Last checked from PointClickCare Care Insights official status page 2 min. 47 sec. ago
PointClickCare Care Insights Status
Is PointClickCare Care Insights down?
PointClickCare Care Insights is up
Cloud-based healthcare software for long-term post-acute care providers.
Not working for you?
StatusGator reports that PointClickCare is currently experiencing a partial outage. The outage has been resolved. There are confirmed issues with PAC Management - US - PAC Management, but all other components are operational. PAC Management Service Disruption
PointClickCare Care Insights service health
This chart represents PointClickCare Care Insights service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more PointClickCare Care Insights status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported PointClickCare Care Insights issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with PointClickCare Care Insights?
Recent outage reports
See recent outage reports from real PointClickCare Care Insights users
0 outage reports in the last 24 hours
California, United States
Service down
3 days ago
3 days ago
Rhode Island, United States
"Point Click Care @ Meriden Health & Rehabilitation; Meriden, Connecticut is down"
6 days ago
6 days ago
Oregon, United States
Service down
6 days ago
6 days ago
Nevada, United States
"when you try logging in it says "There was an error logging you in. Contact your System Administrator to check your account. PointClickCare cannot reset passwords.""
6 days ago
6 days ago
Tennessee, United States
"login fails with correct password"
15 days ago
15 days ago
Massachusetts, United States
"can not log in to PCC"
23 days ago
23 days ago
Florida, United States
"unable to connect/login through PCC, gateway time-out 504"
28 days ago
28 days ago
Montana, United States
"Unable to connect to server"
30 days ago
30 days ago
New Mexico, United States
"No response from page"
about 1 month ago
about 1 month ago
United States
"502 bad gateway"
about 1 month ago
about 1 month ago
PointClickCare Care Insights outage map
Explore our interactive PointClickCare Care Insights outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent PointClickCare outages, giving you a clear view of performance and downtime trends.
Recently detected PointClickCare outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Service not loading with 403 Forbidden errors. | 43m |
Never acknowledged
|
|
| Site not loading and key features unavailable. | 8m |
13m later
|
|
| Login page not loading for PCC | 17m |
Never acknowledged
|
|
| Issues connecting to website and logging in | 29m |
Never acknowledged
|
|
| Server is not responding. | 16m |
9m later
|
|
| Issues with site connectivity and loading | 8m |
Never acknowledged
|
|
| Issues accessing PointClickCare, receiving 403 Forbidden error and access denied messages. | 50m |
24m later
|
|
| Issues with EMAR functionality; users report it is not working and showing error messages. | 34m |
Never acknowledged
|
|
| Several users are experiencing issues with the app crashing on launch. | 2h 13m |
21m later
|
Incident description
Service not loading with 403 Forbidden errors.
Duration
43m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Site not loading and key features unavailable.
Duration
8m
StatusGator detected
Officially acknowledged
13m later
Incident description
Login page not loading for PCC
Duration
17m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues connecting to website and logging in
Duration
29m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Server is not responding.
Duration
16m
StatusGator detected
Officially acknowledged
9m later
Incident description
Issues with site connectivity and loading
Duration
8m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues accessing PointClickCare, receiving 403 Forbidden error and access denied messages.
Duration
50m
StatusGator detected
Officially acknowledged
24m later
Incident description
Issues with EMAR functionality; users report it is not working and showing error messages.
Duration
34m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Several users are experiencing issues with the app crashing on launch.
Duration
2h 13m
StatusGator detected
Officially acknowledged
21m later
Looking to track PointClickCare Care Insights downtime and outages?
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Recent PointClickCare Care Insights outages and issues
Follow the recent outages and downtime for PointClickCare Care Insights in the table below.
If you're experiencing a problem now, check the current PointClickCare Care Insights status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Senior Care EHR Availability Outage
|
10m |
Down
|
|
|
PointClickCare SSL Certificate Renewal and Issuer Change
|
1m |
Maint
|
|
|
PointClickCare SSL Certificate Renewal and Issuer Change
|
1h |
Maint
|
|
|
Cloud Provider Network Degradation
|
1m |
Warn
|
|
|
Cloud Provider Network Degradation
|
4h 56m |
Warn
|
Incident name
Senior Care EHR Availability Outage
Duration
10m
Start
Severity
Down
Incident name
PointClickCare SSL Certificate Renewal and Issuer Change
Duration
1m
Start
Severity
Maint
Incident name
PointClickCare SSL Certificate Renewal and Issuer Change
Duration
1h
Start
Severity
Maint
Incident name
Cloud Provider Network Degradation
Duration
1m
Start
Severity
Warn
Incident name
Cloud Provider Network Degradation
Duration
4h 56m
Start
Severity
Warn
Get notified about PointClickCare Care Insights outages
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See PointClickCare Care Insights status on your status page
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Get notified about PointClickCare Care Insights outages
Stay updated with instant alerts for PointClickCare Care Insights outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on PointClickCare Care Insights outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor PointClickCare Care Insights along with other services and websites
StatusGator monitors over 10,420 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on PointClickCare Care Insights status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show PointClickCare Care Insights on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor PointClickCare Care Insights status also follow these services
About our PointClickCare Care Insights status page integration
PointClickCare Care Insights (Cloud-based healthcare software for long-term post-acute care providers) is a a Healthcare solution that StatusGator has been monitoring since February 2023. Over the past over 3 years, we have collected data on on more than 1,189 outages that affected PointClickCare Care Insights users. When PointClickCare Care Insights publishes downtime on their status page, they do so across 220 components and 68 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is PointClickCare Care Insights down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether PointClickCare Care Insights is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor PointClickCare Care Insights to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Healthcare services monitored on our platform. We've sent more than 500 notifications to our users about PointClickCare Care Insights incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential PointClickCare Care Insights outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If PointClickCare Care Insights is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when PointClickCare Care Insights is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
PointClickCare Care Insights posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PointClickCare Care Insights enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When PointClickCare Care Insights posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When PointClickCare Care Insights has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because PointClickCare Care Insights has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about PointClickCare Care Insights outages
Stay updated with instant alerts for PointClickCare Care Insights outages by signing up now!
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Frequently asked questions
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