Is Magnus Health down?
Current Magnus Health status is UP

We checked the official Magnus Health Status Page 1 min. 17 sec. ago. Learn more
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Recent Magnus Health Outages and Issues

Follow the recent outages and downtime for Magnus Health in the table below.

Start Time

Type

Length

Message

Details

March 26, 2024 13:53 UTC

WARN

15 minutes

Issue with Closing Cases in the MH Community

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Start Time

March 26, 2024 13:53 UTC

Type WARN
Affected Components

Magnus Community

Message

Issue with Closing Cases in the MH Community

Details

Investigating - We are currently investigating an issue preventing customers from closing support cases within the Magnus Health Community. We appreciate your patience and will provide an update as soon as we are able. Mar 26, 2024 - 09:51 EDT

December 11, 2023 18:48 UTC

WARN

about 4 hours

Inability to Search for Students within the Mobile App as a School User

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Start Time

December 11, 2023 18:48 UTC

Type WARN
Affected Components

Magnus Mobile

Message

Inability to Search for Students within the Mobile App as a School User

Details

Identified - We have identified an issue that is causing school staff users to be unable to search and access student information through our Magnus Health mobile application. This issue is affecting all school staff users.A fix has been identified and submitted to both Apple and Android mobile app stores. Once the mobile application update has been approved, we will provide an update to allow users to search and access students through the mobile app again.As a workaround until this issue is resolved, we recommend utilizing the Magnus web portal to access vital health information for students. We apologize for any inconvenience, and are working toward resolving this issue as quickly as possible. Dec 11, 2023 - 13:44 EST

October 12, 2023 15:48 UTC

WARN

about 2 hours

Magnus Health Community Access Issues

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Start Time

October 12, 2023 15:48 UTC

Type WARN
Affected Components

Magnus Community

Message

Magnus Health Community Access Issues

Details

Investigating - We are investigating an issue preventing users from signing into the Magnus Health Community. While we investigate further, please visit https://community.magnushealth.com/s/ directly to search our knowledge base and email clientservices@magnushealthportal.com to submit new support requests. Oct 12, 2023 - 11:46 EDT

July 19, 2023 12:44 UTC

WARN

about 6 hours

Issue with Blackbaud Sync with Magnus

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Start Time

July 19, 2023 12:44 UTC

Type WARN
Affected Components

Services - API

Message

Issue with Blackbaud Sync with Magnus

Details

Investigating - We are investigating an issue with schools using the Blackbaud sync with Magnus. In some cases, all students have been archived. The Magnus Support Team is currently working through manual syncs for impacted schools as a workaround while we investigate this issue further with the Blackbaud team. Thank you for your patience. Jul 19, 2023 - 08:42 EDT

March 03, 2023 22:43 UTC

WARN

2 days

School User Mobile App Access

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Start Time

March 03, 2023 22:43 UTC

Type WARN
Affected Components

Magnus Mobile

Message

School User Mobile App Access

Details

Identified - We have identified an issue causing some school staff users to be unable to access student information through our Magnus Health mobile application. This issue is affecting school staff users that have mobile application access and do not have permission to view the Vital Health Record. Administrative users within Magnus are not impacted.As a workaround until this issue is resolved, we recommend printing the Magnus 911 cards for any student or group where health information access will be needed during the weekend of 3/3 through 3/6. We apologize for any inconvenience, and are working toward resolving this issue as quickly as possible. Mar 03, 2023 - 17:42 EST

2024-04-11 14:35:15 UTC UTC

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2024-04-11 14:35:15 UTC UTC

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2024-04-11 14:35:15 UTC UTC

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2024-04-11 14:35:15 UTC UTC

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2024-04-11 14:35:15 UTC UTC

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StatusGator has over 1 year of Magnus Health status history.

Magnus Health Components and Services

View details of the current Magnus Health status below.

Name

Status

Details

Magnus 911

UP See more

Magnus Community

UP See more

Magnus Health API

UP See more

Magnus Health Auto Roster Imports (ARI)

UP See more

Magnus Health Check-In

UP See more

Magnus Health Email

UP See more

Magnus Health Incoming Fax Services

UP See more

Magnus Health Secure Application

UP See more

Magnus Mobile

UP See more

No outages or status changes in the last 24 hours

Magnus Health status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Magnus Health Outage and Status History

We've been monitoring Magnus Health outages since December 20, 2022.
Here's the history of service outages we've observed from the Magnus Health Status Page:

April 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Magnus Health Status Page Integration

Magnus Health is a Healthcare solution that StatusGator has been monitoring since December 2022. Over the past over 1 year, we have collected data on on more than 13 outages that affected Magnus Health users. When Magnus Health publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Magnus Health to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 100 notifications to our users about Magnus Health incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Magnus Health is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Magnus Health is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Magnus Health posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Magnus Health enters a pre-planned maintenance window, keeping you up to date.

Since Magnus Health publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Magnus Health posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Magnus Health has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Magnus Health has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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