Is Kandji down?
Current Kandji status is UP

We checked the official Kandji Status Page 4 min. 13 sec. ago. Learn more
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Recent Kandji Outages and Issues

Follow the recent outages and downtime for Kandji in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 14:34 UTC

WARN

about 1 hour

Intermittent Chat Support Availability

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Start Time

April 16, 2024 14:34 UTC

Type WARN
Affected Components

Third-party Services - Support Service

Message

Intermittent Chat Support Availability

Details

Investigating - We are investigating a reported issue with our chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for support if you are experiencing issues with chat. Apr 16, 2024 - 07:33 PDT

November 24, 2023 01:34 UTC

MAINT

about 1 hour

Chat Function Maintenance

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Start Time

November 24, 2023 01:34 UTC

Type MAINT
Affected Components

Third-party Services - Support Service

Message

Chat Function Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 23, 2023 - 17:30 PST

November 09, 2023 01:59 UTC

WARN

40 minutes

Chat support not available.

See more
Start Time

November 09, 2023 01:59 UTC

Type WARN
Affected Components

Third-party Services - Support Service

Message

Chat support not available.

Details

Investigating - We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal. Nov 08, 2023 - 17:59 PST

November 09, 2023 01:46 UTC

MAINT

13 minutes

Third party support service undergoing scheduled maintenance.

See more
Start Time

November 09, 2023 01:46 UTC

Type MAINT
Affected Components

Third-party Services - Support Service

Message

Third party support service undergoing scheduled maintenance.

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 08, 2023 - 17:46 PST

November 03, 2023 10:04 UTC

WARN

about 3 hours

Chat-based support currently experiencing issues

See more
Start Time

November 03, 2023 10:04 UTC

Type WARN
Affected Components

Third-party Services - Support Service

Message

Chat-based support currently experiencing issues

Details

Investigating - We are investigating a reported issue with chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io if you are experiencing issues with chat. Nov 03, 2023 - 03:03 PDT

2024-05-07 03:51:16 UTC UTC

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2024-05-07 03:51:16 UTC UTC

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2024-05-07 03:51:16 UTC UTC

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2024-05-07 03:51:16 UTC UTC

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2024-05-07 03:51:16 UTC UTC

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Sign Up for More Kandji History

StatusGator has over 2 years of Kandji status history.

Kandji Components and Services

View details of the current Kandji status below.

Name

Status

Details

Kandji API Documentation

UP See more

Kandji Apple Services

UP See more

Kandji EDR

UP See more

Kandji Email Services

UP See more

Kandji Hosting Platform

UP See more

Kandji macOS Agent

UP See more

Kandji MDM Services

UP See more

Kandji Support Service

UP See more

Kandji User Authentication

UP See more

Kandji Web App

UP See more

No outages or status changes in the last 24 hours

Kandji status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kandji Outage and Status History

We've been monitoring Kandji outages since November 12, 2021.
Here's the history of service outages we've observed from the Kandji Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Kandji Status Page Integration

Kandji is a Project Management and Identity Management solution that StatusGator has been monitoring since November 2021. Over the past over 2 years, we have collected data on on more than 180 outages that affected Kandji users. When Kandji publishes downtime on their status page, they do so across 10 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Kandji to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,300 notifications to our users about Kandji incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kandji is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kandji is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kandji posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kandji enters a pre-planned maintenance window, keeping you up to date.

Since Kandji publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kandji posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kandji has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kandji has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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