Is Searchspring down?
Current Searchspring status is UP

We checked the official Searchspring Status Page 4 min. 8 sec. ago. Learn more
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Recent Searchspring Outages and Issues

Follow the recent outages and downtime for Searchspring in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 19:45 UTC

WARN

about 2 hours

Searchspring Management Console

See more
Start Time

April 25, 2024 19:45 UTC

Type WARN
Affected Components

SMC ( Searchspring Management Console )

Message

Searchspring Management Console

Details

Investigating - Our Searchspring Management Console (SMC) is experiencing an issue due to a 3rd party vendor we use. They have identified an outage cause and are to resolve the issue. Searchspring users may see missing logos, buttons, and other assets. We will continue to monitor their status page and update you here as soon as we know more. Apr 25, 2024 - 13:45 MDT

February 26, 2024 21:45 UTC

WARN

14 days

Reports: Zero Search Results & Product Recommendations Report

See more
Start Time

February 26, 2024 21:45 UTC

Type WARN
Affected Components

Indexing

Message

Reports: Zero Search Results & Product Recommendations Report

Details

Update - The engineering team has advised that data restoration is still in progress for these two reports. We do not have an ETA yet for when it will be completed. We will update you as we know more. Feb 26, 2024 - 13:23 MST

February 22, 2024 18:00 UTC

WARN

4 days

Delays in bulk indexing

See more
Start Time

February 22, 2024 18:00 UTC

Type WARN
Affected Components

Indexing

Message

Delays in bulk indexing

Details

Investigating - We are currently experiencing intermittent slowdowns in our bulk indexing process. While sites are still completing, you may notice that it is taking longer than usual.Our engineering team is actively investigating the issue to identify the root cause. We are prioritizing this matter and will provide updates as soon as we have more information. Feb 22, 2024 - 10:57 MST

February 22, 2024 17:55 UTC

WARN

5 minutes

Reports: Zero Search Results & Product Recommendations Report

See more
Start Time

February 22, 2024 17:55 UTC

Type WARN
Affected Components

SMC ( Searchspring Management Console )

Message

Reports: Zero Search Results & Product Recommendations Report

Details

Identified - Zero Result Searches and Product Recommendations reporting: We want to inform you that there is a known delay in the data populating these reports which started on February 16th.Our Engineering team is aware of this issue and assures us that there will be no loss of data. They are diligently working on restoring the data. However, due to the large volume of data involved (in the terabyte realm), we anticipate that this process will take several more days.We are committed to resolving this issue as quickly as possible and we will keep you updated with any developments as soon as they become available. Feb 22, 2024 - 10:55 MST

February 12, 2024 23:15 UTC

WARN

about 2 hours

Indexing Slowness

See more
Start Time

February 12, 2024 23:15 UTC

Type WARN
Affected Components

Indexing

Message

Indexing Slowness

Details

Investigating - We are currently experiencing degraded performance for indexing. Indexing jobs could take longer than expected. We are actively investigating and will provide an update here within the next 30 minutes. Feb 12, 2024 - 16:13 MST

2024-05-07 03:32:16 UTC UTC

STATUS

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2024-05-07 03:32:16 UTC UTC

STATUS

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2024-05-07 03:32:16 UTC UTC

STATUS

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2024-05-07 03:32:16 UTC UTC

STATUS

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2024-05-07 03:32:16 UTC UTC

STATUS

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Sign Up for More Searchspring History

StatusGator has about 4 years of Searchspring status history.

Searchspring Components and Services

View details of the current Searchspring status below.

Name

Status

Details

Searchspring Autocomplete

UP See more

Searchspring Indexing

UP See more

Searchspring Product Recommendation Widgets

UP See more

Searchspring Search

UP See more

SMC ( Searchspring Management Console )

UP See more

No outages or status changes in the last 24 hours

Searchspring status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Searchspring Outage and Status History

We've been monitoring Searchspring outages since April 25, 2020.
Here's the history of service outages we've observed from the Searchspring Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our Searchspring Status Page Integration

Searchspring is an eCommerce solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 118 outages that affected Searchspring users. When Searchspring publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Searchspring to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 600 notifications to our users about Searchspring incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Searchspring is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Searchspring is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Searchspring posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Searchspring enters a pre-planned maintenance window, keeping you up to date.

Since Searchspring publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Searchspring posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Searchspring has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Searchspring has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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