Last checked from PointClickCare official status page 3 min. 36 sec. ago
PointClickCare Status
Is PointClickCare down?
PointClickCare is up
Cloud-based healthcare software for long-term post-acute care providers.
Not working for you?
StatusGator last checked the status of PointClickCare on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
PointClickCare service health
This chart represents PointClickCare service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more PointClickCare status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported PointClickCare issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with PointClickCare?
Recent outage reports
See recent outage reports from real PointClickCare users
440 outage reports in the last 24 hours
Tennessee, United States
"login fails with correct password"
4 days ago
4 days ago
Massachusetts, United States
"can not log in to PCC"
12 days ago
12 days ago
Florida, United States
"unable to connect/login through PCC, gateway time-out 504"
18 days ago
18 days ago
Montana, United States
"Unable to connect to server"
19 days ago
19 days ago
New Mexico, United States
"No response from page"
22 days ago
22 days ago
United States
"502 bad gateway"
23 days ago
23 days ago
Oregon, United States
"Multiple users unable to sign on."
24 days ago
24 days ago
Oregon, United States
"login fails every time with correct password"
24 days ago
24 days ago
Colorado, United States
"PCC out in zip 80205"
29 days ago
29 days ago
Pennsylvania, United States
"Point Click Care is not pulling information from documentation elsewhere in EMR and is taking 3-4 times as long to load a page."
29 days ago
29 days ago
PointClickCare outage map
Explore our interactive PointClickCare outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent PointClickCare outages, giving you a clear view of performance and downtime trends.
Recently detected PointClickCare outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Service not loading with 403 Forbidden errors. | 43m |
Never acknowledged
|
|
| Site not loading and key features unavailable. | 8m |
13m later
|
|
| Login page not loading for PCC | 17m |
Never acknowledged
|
|
| Issues connecting to website and logging in | 29m |
Never acknowledged
|
|
| Server is not responding. | 16m |
9m later
|
|
| Issues with site connectivity and loading | 8m |
Never acknowledged
|
|
| Issues accessing PointClickCare, receiving 403 Forbidden error and access denied messages. | 50m |
24m later
|
|
| Issues with EMAR functionality; users report it is not working and showing error messages. | 34m |
Never acknowledged
|
|
| Several users are experiencing issues with the app crashing on launch. | 2h 13m |
21m later
|
Incident description
Service not loading with 403 Forbidden errors.
Duration
43m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Site not loading and key features unavailable.
Duration
8m
StatusGator detected
Officially acknowledged
13m later
Incident description
Login page not loading for PCC
Duration
17m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues connecting to website and logging in
Duration
29m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Server is not responding.
Duration
16m
StatusGator detected
Officially acknowledged
9m later
Incident description
Issues with site connectivity and loading
Duration
8m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues accessing PointClickCare, receiving 403 Forbidden error and access denied messages.
Duration
50m
StatusGator detected
Officially acknowledged
24m later
Incident description
Issues with EMAR functionality; users report it is not working and showing error messages.
Duration
34m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Several users are experiencing issues with the app crashing on launch.
Duration
2h 13m
StatusGator detected
Officially acknowledged
21m later
Looking to track PointClickCare downtime and outages?
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Recent PointClickCare outages and issues
Follow the recent outages and downtime for PointClickCare in the table below.
If you're experiencing a problem now, check the current PointClickCare status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Scheduled Maintenance Notice - secure.collectivemedical.com
|
35m |
Down
|
|
|
National Care Collaboration Network Service Disruption
|
5m |
Down
|
|
|
National Care Collaboration Network Display Disruption
|
15m |
Down
|
|
|
Major incident
|
10m |
Down
|
|
|
National Care Collaboration Network Message Delay
|
1h |
Warn
|
Incident name
Scheduled Maintenance Notice - secure.collectivemedical.com
Duration
35m
Start
Severity
Down
Incident name
National Care Collaboration Network Service Disruption
Duration
5m
Start
Severity
Down
Incident name
National Care Collaboration Network Display Disruption
Duration
15m
Start
Severity
Down
Incident name
Major incident
Duration
10m
Start
Severity
Down
Incident name
National Care Collaboration Network Message Delay
Duration
1h
Start
Severity
Warn
Get notified about PointClickCare outages
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See PointClickCare status on your status page
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PointClickCare components
View details of the current PointClickCare status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when PointClickCare is down or
facing partial disruptions.
Get notified about PointClickCare outages
Stay updated with instant alerts for PointClickCare outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on PointClickCare outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor PointClickCare along with other services and websites
StatusGator monitors over 10,230 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on PointClickCare status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show PointClickCare on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor PointClickCare status also follow these services
About our PointClickCare status page integration
PointClickCare (Cloud-based healthcare software for long-term post-acute care providers) is a a Healthcare solution that StatusGator has been monitoring since February 2023. Over the past over 3 years, we have collected data on on more than 1,185 outages that affected PointClickCare users. When PointClickCare publishes downtime on their status page, they do so across 220 components and 68 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is PointClickCare down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether PointClickCare is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor PointClickCare to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Healthcare services monitored on our platform. We've sent more than 500 notifications to our users about PointClickCare incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential PointClickCare outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If PointClickCare is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when PointClickCare is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
PointClickCare posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PointClickCare enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When PointClickCare posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When PointClickCare has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because PointClickCare has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about PointClickCare outages
Stay updated with instant alerts for PointClickCare outages by signing up now!
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Frequently asked questions
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