2025: The year of the global cloud outage
Last checked from PointClickCare Data Relay official status page 1 min. 41 sec. ago
Cloud-based healthcare software for long-term post-acute care providers.
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Report an outageStatusGator last checked the status of PointClickCare on and the service was operational. There have been 2 user-submitted reports of outages in the past 24 hours.
This chart represents PointClickCare Data Relay service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more PointClickCare Data Relay status data.
View and upvote the most commonly reported PointClickCare Data Relay issues to help us better indicate the service status.
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Report an outageSee recent outage reports from real PointClickCare Data Relay users
1 outage reports in the last 24 hours
United States
Connectivity issue
about 14 hours ago
about 14 hours ago
Explore our interactive PointClickCare Data Relay outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent PointClickCare outages, giving you a clear view of performance and downtime trends.
Top reported PointClickCare outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent PointClickCare disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly PointClickCare acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
This rating evaluates how quickly PointClickCare acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Login page not loading for PCC | 17m |
Never acknowledged
|
|
| Issues connecting to website and logging in | 29m |
28m later
|
|
| Server is not responding. | 16m |
9m later
|
|
| Issues with site connectivity and loading | 8m |
8m later
|
|
| Issues accessing PointClickCare, receiving 403 Forbidden error and access denied messages. | 50m |
24m later
|
|
| Issues with EMAR functionality; users report it is not working and showing error messages. | 34m |
Never acknowledged
|
|
| Several users are experiencing issues with the app crashing on launch. | 2h 13m |
21m later
|
Follow the recent outages and downtime for PointClickCare Data Relay in the table below. If you're experiencing a problem now, check the current PointClickCare Data Relay status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Data Relay Advisory - Daylight Savings March 2025
|
1m |
Maint
|
|
|
Data Relay Advisory - Daylight Savings March 2025
|
3h |
Maint
|
|
|
PointClickCare SSL Certificate Renewal and Issuer Change
|
1m |
Maint
|
|
|
PointClickCare SSL Certificate Renewal and Issuer Change
|
1h |
Maint
|
|
|
WWW20 ENV, Data Relay hourly logs may be affected
|
1h 45m |
Warn
|
Stay updated with instant alerts for PointClickCare Data Relay outages by signing up now!
You can also monitor any service or website on your status page
Stay updated with instant alerts for PointClickCare Data Relay outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on PointClickCare Data Relay outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,030 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
PointClickCare Data Relay (Cloud-based healthcare software for long-term post-acute care providers) is a a Healthcare solution that StatusGator has been monitoring since February 2023. Over the past almost 3 years, we have collected data on on more than 895 outages that affected PointClickCare Data Relay users. When PointClickCare Data Relay publishes downtime on their status page, they do so across 129 components and 66 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is PointClickCare Data Relay down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether PointClickCare Data Relay is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor PointClickCare Data Relay to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Healthcare services monitored on our platform. We've sent more than 400 notifications to our users about PointClickCare Data Relay incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential PointClickCare Data Relay outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If PointClickCare Data Relay is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when PointClickCare Data Relay is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
PointClickCare Data Relay posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PointClickCare Data Relay enters a pre-planned maintenance window, keeping you up to date.
When PointClickCare Data Relay posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When PointClickCare Data Relay has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because PointClickCare Data Relay has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for PointClickCare Data Relay outages by signing up now!
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