Is Phone.com Customer Service down?
Current Phone.com Customer Service status is UP

We checked the official Phone.com Customer Service Status Page 1 min. 36 sec. ago. Learn more
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Recent Phone.com Customer Service Outages and Issues

Follow the recent outages and downtime for Phone.com Customer Service in the table below.

Start Time

Type

Length

Message

Details

February 15, 2023 18:38 UTC

WARN

about 22 hours

Support Chat Impairment

See more
Start Time

February 15, 2023 18:38 UTC

Type WARN
Affected Components

Customer Service

Message

Support Chat Impairment

Details

Identified - We are aware of an issue that is preventing customers from initiating support chats from within our applications. We know the root cause and are working urgently to resolve the issue. Meanwhile, to reach our support team via chat, you can visit https://support.phone.com/contact-us. Feb 15, 2023 - 13:34 EST

No outages or status changes in the last 24 hours

Phone.com Customer Service status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phone.com Customer Service Outage and Status History

We've been monitoring Phone.com Customer Service outages since October 15, 2022.
Here's the history of service outages we've observed from the Phone.com Customer Service Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Phone.com Customer Service Status Page Integration

Phone.com Customer Service is a Communications, SMS, Telecom, and Telephony solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 67 outages that affected Phone.com Customer Service users. When Phone.com Customer Service publishes downtime on their status page, they do so across 16 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phone.com Customer Service to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Phone.com Customer Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phone.com Customer Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phone.com Customer Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phone.com Customer Service enters a pre-planned maintenance window, keeping you up to date.

Since Phone.com Customer Service publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phone.com Customer Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phone.com Customer Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phone.com Customer Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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