2025: The year of the global cloud outage
Last checked from SumUp Mobile TopUp official status page 51 sec. ago
Affordable payment solutions and easy-to-use point-of-sale systems.
Not working for you?
Report an outageStatusGator last checked the status of SumUp on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
This chart represents SumUp Mobile TopUp service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more SumUp Mobile TopUp status data.
View and upvote the most commonly reported SumUp Mobile TopUp issues to help us better indicate the service status.
Have a different problem with SumUp Mobile TopUp?
Report an outageExplore our interactive SumUp Mobile TopUp outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent SumUp outages, giving you a clear view of performance and downtime trends.
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent SumUp disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly SumUp acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
This rating evaluates how quickly SumUp acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Login and connectivity issues on the app | 1h 36m |
Never acknowledged
|
|
| Server downtime affecting connectivity. | 6m |
12m later
|
|
| App not loading sales, business account, or item catalogue | 31m |
9m later
|
|
| Issues connecting and logging into the app and dashboard. | 1h 47m |
16m later
|
|
| Online store not loading | 7m |
Never acknowledged
|
|
| Issues with errors when using the SumUp card payment option | 1h 10m |
10m later
|
|
| Issues logging in to the app; experiencing server errors and app downtime. | 1h 21m |
13m later
|
Follow the recent outages and downtime for SumUp Mobile TopUp in the table below. If you're experiencing a problem now, check the current SumUp Mobile TopUp status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance
|
2h |
Maint
|
|
|
Minor incident
|
30m |
Warn
|
|
|
Major incident
|
5m |
Down
|
|
|
Major incident
|
14h 55m |
Down
|
|
|
Maintenance
|
15m |
Maint
|
Stay updated with instant alerts for SumUp Mobile TopUp outages by signing up now!
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Stay updated with instant alerts for SumUp Mobile TopUp outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on SumUp Mobile TopUp outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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SumUp Mobile TopUp (Affordable payment solutions and easy-to-use point-of-sale systems) is a a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past over 3 years, we have collected data on on more than 646 outages that affected SumUp Mobile TopUp users. When SumUp Mobile TopUp publishes downtime on their status page, they do so across 115 components and 27 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is SumUp Mobile TopUp down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether SumUp Mobile TopUp is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor SumUp Mobile TopUp to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about SumUp Mobile TopUp incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential SumUp Mobile TopUp outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If SumUp Mobile TopUp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when SumUp Mobile TopUp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
SumUp Mobile TopUp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SumUp Mobile TopUp enters a pre-planned maintenance window, keeping you up to date.
When SumUp Mobile TopUp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When SumUp Mobile TopUp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because SumUp Mobile TopUp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for SumUp Mobile TopUp outages by signing up now!
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