Is Jira Service Desk Assist down?
Current Jira Service Desk Assist status is UP

We checked the official Jira Service Desk Assist Status Page 4 min. 24 sec. ago. Learn more
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Recent Jira Service Desk Assist Outages and Issues

Follow the recent outages and downtime for Jira Service Desk Assist in the table below.

Start Time

Type

Length

Message

Details

October 17, 2023 17:30 UTC

WARN

about 23 hours

Consistent problems to access some instances

See more
Start Time

October 17, 2023 17:30 UTC

Type WARN
Affected Components

Automation for Jira

Assist

Authentication and User Management

Purchasing & Licensing

Signup

Jira Service Management Email Requests

Jira Service Management Web

Service Portal

Opsgenie Incident Flow

Opsgenie Alert Flow

Message

Consistent problems to access some instances

Details

Investigating - Some customers may experience consistent problems with their instances. We are still investigating the root cause and the exact list of impacted customers. Oct 17, 2023 - 17:28 UTC

September 19, 2023 02:55 UTC

WARN

about 5 hours

Degraded performance in Cloud

See more
Start Time

September 19, 2023 02:55 UTC

Type WARN
Affected Components

Automation for Jira

Assist

Signup

Jira Service Management Email Requests

Authentication and User Management

Jira Service Management Web

Service Portal

Opsgenie Incident Flow

Opsgenie Alert Flow

Message

Degraded performance in Cloud

Details

Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, and Jira Product Discovery Cloud customers. We will provide more details within the next hour. Sep 19, 2023 - 02:53 UTC

September 18, 2023 20:10 UTC

WARN

about 2 hours

Degraded performance in Cloud

See more
Start Time

September 18, 2023 20:10 UTC

Type WARN
Affected Components

Signup

Assist

Jira Service Management Email Requests

Authentication and User Management

Automation for Jira

Jira Service Management Web

Service Portal

Opsgenie Incident Flow

Opsgenie Alert Flow

Message

Degraded performance in Cloud

Details

Investigating - We are investigating cases of degraded performance for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour. Sep 18, 2023 - 20:08 UTC

November 22, 2022 20:50 UTC

WARN

about 3 hours

Jira Cloud website outage

See more
Start Time

November 22, 2022 20:50 UTC

Type WARN
Affected Components

Opsgenie Alert Flow

Service Portal

Opsgenie Incident Flow

Jira Service Mangement Web

Jira Service Management Email Requests

Authentication and User Management

Purchasing & Licensing

Automation for Jira

Assist

Signup

Message

Jira Cloud website outage

Details

Investigating - We're currently investigating an outage in Jira Cloud and other products based on US-east and US-west shards. We will provide more information as we work to identify the root cause. Nov 22, 2022 - 20:46 UTC

August 17, 2022 15:55 UTC

WARN

about 2 hours

Internal Server Errors appearing for some Jira customers

See more
Start Time

August 17, 2022 15:55 UTC

Type WARN
Affected Components

Authentication and User Management

Service Portal

Jira Service Mangement Web

Opsgenie Incident Flow

Assist

Opsgenie Alert Flow

Automation for Jira

Purchasing & Licensing

Signup

Jira Service Management Email Requests

Message

Internal Server Errors appearing for some Jira customers

Details

Investigating - We are investigating cases of Internal Server Errors for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour. Aug 17, 15:54 UTC

No outages or status changes in the last 24 hours

Jira Service Desk Assist status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jira Service Desk Assist Outage and Status History

We've been monitoring Jira Service Desk Assist outages since November 10, 2019.
Here's the history of service outages we've observed from the Jira Service Desk Assist Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Jira Service Desk Assist Status Page Integration

Jira Service Desk Assist is a CRM and Project Management solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 354 outages that affected Jira Service Desk Assist users. When Jira Service Desk Assist publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Jira Service Desk Assist to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 7,400 notifications to our users about Jira Service Desk Assist incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Jira Service Desk Assist is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jira Service Desk Assist is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jira Service Desk Assist posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk Assist enters a pre-planned maintenance window, keeping you up to date.

Since Jira Service Desk Assist publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jira Service Desk Assist posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jira Service Desk Assist has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jira Service Desk Assist has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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