Is SurveyMonkey down?
Current SurveyMonkey status is UP

We checked the official SurveyMonkey Status Page 33 sec. ago. Learn more
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Recent SurveyMonkey Outages and Issues

Follow the recent outages and downtime for SurveyMonkey in the table below.

Start Time

Type

Length

Message

Details

May 15, 2024 22:18 UTC

WARN

15 minutes

Dashboard failing to load

See more
Start Time

May 15, 2024 22:18 UTC

Type WARN
Affected Components

SurveyMonkey

Message

Dashboard failing to load

Details

Update - In addition to the dashboard page, users may experience errors when creating collectors for their surveys. May 15, 2024 - 15:17 PDT

May 09, 2024 16:00 UTC

WARN

about 2 hours

New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features

See more
Start Time

May 09, 2024 16:00 UTC

Type WARN
Affected Components

SurveyMonkey

Message

New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features

Details

Investigating - We are aware of an issue where new surveys are being created with an incorrect theme. Also customers on Basic plans are incorrectly seeing an error that paid features have been added to new surveys. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon. May 09, 2024 - 08:55 PDT

May 03, 2024 16:53 UTC

WARN

about 4 hours

Analyze page is not loading

See more
Start Time

May 03, 2024 16:53 UTC

Type WARN
Affected Components

SurveyMonkey

Message

Analyze page is not loading

Details

Investigating - ⚠️ We're aware of an issue impacting Analyze page loading, and we are investigating the cause. May 03, 2024 - 09:52 PDT

April 26, 2024 16:58 UTC

WARN

5 minutes

Salesforce Integration Lightning Component "Send Survey" feature currently unavailable

See more
Start Time

April 26, 2024 16:58 UTC

Type WARN
Affected Components

SurveyMonkey

Message

Salesforce Integration Lightning Component "Send Survey" feature currently unavailable

Details

Investigating - Our engineers are actively investigating why the 'Send Survey' feature is currently not working for our Salesforce integration (Lightning Component) Apr 26, 2024 - 08:55 PDT

April 26, 2024 16:03 UTC

WARN

about 1 hour

Salesforce Integration Lightning Component "Send Survey" feature currently unavailable

See more
Start Time

April 26, 2024 16:03 UTC

Type WARN
Affected Components

SurveyMonkey

Message

Salesforce Integration Lightning Component "Send Survey" feature currently unavailable

Details

Investigating - Our engineers are actively investigating why the 'Send Survey' feature is currently not working for our Salesforce integration (Lightning Component) Apr 26, 2024 - 08:55 PDT

2024-05-16 13:50:30 UTC UTC

STATUS

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2024-05-16 13:50:30 UTC UTC

STATUS

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2024-05-16 13:50:30 UTC UTC

STATUS

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2024-05-16 13:50:30 UTC UTC

STATUS

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2024-05-16 13:50:30 UTC UTC

STATUS

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Sign Up for More SurveyMonkey History

StatusGator has almost 3 years of SurveyMonkey status history.

SurveyMonkey Components and Services

View details of the current SurveyMonkey status below.

Name

Status

Details

SurveyMonkey

UP See more

1 status change in the last 24 hours

SurveyMonkey status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 15 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SurveyMonkey Outage and Status History

We've been monitoring SurveyMonkey outages since July 30, 2021.
Here's the history of service outages we've observed from the SurveyMonkey Status Page:

Instant enriched data from
3,590 status pages

About Our SurveyMonkey Status Page Integration

SurveyMonkey is a Marketing and Development solution that StatusGator has been monitoring since July 2021. Over the past almost 3 years, we have collected data on on more than 108 outages that affected SurveyMonkey users. When SurveyMonkey publishes downtime on their status page, they do so across 1 component using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SurveyMonkey to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 500 notifications to our users about SurveyMonkey incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SurveyMonkey is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SurveyMonkey is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SurveyMonkey posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SurveyMonkey enters a pre-planned maintenance window, keeping you up to date.

Since SurveyMonkey publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SurveyMonkey posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SurveyMonkey has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SurveyMonkey has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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