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Current Optimizely DCP status is UP

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Recent Optimizely DCP Outages and Issues

Follow the recent outages and downtime for Optimizely DCP in the table below.

Start Time

Type

Length

Message

Details

March 04, 2024 17:56 UTC

DOWN

2 days

Dynamic Customer Profile Requests Timing Out

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Start Time

March 04, 2024 17:56 UTC

Type DOWN
Affected Components

Web Experimentation - DCP

Message

Dynamic Customer Profile Requests Timing Out

Details

Investigating - We are currently investigating an issue where Dynamic Customer Profile requests are timing out for some customers. Mar 04, 2024 - 17:52 UTC

December 06, 2023 22:56 UTC

WARN

about 24 hours

Degraded performance of Dynamic Customer Profiles for Web Experimentation

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Start Time

December 06, 2023 22:56 UTC

Type WARN
Affected Components

Web Experimentation - DCP

Message

Degraded performance of Dynamic Customer Profiles for Web Experimentation

Details

Monitoring - We have identified an issue with the Dynamic Customer Profile API used by Web Experimentation. The issue has been resolved and the degraded performance is returning to normal. The system is actively being monitored. Dec 06, 2023 - 22:55 UTC

October 30, 2023 20:41 UTC

WARN

5 minutes

Cloudflare outage causing service disruption

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Start Time

October 30, 2023 20:41 UTC

Type WARN
Affected Components

Search and Navigation - EMEA Region - North Europe

Optimizely Graph - NA Region - Canada East

Digital Experience Cloud Service - APAC Region - Japan East

Digital Experience Cloud Service - APAC Region - Southeast Asia

Digital Experience Cloud Service - EMEA Region - North Europe

Digital Experience Cloud Service - EMEA Region - West Europe

Digital Experience Cloud Service - EMEA Region - Norway East

Digital Experience Cloud Service - EMEA Region - Sweden Central

Digital Experience Cloud Service - EMEA Region - UK South

Digital Experience Cloud Service - EMEA Region - UAE North

Digital Experience Cloud Service - NA Region - Canada East

Digital Experience Cloud Service - NA Region - Canada Central

Digital Experience Cloud Service - NA Region - East US

Digital Experience Cloud Service - NA Region - East US 2

Digital Experience Cloud Service - NA Region - North Central US

Search and Navigation - APAC Region - Singapore

Search and Navigation - APAC Region - Australia East

Search and Navigation - EMEA Region - Norway East

Search and Navigation - EMEA Region - Sweden Central

Search and Navigation - EMEA Region - UK South

Search and Navigation - NA Region - Canada East

Search and Navigation - NA Region - US East

Search and Navigation - NA Region - US West

Optimizely Graph - NA Region - East US

Everweb - Datacenter SE1 (Stockholm)

Everweb - Datacenter SE2 (Stockholm)

Campaign (Omnichannel Marketing Solution) - EMEA Region - E-mail dispatch

Campaign (Omnichannel Marketing Solution) - EMEA Region - Bounce management

Campaign (Omnichannel Marketing Solution) - EMEA Region - Online versions of mailings

Campaign (Omnichannel Marketing Solution) - EMEA Region - Hosting of images and files

Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign user interface

Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign APIs (REST, HTTP, SOAP)

Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign E-Mail Submission via SMTP

Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign Secured File Transfer Service (SFTP)

Campaign (Omnichannel Marketing Solution) - EMEA Region - Subscribe and unsubscribe service

Campaign (Omnichannel Marketing Solution) - EMEA Region - Scheduled Jobs

Content Recommendations - APAC Region - Content Recommendations Management Interface

Content Recommendations - APAC Region - Visitor Intelligence

Content Recommendations - EMEA Region - Content Recommendations API

Content Recommendations - EMEA Region - Content Recommendations Management Interface

Content Recommendations - EMEA Region - Visitor Intelligence

Content Recommendations - NA Region - Content Recommendations API

Content Recommendations - NA Region - Content Recommendations Management Interface

Content Recommendations - NA Region - Visitor Intelligence

Optimizely Data Platform - APAC Region - ODP Application

Optimizely Data Platform - APAC Region - Event Collection

Optimizely Data Platform - APAC Region - Data Ingestion and Processing

Optimizely Data Platform - APAC Region - Core App Experiences

Optimizely Data Platform - APAC Region - Optimizely Connect Platform

Optimizely Data Platform - EMEA Region - ODP Application

Optimizely Data Platform - EMEA Region - Event Collection

Optimizely Data Platform - EMEA Region - Data Ingestion and Processing

Optimizely Data Platform - EMEA Region - Core App Experiences

Optimizely Data Platform - EMEA Region - Optimizely Connect Platform

Optimizely Data Platform - NA Region - ODP Application

Optimizely Data Platform - NA Region - Event Collection

Optimizely Data Platform - NA Region - Data Ingestion and Processing

Optimizely Data Platform - NA Region - Campaigns

Optimizely Data Platform - NA Region - Core App Experiences

Optimizely Data Platform - NA Region - Optimizely Connect Platform

Feature Experimentation - Optimizely REST API

Feature Experimentation - Experiment Collaboration

Feature Experimentation - Full Stack (Legacy)

Web Experimentation - Integrations

Web Experimentation - Snippet Delivery

Web Experimentation - Snippet Building

Web Experimentation - Recommendations

Web Experimentation - App UI

Web Experimentation - Visual Editor

Web Experimentation - DCP

Web Experimentation - List Attributes

Web Experimentation - Preview Mode

Web Experimentation - Results API

Web Experimentation - Events API

Web Experimentation - Event Export

Performance Edge - Data file build and Prop

Performance Edge - Edge Decider (CDN worker)

Digital Experience Cloud Service - Management Portal

Optimizely Graph - APAC Region

Optimizely Graph - EMEA Region

Product Recommendations - EMEA Region

Product Recommendations - NA Region

Digital Experience Cloud Service - APAC Region - Australia Southeast

Campaign (Omnichannel Marketing Solution) - EMEA Region - Tracking

Content Recommendations - APAC Region - Content Recommendations API

Feature Experimentation - SDKs

Digital Experience Cloud Service - APAC Region - Australia East

Digital Experience Cloud Service - NA Region - West US

Digital Experience Cloud Service - NA Region - West US 2

Feature Experimentation - Application UI

Feature Experimentation - Datafile Build Service

Feature Experimentation - Results Page

Feature Experimentation - Event Pipeline

Message

Cloudflare outage causing service disruption

Details

Investigating - We are currently aware of an active incident with Cloudflare that is affecting our products and services. We are continuing to investigate and correspond with Cloudflare to push for rapid mitigation. Oct 30, 2023 - 20:36 UTC

No outages or status changes in the last 24 hours

Optimizely DCP status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Optimizely DCP Outage and Status History

We've been monitoring Optimizely DCP outages since March 10, 2015.
Here's the history of service outages we've observed from the Optimizely DCP Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Optimizely DCP Status Page Integration

Optimizely DCP is a Marketing solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 463 outages that affected Optimizely DCP users. When Optimizely DCP publishes downtime on their status page, they do so across 102 components and 20 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Optimizely DCP to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 2,500 notifications to our users about Optimizely DCP incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Optimizely DCP is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Optimizely DCP is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Optimizely DCP posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Optimizely DCP enters a pre-planned maintenance window, keeping you up to date.

Since Optimizely DCP publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Optimizely DCP posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Optimizely DCP has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Optimizely DCP has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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