
Incident description
Inbox and chatbot not loading on web and mobile apps
Duration
10m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Pages not loading due to heavy traffic
Duration
1h 6m
StatusGator detected
Officially acknowledged
12m later
Incident description
Login issues affecting sign in and access
Duration
1h 1m
StatusGator detected
Officially acknowledged
12m later
Incident description
Connection timeouts due to heavy website traffic
Duration
1h 18m
StatusGator detected
Officially acknowledged
9m later
Incident description
Service not loading or crashing
Duration
7m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service unavailable or not responding
Duration
53m
StatusGator detected
Officially acknowledged
4m later
Incident description
Website unavailable due to heavy load and timeouts
Duration
6m
StatusGator detected
Officially acknowledged
Incident description
Service loading slowly or not loading
Duration
4m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Website not loading due to heavy traffic
Duration
2m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Website unavailable or slow to load
Duration
10m
StatusGator detected
Officially acknowledged
6m later
Looking to track Intercom Help Center downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Intercom Help Center outages and issues
Follow the recent outages and downtime for Intercom Help Center in the table below.
If you're experiencing a problem now, check the current Intercom Help Center status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Major incident
|
30m |
Down
|
|
|
Major incident
|
1h 20m |
Down
|
|
|
Minor incident
|
1m |
Warn
|
|
|
Minor incident
|
2h 50m |
Warn
|
|
|
Minor incident
|
28d 14h 15m |
Warn
|
Incident name
Major incident
Duration
30m
Start
Severity
Down
Incident name
Major incident
Duration
1h 20m
Start
Severity
Down
Incident name
Minor incident
Duration
1m
Start
Severity
Warn
Incident name
Minor incident
Duration
2h 50m
Start
Severity
Warn
Incident name
Minor incident
Duration
28d 14h 15m
Start
Severity
Warn
Get notified about Intercom Help Center outages
Stay updated with instant alerts for Intercom Help Center outages by signing up now!
See Intercom Help Center status on your status page
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Get notified about Intercom Help Center outages
Stay updated with instant alerts for Intercom Help Center outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Intercom Help Center outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Intercom Help Center along with other services and websites
StatusGator monitors over 8,170 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Intercom Help Center status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Intercom Help Center on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Intercom Help Center status also follow these services
About our Intercom Help Center status page integration
Intercom Help Center (AI-first customer service platform with ticketing, inbox, phone, and help center) is a a CRM solution that StatusGator has been monitoring since March 2015. Over the past about 11 years, we have collected data on on more than 1,114 outages that affected Intercom Help Center users. When Intercom Help Center publishes downtime on their status page, they do so across 48 components and 12 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Intercom Help Center down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Intercom Help Center is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 200 StatusGator users monitor Intercom Help Center to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 24,100 notifications to our users about Intercom Help Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Intercom Help Center outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Intercom Help Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Intercom Help Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Intercom Help Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom Help Center enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Intercom Help Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Intercom Help Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Intercom Help Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Intercom Help Center outages
Stay updated with instant alerts for Intercom Help Center outages by signing up now!
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Both official and crowdsourced updates for Intercom Help Center outages.
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Proactive alerts on Intercom Help Center status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both Intercom Help Center and your own apps.
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Granular monitoring of Intercom Help Center components.
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Frequently asked questions
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