Is SumUp down?
Current SumUp status is UP

We checked the official SumUp Status Page 1 min. 26 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent SumUp Outages and Issues

Follow the recent outages and downtime for SumUp in the table below.

Start Time

Type

Length

Message

Details

January 09, 2023 13:12 UTC

WARN

about 3 hours

Some users may experience errors when logging in

See more
Start Time

January 09, 2023 13:12 UTC

Type WARN
Affected Components

Authentications & Logins

Message

Some users may experience errors when logging in

Details

Investigating - We are seeing an increased rate of failed login attempts and are investigating the issue. Jan 09, 2023 - 14:09 CET

December 16, 2022 18:37 UTC

WARN

about 1 hour

Issue sending password reset Emails

See more
Start Time

December 16, 2022 18:37 UTC

Type WARN
Affected Components

Authentications & Logins

Message

Issue sending password reset Emails

Details

Identified - We are currently having issues sending password reset Emails. We have identified the issue and are working on a fix. Dec 16, 2022 - 19:36 CET

November 30, 2022 09:02 UTC

WARN

about 1 hour

Disfunction of 3DS subsystem

See more
Start Time

November 30, 2022 09:02 UTC

Type WARN
Affected Components

Online Payments

Message

Disfunction of 3DS subsystem

Details

Investigating - All the online payments, that require 3DS authentication are failing at the moment Nov 30, 2022 - 09:58 CET

November 15, 2022 13:28 UTC

WARN

5 minutes

Issues with Logins

See more
Start Time

November 15, 2022 13:28 UTC

Type WARN
Affected Components

Authentications & Logins

Message

Issues with Logins

Details

Monitoring - A fix has been implemented and we are monitoring the results. Nov 15, 2022 - 14:24 CET

November 15, 2022 13:11 UTC

DOWN

16 minutes

Issues with Logins

See more
Start Time

November 15, 2022 13:11 UTC

Type DOWN
Affected Components

Authentications & Logins

Message

Issues with Logins

Details

Investigating - We are investigating reports of degraded performance for Logins. Nov 15, 2022 - 14:06 CET

2023-02-07 15:27:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-07 15:27:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-07 15:27:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-07 15:27:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-07 15:27:11 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More SumUp History

StatusGator has 5 months of SumUp status history.

SumUp Components and Services

View details of the current SumUp status below.

Name

Status

Details

SumUp Authentications & Logins

UP See more

SumUp Marketing Website

UP See more

SumUp Online Payments

UP See more

SumUp Payments

UP See more

No outages or status changes in the last 24 hours

SumUp status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SumUp Outage and Status History

We've been monitoring SumUp outages since September 17, 2022.
Here's the history of service outages we've observed from the SumUp Status Page:

February 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,650 status pages

About Our SumUp Status Page Integration

SumUp is a Finance and Payments solution that StatusGator has been monitoring since September 2022. Over the past 5 months, we have collected data on on more than 12 outages that affected SumUp users. When SumUp publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SumUp to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If SumUp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SumUp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SumUp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SumUp enters a pre-planned maintenance window, keeping you up to date.

Since SumUp publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SumUp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SumUp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SumUp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SumUp down today?

According to its status page SumUp is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SumUp is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SumUp is having issues?

There are two main options: You can check the SumUp status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SumUp status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SumUp status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SumUp customer support while checking everything on your side. You can also try Tweeting at them via @sumup on Twitter. Or visit their official status page or website:

Where do you get the official SumUp status?

We use the official SumUp status page. Here are links to their status page and other helpful links.

SumUp Down?

Are you experiencing issues with SumUp? Sign up to receive notifications when SumUp publishes outages.

SumUp Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of SumUp?

Sign up for StatusGator and see all historical information about SumUp outages and performance issues. Get free, instant notifications when SumUp goes down.