Is Phone.com down?
Current Phone.com status is UP

We checked the official Phone.com Status Page 3 min. 43 sec. ago. Learn more
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Recent Phone.com Outages and Issues

Follow the recent outages and downtime for Phone.com in the table below.

Start Time

Type

Length

Message

Details

January 09, 2023 17:38 UTC

WARN

about 4 hours

Messaging Impairment

See more
Start Time

January 09, 2023 17:38 UTC

Type WARN
Affected Components

SMS/Text Messaging

Message

Messaging Impairment

Details

Identified - We are currently experiencing an issue preventing some customers from successfully receiving multimedia (MMS) messages. We have identified the cause and are working on a solution. We provide updates and an estimated time of resolution when they become available. Jan 09, 2023 - 12:34 EST

January 07, 2023 17:38 UTC

WARN

about 1 hour

Intermittent Impairment - Control Panel Not Available

See more
Start Time

January 07, 2023 17:38 UTC

Type WARN
Affected Components

Control Panel

Message

Intermittent Impairment - Control Panel Not Available

Details

Investigating - We are investigating an issue preventing some users from accessing our administrative control panel (Control.Phone.com). We will update this page when we have a resolution. Jan 07, 2023 - 12:37 EST

November 22, 2022 16:07 UTC

WARN

about 7 hours

My.Phone.com Audio Issue

See more
Start Time

November 22, 2022 16:07 UTC

Type WARN
Affected Components

My.Phone.com

Message

My.Phone.com Audio Issue

Details

Investigating - We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. Nov 22, 2022 - 11:06 EST

November 21, 2022 20:53 UTC

WARN

about 6 hours

My.Phone.com Audio Issue

See more
Start Time

November 21, 2022 20:53 UTC

Type WARN
Affected Components

My.Phone.com

Message

My.Phone.com Audio Issue

Details

Investigating - We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. Nov 21, 2022 - 15:50 EST

November 02, 2022 20:58 UTC

WARN

about 22 hours

System Impairment - Inbound messaging delays from Verizon

See more
Start Time

November 02, 2022 20:58 UTC

Type WARN
Affected Components

SMS/Text Messaging

Message

System Impairment - Inbound messaging delays from Verizon

Details

Investigating - One of our technology partners is experiencing an impairment that is causing inbound text messaging delays from Verizon. We are working closely with our partners as they work to resolve this issue. More information will be provided when it is available. Nov 02, 2022 - 16:55 EDT

Phone.com Components and Services

View details of the current Phone.com status below.

Name

Status

Details

Phone.com Communicator

UP See more

Phone.com Configure.Phone.com

UP See more

Phone.com Control Panel

UP See more

Phone.com Customer Service

UP See more

Phone.com Customer Service - Sales & Support Lines

UP See more

Phone.com Desk Phones

UP See more

Phone.com Faxing

UP See more

Phone.com Mobile Application

UP See more

Phone.com My.Phone.com

UP See more

Phone.com REST API

UP See more

Phone.com SMS/Text Messaging

UP See more

Phone.com Video Meetings

UP See more

Phone.com Voicemail

UP See more

Phone.com Voice Network

UP See more

Phone.com Website

UP See more

Phone.com XML API

UP See more

No outages or status changes in the last 24 hours

Phone.com status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phone.com Outage and Status History

We've been monitoring Phone.com outages since October 15, 2022.
Here's the history of service outages we've observed from the Phone.com Status Page:

Instant enriched data from
2,630 status pages

About Our Phone.com Status Page Integration

Phone.com is a Communications, SMS, Telecom, and Telephony solution that StatusGator has been monitoring since October 2022. Over the past 3 months, we have collected data on on more than 11 outages that affected Phone.com users. When Phone.com publishes downtime on their status page, they do so across 16 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phone.com to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Phone.com incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Phone.com is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phone.com is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phone.com posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phone.com enters a pre-planned maintenance window, keeping you up to date.

Since Phone.com publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phone.com posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phone.com has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phone.com has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Phone.com down today?

According to its status page Phone.com is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Phone.com is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Phone.com is having issues?

There are two main options: You can check the Phone.com status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Phone.com status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Phone.com status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Phone.com customer support while checking everything on your side. You can also try Tweeting at them via @phonedotcom on Twitter. Or visit their official status page or website:

Where do you get the official Phone.com status?

We use the official Phone.com status page. Here are links to their status page and other helpful links.

Phone.com Down?

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Looking for recent downtime and outages of Phone.com?

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