Is Smartlook down?
Current Smartlook status is UP

We checked the official Smartlook Status Page 1 min. 44 sec. ago. Learn more
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Recent Smartlook Outages and Issues

Follow the recent outages and downtime for Smartlook in the table below.

Start Time

Type

Length

Message

Details

April 11, 2024 15:07 UTC

WARN

about 1 hour

UI performance / loading sessions issue

See more
Start Time

April 11, 2024 15:07 UTC

Type WARN
Affected Components

Web Application

Message

UI performance / loading sessions issue

Details

Investigating - We are currently investigating this issue. Apr 11, 2024 - 17:04 CEST

April 07, 2024 04:30 UTC

MAINT

about 5 hours

Experiencing Issues with Chargebee API

See more
Start Time

April 07, 2024 04:30 UTC

Type MAINT
Affected Components

Chargebee API

Message

Experiencing Issues with Chargebee API

April 06, 2024 04:30 UTC

MAINT

about 5 hours

Experiencing Issues with Chargebee API

See more
Start Time

April 06, 2024 04:30 UTC

Type MAINT
Affected Components

Chargebee API

Message

Experiencing Issues with Chargebee API

March 27, 2024 14:45 UTC

WARN

about 3 hours

Sessions loading with a delay for some accounts.

See more
Start Time

March 27, 2024 14:45 UTC

Type WARN
Affected Components

Web Application

Message

Sessions loading with a delay for some accounts.

Details

Investigating - We are looking into an issue where for some users the sessions and session list is loading with a significant delay. Mar 27, 2024 - 15:42 CET

March 21, 2024 18:35 UTC

WARN

about 14 hours

UI performance / loading sessions issue

See more
Start Time

March 21, 2024 18:35 UTC

Type WARN
Affected Components

Web Application

Message

UI performance / loading sessions issue

Details

Investigating - We are currently investigating this issue. Mar 21, 2024 - 19:34 CET

2024-04-11 20:18:08 UTC UTC

STATUS

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2024-04-11 20:18:08 UTC UTC

STATUS

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2024-04-11 20:18:08 UTC UTC

STATUS

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2024-04-11 20:18:08 UTC UTC

STATUS

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2024-04-11 20:18:08 UTC UTC

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StatusGator has over 1 year of Smartlook status history.

Smartlook Components and Services

View details of the current Smartlook status below.

Name

Status

Details

Smartlook AWS dynamodb-eu-central-1

UP See more

Smartlook AWS ec2-eu-central-1

UP See more

Smartlook AWS elasticache-eu-central-1

UP See more

Smartlook AWS elasticsearch-eu-central-1

UP See more

Smartlook AWS elb-eu-central-1

UP See more

Smartlook AWS rds-eu-central-1

UP See more

Smartlook AWS s3-eu-central-1

UP See more

Smartlook Chargebee API

UP See more

Smartlook Intercom Chats and Posts

UP See more

Smartlook Intercom Email

UP See more

Smartlook Intercom Intercom APIs

UP See more

Smartlook Intercom Intercom Web Application

UP See more

Smartlook Intercom Web Messenger

UP See more

Smartlook Session Recording

UP See more

Smartlook Web Application

UP See more

1 status change in the last 24 hours

Smartlook status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 23 hours

  • Warn: 52 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Smartlook Status Page Integration

Smartlook is an Analytics solution that StatusGator has been monitoring since July 2022. Over the past almost 2 years, we have collected data on on more than 184 outages that affected Smartlook users. When Smartlook publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smartlook to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Smartlook incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Smartlook is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smartlook is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smartlook posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smartlook enters a pre-planned maintenance window, keeping you up to date.

Since Smartlook publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smartlook posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smartlook has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smartlook has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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