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    Lucid outage history

    Next-generation diagramming with AI, data, and automation capabilities.

    There were 17 Lucid outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : Lucid Gov Document Editor briefly unavailable

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    Lucid experienced a brief outage affecting its US Government Environment (lucidgov.app) and the Document Editor (Gov) component. The disruption began at and was resolved by , with the Gov Document Editor temporarily inaccessible for users during that window. The incident appears to have been contained quickly, with services restored to正常 operation within about ten minutes as indicated by status page updates.

    minor icon Minor

    : Lucid US Document Editor brief outage; service restored

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    Lucid's US Region / Document Editor briefly became unavailable, interrupting document editing for users in the US. The outage began at when the US Region / Document Editor (US) component went down, and the service resumed about five minutes later, by . The impact was localized to the US region and did not indicate broader disruption across Lucid services.

    Status page updates show the component transitioning down at and returning to up at , signaling a quick recovery and minimal overall impact.

    minor icon Minor

    : Lucid Gov Document Editor briefly unavailable

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    The Lucid US Government Environment (lucidgov.app) and the Document Editor for Government users experienced a brief outage, with access interrupted starting at and restored by . Users attempting to view or edit government documents in this environment were affected during that window.

    According to Lucid's status updates, the Gov components returned to normal after the incident, with service resuming around . The issue appears to have been limited to the US Government Environment and Gov Document Editor, with no broader impact indicated for other Lucid services.

    minor icon Minor

    : Lucid homepage brief outage affects Lucidspark and Lucidscale

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    The Lucid homepage experienced a brief outage affecting the Lucidspark Homepage and the Lucidscale Homepage. The disruption began at and was resolved by , lasting about five minutes.

    minor icon Minor

    : Lucid US Region Document Editor briefly unavailable

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    Lucid's US Region / Document Editor (US) briefly became unavailable, affecting users attempting to edit or load documents in the US. The outage began at and was resolved by , lasting about five minutes. The disruption appeared isolated to the US region with other regions unaffected.

    The status page indicated a short outage in the US Region / Document Editor (US) and a rapid restoration of service within minutes. Following the recovery, there were no ongoing issues noted for this component on the status page.

    minor icon Minor

    : Lucid Gov login brief outage in US Government environment

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    The Lucid Gov login component in the US Government Environment (lucidgov.app) briefly became unavailable. The outage began on and was resolved by , lasting about five minutes. During this window, users attempting to access the US Government Environment / User Login could not sign in, but the service returned to normal shortly after. The incident was confined to this specific Gov login environment, with no indication of broader service impact.

    minor icon Minor

    : Lucid US Region Document Editor outage lasted 10 minutes

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    The Lucid US Region Document Editor experienced a partial outage starting at and was resolved by . The outage affected US users attempting to access documents, with reports of server errors when opening or editing files, and some users could view documents but encountered errors when interacting. Lucid documented the issue as a Partial System Outage and posted two updates during the incident. The problem was confined to the US region with no confirmed impact in other regions. User reports were limited but helped indicate the issue, and service resumed to normal shortly after the final update.

    minor icon Minor

    : Lucid US Document Editor partial outage

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 34 minutes)

    Lucid experienced a partial outage affecting the US Region / Document Editor (US), disrupting document editing and collaboration for users in that region. The incident began with the service going down and was later restored, indicating a localized issue with the US Document Editor.

    The outage began on and was resolved by , lasting 1 hour 34 minutes. Lucid's status page documented a Partial System Outage for the US Document Editor, with restoration completed by 09:24 UTC. The impact appeared geographically limited to the US region, with no broader regional outages reported.

    minor icon Minor

    : Lucid homepage components briefly go down, restored in 5 minutes

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    Lucid's homepage components — Lucidspark Homepage, Lucidscale Homepage, and Lucid.co Homepage — briefly went offline in a Partial System Outage. No user reports were observed, and access to those pages was restored after about 5 minutes. The outage began at and was resolved by , per Lucid's status updates, which listed the issue as a Partial System Outage before service was restored. The outage appeared isolated to the three homepage components with no broader impact on other Lucid services.

    minor icon Minor

    : Lucid Document Editor partial outage in EU and AUS regions

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 minutes)

    Lucid experienced a partial outage affecting the Document Editor in the European Region (EU) and Australian Region (AUS). Users attempting to edit documents in these regions encountered interruptions beginning at . The disruption lasted about 15 minutes and was resolved by . Lucid issued two status updates during the incident, first noting a Partial System Outage and later confirming restoration for the EU and AUS components; the outage was regional with no evidence of impact outside those regions.

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