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    Lucid outage history

    Next-generation diagramming with AI, data, and automation capabilities.

    There were 13 Lucid outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    Lucid US Region Document Editor briefly unavailable

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    Lucid's US Region / Document Editor (US) briefly became unavailable, affecting users attempting to edit or load documents in the US. The outage began at and was resolved by , lasting about five minutes. The disruption appeared isolated to the US region with other regions unaffected.

    The status page indicated a short outage in the US Region / Document Editor (US) and a rapid restoration of service within minutes. Following the recovery, there were no ongoing issues noted for this component on the status page.

    Lucid Gov login brief outage in US Government environment

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    The Lucid Gov login component in the US Government Environment (lucidgov.app) briefly became unavailable. The outage began on and was resolved by , lasting about five minutes. During this window, users attempting to access the US Government Environment / User Login could not sign in, but the service returned to normal shortly after. The incident was confined to this specific Gov login environment, with no indication of broader service impact.

    Lucid US Region Document Editor outage lasted 10 minutes

    minor icon Minor
    Started
    Duration
    10 Minutes
    Acknowledged
    Yes

    The Lucid US Region Document Editor experienced a partial outage starting at and was resolved by . The outage affected US users attempting to access documents, with reports of server errors when opening or editing files, and some users could view documents but encountered errors when interacting. Lucid documented the issue as a Partial System Outage and posted two updates during the incident. The problem was confined to the US region with no confirmed impact in other regions. User reports were limited but helped indicate the issue, and service resumed to normal shortly after the final update.

    Lucid US Document Editor partial outage

    minor icon Minor
    Started
    Duration
    1 Hour and 34 Minutes
    Acknowledged
    Yes

    Lucid experienced a partial outage affecting the US Region / Document Editor (US), disrupting document editing and collaboration for users in that region. The incident began with the service going down and was later restored, indicating a localized issue with the US Document Editor.

    The outage began on and was resolved by , lasting 1 hour 34 minutes. Lucid's status page documented a Partial System Outage for the US Document Editor, with restoration completed by 09:24 UTC. The impact appeared geographically limited to the US region, with no broader regional outages reported.

    Lucid homepage components briefly go down, restored in 5 minutes

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    Lucid's homepage components — Lucidspark Homepage, Lucidscale Homepage, and Lucid.co Homepage — briefly went offline in a Partial System Outage. No user reports were observed, and access to those pages was restored after about 5 minutes. The outage began at and was resolved by , per Lucid's status updates, which listed the issue as a Partial System Outage before service was restored. The outage appeared isolated to the three homepage components with no broader impact on other Lucid services.

    Lucid Document Editor partial outage in EU and AUS regions

    minor icon Minor
    Started
    Duration
    15 Minutes
    Acknowledged
    Yes

    Lucid experienced a partial outage affecting the Document Editor in the European Region (EU) and Australian Region (AUS). Users attempting to edit documents in these regions encountered interruptions beginning at . The disruption lasted about 15 minutes and was resolved by . Lucid issued two status updates during the incident, first noting a Partial System Outage and later confirming restoration for the EU and AUS components; the outage was regional with no evidence of impact outside those regions.

    Lucid EU services partial outage hits Document Editor and Admin Panel

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    Lucid's European Region experienced a partial outage that affected the Document Editor (EU) and Admin Panel (EU). Users in Europe could have been unable to edit documents or access administrative features during the incident. The outage began at and was resolved by , lasting about 5 minutes.

    Lucid issued 2 status updates during the incident and confirmed restoration of both components, with services returning to normal after the final update.

    Lucid EU Document Editor partial outage lasting 5 minutes

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    Lucid’s European Region Document Editor experienced a brief partial outage affecting users in the EU who rely on the editor for document creation and editing. The outage began at and was resolved by , lasting about 5 minutes. The issue was isolated to the European Region / Document Editor (EU) and did not involve other Lucid components.

    Lucid communicated the incident through status updates, noting a partial system outage and subsequent recovery. The disruption appeared limited in scope, with the EU region being the primary affected area, and there were a small number of user reports indicating issues within that region prior to and during the event.

    Lucid partial outage affects US, EU, AUS regions; recovery in 10 minutes

    major icon Major
    Started
    Duration
    10 Minutes
    Acknowledged
    Yes

    Lucid experienced a partial outage starting at , impacting seven Lucid components across the US, EU, and AUS regions. In the US, the incident disrupted Admin Panel, User Settings Page, Document List, Document Editor, and User Login. Later, EU and AUS regions reported issues with the Document Editor as well. A user in Warrington, PA reported login problems around . The outage affected core workflows such as login and document editing, with services intermittently unavailable during the peak moment.

    Lucid US login briefly unavailable during short outage

    minor icon Minor
    Started
    Duration
    5 Minutes
    Acknowledged
    Yes

    Lucid experienced a brief outage affecting the US login component. The outage began at and was resolved by , lasting about 5 minutes. The service status page reported a Partial System Outage for US Region / User Login (US) and issued two updates during the incident before restoration. Users attempting to log in in the US region may have briefly experienced login difficulties, with services restored shortly after.

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