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Unofficial status updated based on recent service health data
Automate 1040 tax preparation for professionals and taxpayers.
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Report an outageStatusGator reports that SurePrep is currently operational. There have been no user-submitted reports of outages in the past 24 hours. StatusGator last detected an outage on .
This chart represents SurePrep service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more SurePrep status data.
View and upvote the most commonly reported SurePrep issues to help us better indicate the service status.
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Report an outageExplore our interactive SurePrep outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent SurePrep outages, giving you a clear view of performance and downtime trends.
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent SurePrep disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly SurePrep acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay >= 4 hrs
This rating evaluates how quickly SurePrep acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Unable to open binders | 39m |
Never acknowledged
|
|
| Unable to access SurePrep due to server issues. | 1m |
Never acknowledged
|
|
| Issues with binders not opening and verification process not loading | 58m |
Never acknowledged
|
Stay updated with instant alerts for SurePrep outages by signing up now!
You can also monitor any service or website on your status page
Stay updated with instant alerts for SurePrep outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on SurePrep outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,010 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
SurePrep (Automate 1040 tax preparation for professionals and taxpayers) is a an Accounting solution that StatusGator has been monitoring since January 2023. Over the past almost 3 years, we have collected data on on more than 317 outages that affected SurePrep users. When SurePrep users report issues, we collect that data and provide a comprehensive view of the service's status history.
If you're wondering, "Is SurePrep down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether SurePrep is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor SurePrep to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Accounting services monitored on our platform. We've sent more than 2,000 notifications to our users about SurePrep incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential SurePrep outage or other issue we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If SurePrep is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when SurePrep is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
SurePrep posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SurePrep enters a pre-planned maintenance window, keeping you up to date.
At this time, we do not collect status messages from the SurePrep status page. If you need this capability, please be sure to reach out.
At this time, we do not collect detailed status updates from the SurePrep status page. If you need this capability, please be sure to reach out.
At this time, we do not gather individual component data from the SurePrep status page. If you need this capability, please be sure to reach out.
Stay updated with instant alerts for SurePrep outages by signing up now!
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