LastPass outage history

LastPass experienced delays in purchase provisioning within the Functionalities / Commerce System, slowing checkout for some customers. The issue began at 2:46 PM UTC and was resolved by 5:11 PM UTC, lasting a little over two and a half hours. Throughout the incident, LastPass provided updates indicating ongoing investigation, later confirming the issue was identified and a resolution was in progress, before checkout returned to normal.

The impact was focused on purchasing provisioning within the Commerce System; other LastPass functionality remained available. After the issue was resolved, checkout proceeded normally for users attempting to complete purchases.

Users attempting to access LastPass.com faced an outage starting at 6:57 PM UTC. The LastPass status page reported issues reaching LastPass.com, with the Functionalities / Marketing Website component affected. The outage lasted about two hours as engineers investigated and worked toward a fix. Updates from LastPass showed progress: at 8:17 PM UTC engineers reported the issue had been corrected and all services were functional, with monitoring ongoing. By 8:51 PM UTC the Marketing Website component had recovered and the status returned to up.

LastPass carried out planned maintenance to switch operations to its Disaster Recovery region and perform DR testing. The maintenance window ran from 6:00 AM UTC to 10:00 AM UTC, during which some users may have experienced intermittent access or degraded performance.

Service was restored and operations returned to normal by 10:07 AM UTC as maintenance completed.

LastPass announced a planned disaster recovery maintenance window on {{date:2026-09-19}} from 6:00 AM UTC to 10:00 AM UTC UTC. The status page described this as planned maintenance to support disaster recovery efforts, with downtime expected during the window.

The maintenance window was followed by a status update returning to up at 2:42 PM UTC, indicating the system was restored after the planned work. The initial change to maintenance occurred at Aug 25, 2026 11:20 AM UTC, after which LastPass resumed normal operations.

The LastPass service experienced an outage affecting delivery of login verification emails, preventing some users from completing the login process. The incident began at Feb 17, 2026 9:11 PM UTC and primarily impacted the Login / Other component along with regional endpoints in Australia and the United States, which were listed as degraded during the event. Users in these regions could not receive the verification emails needed to sign in. The outage lasted about 17 hours and 20 minutes and was resolved by Feb 18, 2026 2:31 PM UTC. The provider issued two official status updates during the incident.

LastPass reported an outage affecting the Vault launch from within LastPass Vault, preventing users from accessing or launching the Vault as part of their workflows. The engineering team identified the underlying cause and implemented a rollback, which mitigated the issue; users may need to log out and log back in to fully resolve lingering access problems. The company provided an update indicating the rollback mitigated the problem and that additional details would follow.

The incident began at 5:01 PM UTC and was resolved by 5:51 PM UTC. The provider issued 2 status updates during the incident, and the outage duration was about 50 minutes, with the Vault launch functionality returning to normal after the rollback.

LastPass reported a brief issue affecting the ability to launch saved sites from the Vault. Access to Vaults remained available, but launching items from the Vault did not work for about 25 minutes. The outage began at Feb 3, 2026 4:01 PM UTC and was resolved by Feb 3, 2026 4:26 PM UTC. The Vault component briefly entered a degraded state before returning to normal.

The LastPass Marketing Website experienced degradation starting at 4:26 PM UTC due to an issue with an external cloud provider. Users attempting to access marketing pages may have encountered slow load times or errors. The incident lasted about 7 hours and 40 minutes and was resolved by 12:06 AM UTC. LastPass issued two official status updates during the outage, describing the investigation and the subsequent restoration. The impact was limited to the Marketing Website; other LastPass services were not indicated as affected. There was no geographic pattern reported.

LastPass carried out a scheduled maintenance window from Oct 22, 2025 8:01 AM UTC to Oct 22, 2025 9:01 AM UTC, affecting five components: Vault, LastPass - Australia, LastPass - United States, LastPass - Europe, and Admin Console. The LastPass status page listed the event as Scheduled Maintenance, with updates indicating the maintenance was in progress and later completed; services returned to normal after the window. The maintenance was contained to this window and did not indicate any outages beyond the planned work.

LastPass experienced a brief degradation in the Vault component that prevented some users from logging in. The issue began with Vault moving to a degraded state at Oct 21, 2025 9:21 AM UTC, after an initial update at Oct 21, 2025 9:19 AM UTC indicated investigators were looking into login problems. Affected users reported login disruption, including a comment from Mannheim, Germany at Oct 21, 2025 9:23 AM UTC. The Vault service returned to normal at 9:47 AM UTC, ending the roughly 26-minute outage.

The LastPass status page issued two updates during the event, documenting the investigation and the restoration of Vault services. The disruption was brief and localized to the Vault component, with most users unaffected and login restored once services returned to normal.