Is Prisma Cloud down?
Current Prisma Cloud status is UP

We checked the official Prisma Cloud Status Page 3 min. 59 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Prisma Cloud Outages and Issues

Follow the recent outages and downtime for Prisma Cloud in the table below.

Start Time

Type

Length

Message

Details

September 19, 2023 08:10 UTC

DOWN

5 minutes

Partial System Outage

See more
Start Time

September 19, 2023 08:10 UTC

Type DOWN
Affected Components

API

Message

Partial System Outage

September 12, 2023 05:30 UTC

DOWN

5 minutes

Partial System Outage

See more
Start Time

September 12, 2023 05:30 UTC

Type DOWN
Affected Components

SFTP

API

Message

Partial System Outage

September 03, 2023 05:00 UTC

DOWN

5 minutes

Partial System Outage

See more
Start Time

September 03, 2023 05:00 UTC

Type DOWN
Affected Components

SFTP

Message

Partial System Outage

August 14, 2023 16:00 UTC

MAINT

10 minutes

Scheduled maintenance of prisma CLOUD infrastructure

See more
Start Time

August 14, 2023 16:00 UTC

Type MAINT
Affected Components

prisma CLOUD website

SFTP

API

Message

Scheduled maintenance of prisma CLOUD infrastructure

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 14, 2023 - 18:00 CEST

August 09, 2023 10:55 UTC

DOWN

10 minutes

Partial System Outage

See more
Start Time

August 09, 2023 10:55 UTC

Type DOWN
Affected Components

SFTP

Message

Partial System Outage

2023-09-20 05:29:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-09-20 05:29:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-09-20 05:29:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-09-20 05:29:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-09-20 05:29:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Prisma Cloud History

StatusGator has over 1 year of Prisma Cloud status history.

Prisma Cloud Components and Services

View details of the current Prisma Cloud status below.

Name

Status

Details

Prisma Cloud API

UP See more

Prisma Cloud prisma CLOUD website

UP See more

Prisma Cloud SFTP

UP See more

1 status change in the last 24 hours

Prisma Cloud status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 5 minutes

  • Maintenance: 0 minutes

Prisma Cloud Outage and Status History

We've been monitoring Prisma Cloud outages since June 3, 2022.
Here's the history of service outages we've observed from the Prisma Cloud Status Page:

Instant enriched data from
2,850 status pages

About Our Prisma Cloud API Status Page Integration

Prisma Cloud API is a Cloud Infrastructure solution that StatusGator has been monitoring since June 2022. Over the past over 1 year, we have collected data on on more than 91 outages that affected Prisma Cloud API users. When Prisma Cloud API publishes downtime on their status page, they do so across 3 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Prisma Cloud API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Prisma Cloud API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Prisma Cloud API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Prisma Cloud API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Prisma Cloud API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Prisma Cloud API enters a pre-planned maintenance window, keeping you up to date.

Since Prisma Cloud API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Prisma Cloud API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Prisma Cloud API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Prisma Cloud API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Prisma Cloud down today?

According to its status page Prisma Cloud is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Prisma Cloud is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Prisma Cloud is having issues?

There are two main options: You can check the Prisma Cloud status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Prisma Cloud status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Prisma Cloud status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Prisma Cloud customer support while checking everything on your side. You can also try Tweeting at them via @prisma_cloud on Twitter. Or visit their official status page or website:

Where do you get the official Prisma Cloud status?

We use the official Prisma Cloud status page. Here are links to their status page and other helpful links.

Prisma Cloud Down?

Are you experiencing issues with Prisma Cloud? Sign up to receive notifications when Prisma Cloud publishes outages.

Prisma Cloud Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,850 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Prisma Cloud?

Sign up for StatusGator and see all historical information about Prisma Cloud outages and performance issues. Get free, instant notifications when Prisma Cloud goes down.